Landlord Exempted from Consulting Tenants for Urgent Lift Safety Works
📌 In brief
The First-tier Tribunal allowed a landlord to bypass the usual consultation process with tenants for urgent lift safety works. The decision was made to ensure regular inspections could be carried out safely, despite objections from one tenant.
⚖️ Legal holding
Emergency safety works to lifts can be exempted from consultation requirements if urgent and necessary for safety.
📖 What the law says
The First-tier Tribunal can grant an exemption from consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State regarding providing information to tenants and considering their feedback.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for emergency safety works on lifts.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from the consultation requirements of s.20 of the Landlord and Tenant Act 1985 for the fitting of new controllers and the creation of safe working spaces for lift inspections in a four-storey building. The decision was based on the urgency and necessity of the works for maintaining a safe environment for tenants.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/18UG/LDC/2020/0106
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted] [APPELLANT]
:
[RESPONDENT]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works
Tribunal Member
:
[NAME] of Decision
:
18 February 2021
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the fitting of 2 new Controllers and the creation of safe working spaces at the top and bottom of the lift.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the Act in respect of emergency safety works to the two lifts at Vavasour House.
2. The works are urgent as the lifts are not currently operable in this four-storey building.
3. The Tribunal made Directions on 18 December 2020 indicating that the Tribunal was satisfied that the matter is urgent, it is not practicable for there to be a hearing and it is in the interests of justice to make a decision disposing of the proceedings without a hearing (Rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11).
4. The Tribunal required the Applicant to send to the Respondents its Directions together with a copy of the Application and a form to indicate whether they agreed with or objected to the application and if they objected to send their reasons to the Applicant.
5. It was indicated that if the application was agreed to or no response was received the lessees would be removed as Respondents.
6. Ten lessees responded indicating that they agreed with the application and have been removed as Respondents in accordance with paragraph 5 above. One lessee objected and remains as a Respondent.
7. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
8. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
9. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements:
Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
3
10. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
4 Evidence
11. Included in the bundle submitted is a letter from [NAME] dated 4 February 2021 explaining that as existing examinations for insurance cannot be undertaken safely alterations are required. The work proposed is the fitting of 2 new Controllers to enable the lifts to be operated at slow speed when on inspection. Further work is then required to provide safe working space at the top and bottom of the lift.
12. Mr [NAME] object on the grounds that as he is on the ground floor he does not benefit from and should not have to pay for works to the lift.
Determination
13. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements.
14. Mr [NAME] objection does not raise the type of prejudice considered in the Daejan case referred to above, his objection being whether he should be obliged to contribute to costs for which he receives no benefit.
15. As has been made clear the Tribunal’s determination is whether or not the lessees have been prejudiced by not being consulted as required by statute. The Tribunal is not determining whether the costs are reasonable or indeed recoverable under the lease and should Mr [NAME] or indeed any lessee who wishes to challenge their liability to pay they may do so by making an application under S.27A of the Landlord and Tenant Act 1985.
16. To satisfy the insurers and to maintain a safe environment for lessees it is necessary for regular inspections of the lifts to be carried out. The evidence submitted is that those inspections cannot be carried out due to the lack of certain safety features protecting those operatives carrying out the task.
17. The Tribunal accepts that the works to the lifts should not be delayed by the need to carry out consultation and in the absence of a relevant objection I am prepared to grant the requested dispensation.
18. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the fitting of 2 new Controllers and the creation of safe working spaces at the top and bottom of the lift.
5 19. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
D [NAME] [NAME] 18 February 2021
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the [NAME] office which has been dealing with the case. The application must be sent by email to [EMAIL]
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Emergency Roof Repairs: Dispensed From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Plumbing Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Repair Works Without Consulting Tenants
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Under Section 20ZA
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Landlord Exempted from Consulting Tenants for Urgent Roof Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The lifts were not working in a four-storey building, making the works urgent.
- Ten lessees agreed with the application for dispensation, showing broad support.
- Inspections could not be carried out safely due to a lack of safety features.
- The Tribunal accepted that the works should not be delayed by consultation.
- Dispensation was granted because there was no relevant objection.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass the consultation process with tenants for urgent lift safety works.
Who was involved?
The landlord and several tenants were involved, with one tenant objecting to the application.
How did the court decide, and why?
The court decided to grant dispensation based on the urgency and necessity of the works for maintaining a safe environment for tenants.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.
What was the argument that mattered most?
The argument that the works were urgent and necessary for safety was the most important.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation process if their works are deemed urgent and necessary for safety.
What evidence or documents mattered?
Evidence such as a letter from the lift company explaining the necessity of the works was important.
Can a decision like this be appealed?
Yes, a person wishing to appeal this decision can apply to the Upper Tribunal (Lands Chamber) for permission to appeal.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving property law.
