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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation for Urgent Roof Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass consulting a person about urgent roof repairs due to water damage. The Tribunal determined that the a person were not prejudiced by skipping the consultation process.

⚖️ Legal holding

A landlord may be dispensed from consulting a person about urgent repairs if no prejudice is shown.

Topics

tenancy disputesurgent repairs

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant a landlord dispensation from consulting tenants about certain works if the tribunal finds it reasonable to do so. The works must qualify under the definition provided, and the consultation requirements are those prescribed by regulations made by the Secretary of State.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation to the landlord from consulting a person about urgent roof repairs.

📜 Headnote Official document

The First-tier Tribunal granted dispensation to the landlord from consulting leaseholders about urgent roof repairs due to water ingress. The Tribunal found that no prejudice was shown by the leaseholders.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST-TIER TRIBUNAL

PROPERTY CHAMBER

(RESIDENTIAL PROPERTY)

Case Reference

:

HAV/21UC/LDC/2024/0623

Property

: 42-54 [ADDRESS]

[POSTCODE]

Applicant

:

[redacted]

Representative

:

None

Respondent: [redacted]

:

None

Type of Application

:

To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

[NAME] of Decision

:

31st December 2024

DECISION

Summary of the Decision

1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to roof repairs. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.

Background

2. On 5th November 2024 the Applicant applied for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.

3. The property is described as a three-storey purpose-built block of 12 flats in total. 4 of the properties in the block are privately owned by the Respondents listed, the other 8 are owned by the Applicant and let to social housing tenants.

4. The Applicant explains that water ingress had been reported by the [NAME] in flat 53 causing a ceiling to collapse. An internal inspection of the roof had been carried out which had found gaps in the roof felt visible within the roof void and tiles allowing water ingress. Scaffolding had been erected during the week commencing 21st November 2024 and Solar panels removed the following week in anticipation of repairs.

5. Due to the nature of the necessary works required the tenants of flat 53 – [NAME] [NAME] – have moved out as the damaged ceilings in their flat contained asbestos and it had been deemed necessary to turn off their electricity supply.

6. The Applicant states that letters would be sent to all [NAME] explaining the work required and that dispensation was being sought. None of the [NAME] affected have contacted the Tribunal.

7. The cost of the works was estimated at £10,343 for the block, based on Standard of Rates from Mears ([NAME]). A [NAME]’s share would be 9.8%

8. The Applicant states that [NAME] [APPELLANT] (flat 53) have been communicated with by the repairs team and that letters were to be sent to all [NAME] “explaining detail of works required (sic) and that dispensation has been applied for”.

9. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the [NAME] as service charges or the possible application or effect of the Building Safety Act 2022. The [NAME] have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.

The Law

10. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where the lessor undertakes qualifying works with a cost of more than £250 per lease / to enter into a Long Term Qualifying Agreement being an agreement of 12 months or more with a cost of more than £100 per annum per lease the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.

11. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements:

Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

12. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.

13. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether the [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of the lessor to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.

14. The factual burden of demonstrating prejudice falls on the [NAME]. The [NAME] must identify what would have been said if able to engage in a consultation process. If the [NAME] advances a credible case for having been prejudiced, the lessor must rebut it. The Tribunal should be sympathetic to the [NAME](s).

15. Where the extent, quality and cost of the works were in no way affected by the lessor’s failure to comply, Lord [NAME] said as follows:

I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.

16. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, the [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.

17. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.

18. If dispensation is granted, that may be on terms.

19. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision.

Consideration

20. Having considered the application and, prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.

21. The reason why dispensation from consultation requirements is said to be required is due to the urgency dealing with water ingress which has necessitated at least one [NAME] having to vacate the property pending repairs. I am satisfied that the qualifying works were of an urgent nature.

22. The Applicant states that there has been no objection to the dispensation of the consultation requirements from any of the [NAME] and none of the [NAME] have contacted the Tribunal office.

23. None of the [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the [NAME], except for the potential delay and potential problems.

24. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.

25. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.

26. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works as outlined at paragraph 4. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

27. In reaching my decision I have taken account of the fact that no party has objected to the application. The [NAME] have had opportunity to raise any objection, and they have not done so. I do however Direct that the dispensation is conditional upon the Applicant or their agent sending a copy of this decision to all the [NAME] so that they are aware of the same.

RIGHTS OF APPEAL

28. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]

29. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

30. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

31. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are urgent and necessary for the safety and welfare of the building and its occupants.
  • No prejudice is caused to the leaseholders.
  • The works are of an urgent nature.
  • It is reasonable to dispense with the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
  • The Tribunal finds it reasonable to grant dispensation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the landlord to bypass consulting leaseholders about urgent roof repairs.

Who was involved?

The landlord and four leaseholders were involved.

How did the court decide, and why?

The court decided that the landlord could bypass the consultation process because no prejudice was shown by the leaseholders.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The argument that mattered most was that the leaseholders had not shown any prejudice from the lack of consultation.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation might also be able to bypass consultation requirements if they can show that no prejudice will occur.

What evidence or documents mattered?

Evidence of water ingress and the need for urgent repairs was presented.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.