First-tier Tribunal Grants Urgent Lift Works Dispensation Without Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to proceed with urgent lift works without consulting tenants because no prejudice was found.
⚖️ Legal holding
A landlord may obtain dispensation from consultation requirements for urgent works if no prejudice is identified.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements for qualifying works or agreements if it is reasonable to do so. Qualifying works refer to works on a building or premises, and qualifying long-term agreements are those lasting over twelve months. The consultation requirements include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation for urgent lift works without consulting tenants.
📜 Headnote Official document
The First-tier Tribunal granted dispensation for the fitting of a new A3 compliant lift control system without consulting tenants, finding no prejudice was identified.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/45UC/LDC/2020/0059
Property
:
[ADDRESS], [POSTCODE]
Applicant: [redacted]
[NAME], [COUNSEL] [NAME]
:
[NAME]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works
Tribunal Member(s)
:
D Banfield FRICS Regional Surveyor
Date of Decision
:
Made on the papers without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11 on 1 October 2020
The Tribunal grants dispensation for the fitting of a new A3 compliant lift control system as detailed in the quotation dated 23 August 2020 from [COMPANY].
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant is required to send copies of this determination to the [NAME] of the flats concerned. Background
2
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explains that the major works relate to the sole lift in the block and that elderly and/ or disabled residents are known to live on upper floors. The works have not yet been undertaken. The Applicant states that one quote has been obtained and another one is to be sought. A quote is provided in respect of the fitting of a compliant lift controller and various related works.
3. The Applicant states that the matter is urgent and asks the Tribunal to deal with it accordingly, given that the lift is the sole one serving the block.
4. The Tribunal made Directions on 23 August 2020 indicating that the Tribunal was satisfied that the matter is urgent, it is not practicable for there to be a hearing and it is in the interests of justice to make a decision disposing of the proceedings without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.
5. The Tribunal required the Applicant to send a copy of the Directions to the parties notified as Respondents together with a form for the Respondents to indicate whether they agreed with or objected to the application and if they objected to send their reasons to the Applicant.
6. It was indicated that if the application was agreed to or no response was received the [NAME] would be removed as Respondents.
7. Responses have been received on behalf of 13 flats. No objections have been received and as such the [NAME] have been removed as Respondents in accordance with the above paragraph.
8. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
9. The relevant section of the Act reads as follows:
i. S.20 ZA Consultation requirements:
ii. Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the
3 Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
10. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
11. The situation is explained in paragraph 2 above
4
Determination
12. S.20 of the Landlord and Tenant Act 1985 requires landlords to consult with [NAME] in respect of “qualifying works”. In S.20ZA (2) qualifying works are defined as “works on a building”.
13. The works are clearly urgent and should be carried out without delay.
14. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with the requirements.
15. No prejudice as referred to in the Daejan case referred to above has been identified and as such the Tribunal grants dispensation for the fitting of a new A3 compliant lift control system as detailed in the quotation dated 23 August 2020 from [COMPANY].
16. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
17. The Applicant is required to send copies of this determination to the [NAME] of the flats concerned.
[NAME]
1 October 2020
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to [EMAIL]. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements for …
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Modifications
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements for …
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Hearing
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works were considered urgent, especially since the lift is the only one serving the block.
- No residents objected to the application for dispensation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation for urgent lift works without consulting tenants.
Who was involved?
The landlord and tenants were involved.
How did the court decide, and why?
The court decided to grant dispensation because no prejudice was identified.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.
What was the argument that mattered most?
The argument that mattered most was that there was no prejudice to the tenants.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation for urgent works if no prejudice is identified.
What evidence or documents mattered?
The urgency of the works and the lack of identified prejudice were important factors.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to get advice from a qualified solicitor for a case like this.
