First-tier Tribunal Grants Urgent Works Dispensation Without Consultation
📌 In brief
The First-tier Tribunal granted permission for a landlord to carry out urgent repairs without consulting tenants first. The repairs were necessary due to serious health and safety concerns.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and there is no identified prejudice.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it is reasonable to do so. It defines 'qualifying works' as works on a building or premises and outlines the consultation requirements that can be dispensed with.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent works.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for urgent works at a residential property. The works were deemed necessary due to serious health and safety concerns.
📚 Full judgment Official document
OUTCOME: Allowed
Case Reference : MAN/00BU/LDC/2021/0068
Property : [APPELLANT], 63-71 [ADDRESS] [POSTCODE]
Applicant: [redacted] : [COMPANY]
Respondents : [redacted]
Type of Application : Landlord & Tenant Act 1985 – Section 20ZA
Tribunal Member : Judge L Bennett
Date of determination : 6 July 2022
Date of Decision : 20 July 2022
_______________________________________________
DECISION ____________________________________
© CROWN COPYRIGHT 2022
FIRST - TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY)
2 Application
1. [APPELLANT] applies to the Tribunal under Section 20ZA of Landlord and Tenant Act 1985 (the Act) for dispensation from the consultation requirements of Section 20 of the Act and the Service Charges (Consultation Requirements)(England) Regulations 2003 (SI 2003/1987) in respect of soffit rot investigation/superficial repair (the Works) carried out at [APPELLANT], 63-71 [ADDRESS] [POSTCODE] (the Property).
2. The Respondents are [NAME] of apartments at the Property and listed at the Annex to this decision.
Grounds and Submissions
3. The application was received by the Tribunal on 19 October 2021.
4. The Applicant is the [COMPANY] with responsibility for the building.
5. [APPELLANT] are 5 terraced houses constructed c1880, converted in the 1970s to
15 units split between the houses.
6. On 11 February 2022 Deputy Regional Judge Bennett made directions requiring the
service of documents by the Applicant on each of the Respondents. The directions
provided that in the absence of a request for a hearing the application would be
determined upon the parties’ written submissions.
7. In response to directions the Applicant has provided a statement of case with
supporting documents.
8. The Applicant’s statement of case sets out a chronology of events leading up to the
application for dispensation.
9. It was reported that a timber and facia soffit had fallen from the building causing
serious health and safety concerns to the residents and visitors to the Property. The
management company raised this with its agent HML. HML instructed
[COMPANY], a contactor familiar with the site, to attend
and review the damage and the potential risks of more facia boards falling and
posing further danger to residents and visitors.
10. Following their investigation, [NAME] submitted a quotation dated 15 October
2021 to HML in relation to the proposed works. The total estimated cost amounted
to £2,844 inclusive of VAT.
11. HML passed the quote to the directors of the management company for approval.
The directors were advised that due to the costs a Section 20 Consultation exercise
would be required. However, because of the urgent nature of the works, it was
decided that the best course of action would be to seek dispensation from the First-
tier Tribunal. On 3 November 2021, HML issued a Section 20 Notice of Intention to
all [NAME]. The works were carried out shortly afterwards.
12. The Tribunal did not receive any submissions from a Respondent Leaseholder.
Neither the Applicant nor a Respondent requested a hearing.
3
13. The Tribunal convened without the parties to make its determination on 6 July
2022.
Law
14. Section 18 of the Act defines “service charge” and “relevant costs”.
15. Section 19 of the Act limits the amount payable by the lessees to the extent that the
charges are reasonably incurred.
16. Section 20 of the Act states:- “Limitation of service charges: consultation requirements
Where this Section applies to any qualifying works…… the relevant contributions of tenants are limited……. Unless the consultation requirements have either:- a. complied with in relation to the works or b. dispensed with in relation to the works by …… a tribunal. This Section applies to qualifying works, if relevant costs incurred on carrying out the works exceed an appropriate amount”.
17. “The appropriate amount” is defined by regulation 6 of The Service Charges
(Consultation Requirements) (England) Regulations 2003 (the Regulations) as
“……. an amount which results in the relevant contribution of any tenant being more
than £250.00.”
18. Section 20ZA(1) of the Act states:- "Where an application is made to a Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works ……..….. the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements."
Tribunal’s Conclusions with Reasons
19. I have determined this matter following a consideration of the Applicant’s case but
without holding a hearing. Rule 31 of the Tribunal Procedure (First-tier Tribunal)
([NAME]) Rules 2013 permits a case to be dealt with in this manner
provided that the parties give their consent (or do not object when a paper
determination is proposed). In this case, the Applicant has given its consent and
the Tribunal has not heard from a Respondent in response to the application.
Moreover, having reviewed the case papers, I am satisfied that this matter is
indeed suitable to be determined without a hearing. Determining this matter
does not require me to decide disputed questions of fact.
20. It is not necessary to consider at this stage the extent of any service charges
that may result from the works payable under the terms of the Respondents’
leases. If and when such is demanded, and if disputed, it may properly be the
subject of a future application to the Tribunal.
21. I accept from the details provided by the Applicant the urgent nature of the work.
There was clearly a potential further risk of more facia boards falling from height
posing a danger and affecting the health, safety and welfare of the residents and
visitors. There would likely be an escalation of costs as winter approached as
4
well as further damage due to the weather. The rotting timber could also cause more
damage internally to the roof area and possibly the top floor property.
22. Balancing the need for urgent action against dispensing with statutory
requirements devised to protect service charge paying [NAME], I conclude the
urgency outweighs any identified prejudice. Dispensation from consultation
requirements does not imply that any resulting service charge is reasonable.
23. I note from the estimate submitted that a dispensation order may not be necessary.
However, I conclude that in the event the costs of the permitted works exceed the
prescribed limit, an order should be granted and that it is reasonable in accordance
with Section 20ZA(1)of the Act to dispense with the consultation requirements
specified in Section 20 and contained in Service Charges (Consultation
Requirements)(England) Regulations 2003 (SI 2003/1987).
24. Nothing in this determination or order shall preclude consideration of whether the
Applicant may recover by way of service charge from the Respondents any or all of
the cost of the work undertaken or the costs of this application should a reference be
received under Section 27A of the Landlord and Tenant Act 1985.
Order
25. The Applicant is dispensed from complying with the consultation requirements in
respect of the work specified in the application.
Laurence J Bennett Tribunal Judge 6 July 2022
5 [NAME], 69 [NAME] & [NAME] [NAME] 1, 63 [NAME] & [NAME] 1, 65 [NAME] 1, 67 [NAME] 1, 69 [NAME] 1, 71 [NAME] & [NAME] 2, 63 [NAME] & [NAME] 2, 65 [NAME] & [NAME] 2, 67 [NAME] [NAME] 2, 69 [NAME] 2, 71 [NAME] Al-Helou Flat 3, 69 [NAME] 3, 71 [NAME] 4, 69 [NAME] 4, 71 [NAME]
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Fire Alarm Installation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Pipe Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Pipe Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Remedial Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Unconditional Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs to External Deck…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent.
- No relevant prejudice is found.
- No real prejudice to tenants.
- No consultation prejudice is found.
- No prejudice will result.
- No leaseholder suffers prejudice.
- No relevant prejudice to the tenants.
- No prejudice is suffered by the tenants.
- No prejudice to the tenants.
- No prejudice is identified.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to proceed with urgent repairs without consulting the tenants first.
Who was involved?
The landlord applied for dispensation from consultation requirements, while the tenants were respondents.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and there was no identified prejudice to the tenants.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements)(England) Regulations 2003 were applied.
What was the argument that mattered most?
The urgency of the works and the lack of identified prejudice to the tenants were the most important arguments.
Was the decision for or against the person who brought the case?
The decision was in favour of the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation from consultation requirements if the works are urgent and there is no identified prejudice.
What evidence or documents mattered?
The evidence included a report of a timber and soffit board falling, posing a danger to residents and visitors.
Can a decision like this be appealed?
Decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to seek legal advice from a qualified solicitor for cases involving property management and tenant rights.
