First-tier Tribunal Grants Dispensation Order for Urgent Elevator Repairs
📌 In brief
The First-tier Tribunal granted a dispensation order to the landlord, allowing them to bypass the statutory consultation requirements for urgent elevator repairs. This decision was made to ensure the safety of elderly residents living in the building.
⚖️ Legal holding
A landlord may be granted a dispensation order to bypass statutory consultation requirements if the work is urgent and no prejudice is caused to the leaseholders.
📖 What the law says
The tribunal can grant a determination to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State that require landlords to consult with tenants or recognized tenants' associations before undertaking certain works or agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted a dispensation order allowing the landlord to bypass the statutory consultation requirements due to the urgency of elevator repairs.
📜 Headnote Official document
The First-tier Tribunal granted a dispensation order to the landlord, allowing them to bypass the statutory consultation requirements under section 20 of the Landlord and Tenant Act 1985, due to the urgency of elevator repairs. The decision was based on the need to ensure safety for elderly residents.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case reference : LON/00BK/LDC/2023/0329 HMCTS code : P:PAPERREMOTE Property : 27-29 LONG ACRE, 32 FLORAL STREET, LONDON, [POSTCODE] Applicants :
[redacted] [COMPANY] 2. RLUKREF NOMINEES (UK) [COMPANY] : [COMPANY]
Respondents : [redacted] apartments at the Property as listed in the [NAME] :
Type of [NAME] : An [NAME] for a Dispensation Order pursuant to section 20ZA of the Landlord and Tenant Act 1985 Tribunal members : JUDGE SHAW Venue : PAPER DETERMINATION Date of decision : 9th April 2024
DECISION
Description of hearing
This has been a remote determination on the papers which has not been objected to by the parties. The form of remote hearing code and description was: P:PAPERREMOTE. A face-to-face hearing was not held because none of the parties requested such a hearing, and all the issues could be determined in a remote hearing, on paper. The documents submitted to the Tribunal will, as necessary, be referred to below, and all papers submitted have been perused and the contents considered. The order made is described at the end of these reasons. Decision of the tribunal The tribunal determines that an order dispensing with the consultation provisions under section 20 of the Landlord and Tenant Act 1985, is appropriate in this case, and makes such order. The [NAME]
1. The [NAME] is dated 22nd November 2023 and the Applicants seek a determination pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) The hearing 2. The Applicants sought a Paper Hearing, which was, as stated above, not objected to by the Respondents. The background 3. The Property is a 6 storey building containing 6 residential apartments. There are 4 apartments on the 3rd floor and one flat on each of the 4th and 5th floors. The Applicant landlord has applied retrospectively for dispensation from the statutory consultation requirements in respect of upgrading works to the elevator at the property.The [NAME] does not state how or when it was discovered that the elevator began to mulfunction. However the invoice from the relevant contractors to be referred to below, shows that the works were completed on 29th September 2023.
4. When the problem was investigated by [COMPANY], who may have been the suppliers/manufacturers of the elevator ( although the [NAME] is also silent in this respect) it was discovered that the internal driver mechanism was now obsolete and a new driver had to be supplied and installed.
5. The Applicant contends that it was not practical to follow the full consultation process required under section 20 of the Act, given the urgency of the works. There was urgency because the apartments are situate on the upper floors and some of the leaseholders are elderly. The leaseholders appear to have been kept informed of the situation, and there is some documentary evidence to this effect in the bundle supplied.
6. The bundle of documents was made available to the Respondents in accordance with the Directions of the Tribunal issued on 2nd February 2024. The Respondents were given the opportunity to challenge the [NAME] by 5th March 2024. On 12th March 2024, the Applicants’ representatives confirmed to the Tribunal that none of the leaseholders had raised any objections to this [NAME] for dispensation, nor in respect of the works generally. The Issues 7. The sole issue in this case is whether the tribunal is satisfied that it is reasonable for the tribunal to dispense with the consultation provisions (section 20 of the Act) which would otherwise have applied to the qualifying works at the property, as described below.
The tribunal’s decision 8. The tribunal determines that it is reasonable to dispense with the consultation provisions of section 20 of the Act, pursuant to section 20ZA thereof, and in relation to the roof works set out in the invoice of [COMPANY], referred to above. A dispensation order to this effect is therefore made, as set out below. Reasons for the tribunal’s decision
9. As mentioned, Directions in this case were given on 2nd February 2024. In those Directions, the Respondent leaseholders were given the opportunity both to request an oral hearing and to object to the
[NAME] for dispensation. No such request has been received by the Tribunal, nor has the Tribunal been notified of any objection from any of the leaseholder Respondents. Steps were taken promptly after the initial malfunction became apparent, although it would have been useful for the Tribunal to have had marginally more detail about when this was discovered, the timeline up until the time of repair, the communication with the Respondents in the meantime, and the nature of the indisposition and number of leaseholders affected by such indisposition. Nonetheless, the Tribunal is satisfied on the evidence before it that it was reasonable to act before formal statutory consultation, because the apartments are on the 3rd – 5th floors, and some of the leaseholders are elderly and would otherwise have had difficulty reaching and leaving their apartments. The Tribunal is also satisfied that no prejudice has been caused to the Respondents, as described in the Supreme Court decision of [COMPANY] v [NAME] 2013.
10.
DECISION For the reasons set out above, the tribunal determines that it is reasonable to dispense with the consultation provisions of section 20 of the Act, pursuant to section 20ZA thereof, and in relation to the elevator works described above. A dispensation order to this effect is therefore made. It should be understood that nothing in this Decision precludes the entitlement of the Respondents to challenge the cost, quality, reasonableness or payability of service charges for these works, under the provisions of section 27A of the Act, should they have reason or the desire to do so.
Name: JUDGE SHAW Date: 9th April 2024
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the [NAME] which has been dealing with the case. The [NAME] for permission to appeal must arrive at the [NAME] within 28 days after the tribunal sends written reasons for the decision to the [NAME].
If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation Order for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Dispensation Order Granted for Bypassing Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation Order for Emergency Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation Order for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation Order for Urgent Balcony Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation Order for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Lease Variations Approved for Enhanced Fire Safety
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Repairs Dispensation Without Full Cons…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation Order for Fire Alarm System Install…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs to Leaking Balcony
- First-tier Tribunal (Property Chamber) Council Permitted to Bypass Consultation for Urgent Water Leak Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The work is considered urgent and necessary.
- The work does not cause any harm or disadvantage to the leaseholders.
- The work is related to safety or preventing serious consequences.
- The landlord seeks to comply with statutory requirements such as fire safety regulations.
- The tribunal finds it reasonable to bypass consultation due to the urgency of the situation.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass the statutory consultation requirements for urgent elevator repairs.
Who was involved?
The landlord and the leaseholders of the building were involved.
How did the court decide, and why?
The court decided to grant the dispensation order because the elevator repairs were urgent and necessary to ensure the safety of elderly residents.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.
What was the argument that mattered most?
The urgency of the elevator repairs and the potential danger to elderly residents were the most important arguments.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain a dispensation order if their repairs are urgent and there is no prejudice to the leaseholders.
What evidence or documents mattered?
Evidence showing the urgency of the repairs and the potential danger to elderly residents was crucial.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases like this.
