First-tier Tribunal Grants Urgent Repair Dispensation
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass consultation requirements for urgent repairs to prevent water from entering a property. The decision was made because the repairs were deemed necessary to prevent further damage.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and there is no prejudice to the tenants.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it deems it reasonable to do so. It specifies that 'qualifying works' refer to works on buildings or other premises, and 'qualifying long term agreement' refers to agreements lasting over twelve months. The consultation requirements involve providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent repairs to prevent water ingress.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for urgent repairs to prevent water ingress in a property. The decision was made on the basis that the works were urgent and there was no prejudice to the tenants.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/ 23UB/LDC/2021/0111
Property
:
[ADDRESS], [POSTCODE]
Applicant: [redacted]
[COMPANY]
: [COUNSEL]
Respondent: [redacted]
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
[NAME] of Decision
:
On 20 December 2021 in accordance with rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to repair the roof and chimney to prevent further water ingress.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant is to send a copy of this determination to the [NAME].
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explains that the Property is a former detached house which has been converted into eight flats.
3. The [RESPONDENT] is said to be urgent because of water ingress to one of the flats on the upper floor, which is getting worse as time goes on. There are no specific details. It is further said that a chimney has developed a stress crack which requires repair and that lead (flashing presumably) requires replacement and repair. The Tribunal assumes some of each, unless the [RESPONDENT] intended to say “or”.
4. The anticipated cost of the intended work is not identified but must be anticipated to exceed £250 per flat. It is said that the Applicant cannot wait for two months because of issues with further damage and insurance.
5. The Tribunal made Directions on 29 November 2021 indicating that the Tribunal considered that the [RESPONDENT] was suitable to be determined on the papers without a hearing in accordance with rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11.
6. The Tribunal sent to the Lessee Respondents its Directions together with a copy of the [RESPONDENT] and a form to indicate whether they agreed with or objected to the [RESPONDENT] and if they objected to send their reasons to the Applicant and Tribunal.
7. It was indicated that those [NAME] who agreed to the [RESPONDENT] or failed to respond would be removed as Respondents.
8. Six replies were received all of whom agreed with the [RESPONDENT] and as indicated above all [NAME] have therefore been removed as Respondents.
9. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were given that the [RESPONDENT] remained unchallenged.
10. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
3 11. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements:
Where an [RESPONDENT] is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
12. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v Benson. In summary the Supreme Court noted the following;
i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s [RESPONDENT] under section 20ZA (1).
vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
4 viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. Evidence
13. The reason for the [RESPONDENT] is set out in paragraph 3 above. In the absence of any objection from the [NAME] the Applicant has not been required to submit any further evidence and the determination is made on the papers already received.
Determination
14. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements.
15. No objections have been received and therefore no evidence of prejudice as referred to in the Daejan case above has been submitted.
16. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to repair the roof and chimney to prevent further water ingress.
17. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
18. The Applicant is to send a copy of this determination to the [NAME].
D [NAME] [NAME] 20 December 2021
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal ([NAME]) must seek permission to do so by making written [RESPONDENT] by email to [EMAIL] to the First-tier Tribunal at the [NAME] which has been dealing with the case.
5 2. The [RESPONDENT] must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the [RESPONDENT] written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the [RESPONDENT] for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the [RESPONDENT] for permission to appeal to proceed.
4. The [RESPONDENT] for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the [RESPONDENT] is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Lift Repairs Dispensation Without Causing Prejudice
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Remedial Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Property Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roofing Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Leak Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Lift Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Gulley Drainage Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent.
- There is no prejudice to the tenants.
- The works cannot wait for consultation procedures.
- There is no significant prejudice to the leaseholders.
- There is no relevant prejudice to the leaseholders.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass consultation requirements for urgent repairs to prevent water ingress.
Who was involved?
The landlord and the tenants of a property were involved.
How did the court decide, and why?
The court decided that the landlord could bypass consultation requirements because the repairs were urgent and there was no prejudice to the tenants.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.
What was the argument that mattered most?
The urgency of the repairs and the lack of prejudice to the tenants were the most important arguments.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the repairs are urgent and there is no prejudice to the tenants.
What evidence or documents mattered?
The evidence included the urgency of the repairs and the lack of objections from the tenants.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to get a solicitor for a case like this to ensure your rights are protected.
