Landlord Granted Dispensation for Urgent Repairs Without Tenant Consultation
📌 In brief
The First-tier Tribunal allowed the landlord to skip consulting the tenants about major repairs because the repairs were urgent and no tenant objected.
⚖️ Legal holding
A landlord may be dispensed from consulting tenants about major works if the works are urgent and no prejudice is shown by the tenants.
📖 What the law says
This section allows a tribunal to grant a landlord dispensation from consulting tenants about major works if the tribunal is satisfied that it is reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord from consulting the tenants about major works due to urgency and lack of objections.
📜 Headnote Official document
The Tribunal granted dispensation to the landlord from consulting the tenants about major works due to urgency and lack of objections. The works related to damp ingress and roof repairs.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/00ML/LDC/2025/0734
Property
:
20 [APPELLANT], Hove, East Sussex, [POSTCODE]
Applicant: [redacted]
:
[NAME]
Respondent: [redacted]
[NAME] & [NAME] Mr [NAME] 1 [NAME] 2 [NAME] & [NAME] Mr [NAME] 4 Mr [COUNSEL] & Mr [COUNSEL] – 20A
Representative
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
Regional Judge Whitney
Date of Decision
:
6 November 2025
DECISION
2 This is a formal order of the Tribunal which must be complied with by the parties.
Communications to the Tribunal MUST be made by email to [EMAIL]. All communications must clearly state the Case Number and address of the premises.
Summary of the Decision
1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the damp ingress and the works required to the roof and chimney stacks. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.
Background
2. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 2 October 2025.
3. The Property is described in the application as a:
Victorian building converted into six flats, traditional construction with slate covering to main roof and a flat roof to part of the rear extension.
4. The Applicant explained in the application that:
Works comprise new ashpalt covering on flat roof to rear extension render and other repairs to shared chimney stack and repairs to one of the stacks on the main roof and lower section of roof slope.
First Notices to be served shortly but there have been extensive discussions with the residents including a recent house meeting to agree on how to proceed.
5. The Tribunal gave Directions on 9 October 2025 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.
6. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.
7. Following the Directions, the Applicant has submitted further details of the works required and a copy of a quote from [APPELLANT]. The Applicant states that there are three separate issues that need to be addressed, namely:
1) Damp ingress due to defects around one of the chimney stacks on the main roof.
2) Damp ingress due to the condition of the asphalt roof covering over the rear extension.
3) Damp ingress also affecting one of the flats in the property next door, No 21, due to defects centred around a shared structure which is generally referred to as a flying chimney stack. This work need to be undertaken jointly with No 21.
8. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the [NAME] as service charges or the possible application or effect of the Building Safety Act 2022. The [NAME] have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.
The Law
9. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where [NAME] undertakes qualifying works with a cost of more than £250 per lease, the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
10. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
11. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v Benson et al [2013] UKSC 14.
12. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of [NAME] to comply with
4 the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.
13. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME](s).
14. Where the extent, quality and cost of the works were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:
I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.
15. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
16. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
17. If dispensation is granted, that may be on terms.
18. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision.
Consideration
19. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose.
20. Respondents for the Ground Floor Flat and Flat 2 have returned the reply form, confirming their agreement to the application. Replies have not been received from the remaining flats.
21. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.
22. The reason why dispensation from consultation requirements is said to be required is as it needs to be completed before the winter sets in and further damage is caused. Given the nature of the works and the fact
5 that it relates to the safety and welfare of the building and its occupants, and to prevent further damage, I am satisfied that the qualifying works are of an urgent nature.
23. There has been no objection to the dispensation of the consultation requirements from any of the [NAME].
24. None of the [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the [NAME], except for the potential delay and potential problems.
25. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
26. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.
27. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works for the water ingress as outlined at paragraphs 4 and 7. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
28. In reaching my decision I have taken account of the fact that no party has objected to the application. The [NAME] have had opportunity to raise any objection, and they have not done so.
RIGHTS OF APPEAL
29. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]
30. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
31. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
6 32. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are of an urgent nature.
- No prejudice is shown by the tenants.
- The works pose a safety risk.
- The works are necessary to prevent further damage.
- The works are reasonable to dispense with the consultation requirements.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to skip consulting the tenants about major repairs.
Who was involved?
The landlord and the tenants of a Victorian building converted into six flats.
How did the court decide, and why?
The court decided that the landlord could skip consultations because the repairs were urgent and no tenant objected.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.
What was the argument that mattered most?
The argument that mattered most was the urgency of the repairs and the lack of objections from the tenants.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to skip consulting tenants if the repairs are urgent and no one objects.
What evidence or documents mattered?
Evidence of the urgency of the repairs and the lack of objections from the tenants mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases like this.
