Landlord Granted Dispensation from Consulting Tenants About Urgent Major Works
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consulting tenants about urgent major works needed to fix a leaking roof and prevent metal parts from falling off the building. The works were considered urgent for safety reasons.
⚖️ Legal holding
It is reasonable to dispense with the statutory consultation requirements if the works are urgent and necessary for the safety and welfare of the building and its occupants.
📖 What the law says
The First-tier Tribunal can grant permission to skip the consultation requirements with tenants regarding major works if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State that require landlords to inform tenants about proposed works and agreements, seek estimates, consider tenant feedback, and provide reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord from consulting the tenants about major works under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal granted dispensation to the landlord from consulting tenants about urgent major works under Section 20ZA of the Landlord and Tenant Act 1985. The works were deemed urgent to address safety concerns and prevent further damage to the building.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/00ML/LDC/2025/0698
Property
:
29 [APPELLANT], Brighton, East Sussex [POSTCODE]
Applicant: [redacted]
:
[APPELLANT]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
Deputy Regional Judge Skinner
Date of Decision
:
17 September 2025
DECISION
2 Summary of the Decision
1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the repairs required to the roof, including works required to prevent metalwork falling from the building, that have been identified since the commencement of the works at the building, conditional upon the Applicant providing a copy of this decision to each and every leaseholder.
2. The Tribunal’s decision to grant dispensation is limited to the additional works and additional costs incurred following the original Section 20 notice and as identified in the Application and at paragraph 6 below.
3. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.
Background
4. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 8 August 2025.
5. The property is described as a:
29 [APPELLANT] is a converted block of 5 flats. Across 5 floors, Basement to Third Floor. Basement with lone entrance and upper four flats sharing a commonway. Grade 2 listed building with listed iron railings to the front elevation. Wall material of brickwork and render, sash windows & doors, projected balconies, assumed floor construction of timber with a mixed pitched and flat roof.
6. The Applicant explains that:
Works are urgent to prevent metalwork falling from the building, the front elevation is above a busy pavement. The roof works are urgent to ensure that all works can be completed whilst scaffolding is in place and allow the building to be watertight prior to the winter period as there are significant leaks causing damage to the internal areas.
Works are underway and access is via a scaffold that is only licenced for 6 weeks.
A Section 20 Consultation has already been undertaken based on a specification of works produced by Reactive Surveys, once scaffold was in place and the surveyor was able to inspect the areas in full close up the itemised repairs exceeded that of the contingencies placed within the specification.
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Some repairs to the metalwork have also been identified by the appointed surveyor but are being omitted from the amended contract cost as these are not likely to cause harm to the public on further contribute to the internal damage.
The contract cost was declared at £28,920 under section 20, the amended contract cost is to be £36,294 based upon the contract administrators Supervising Officers Instruction sheet.
7. The Tribunal gave Directions on 18 August 2025 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.
8. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.
9. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the [RESPONDENT] as service charges or the possible application or effect of the Building Safety Act 2022. The [RESPONDENT] have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.
The Law
10. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where [NAME] undertakes qualifying works with a cost of more than £250 per lease the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
11. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
4 12. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.
13. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.
14. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME](s).
15. Where the extent, quality and cost of the works were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:
I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.
16. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
17. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
18. If dispensation is granted, that may be on terms.
19. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision.
Consideration
20. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose.
21. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.
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22. The reason why dispensation from consultation requirements is said to be required is due to the urgency of the works required, the need to address the risk of falling metalwork onto the pavement below the front elevation and to ensure the building is watertight to prevent further damage to the building. Given the nature of the works and the fact that it relates to the safety and welfare of the building and its occupants, I am satisfied that the qualifying works were of an urgent nature.
23. There has been no objection to the dispensation of the consultation requirements from any of the [NAME].
24. None of the [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the [NAME], except for the potential delay and potential problems.
25. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
26. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.
27. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works outlined at paragraph 6. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
28. In reaching my decision I have taken account of the fact that no party has objected to the application. [RESPONDENT] have had opportunity to raise any objection and they have not done so. I do however Direct that the dispensation is conditional upon the Applicant or their agent sending a copy of this decision to all [RESPONDENT] so that they are aware of the same.
RIGHTS OF APPEAL
29. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]
6 29. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
30. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
31. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Oil Tank Maintenance
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Balcony Refurbishment Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Replacement
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting Tenant About Urgent Drains Wo…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Car Park Wall Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consulting Tenants About Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Asbestos Removal and Fire Safet…
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Tenant Consultation for Urgent Roof Rep…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Balcony Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Consultation Due to…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent.
- The works are necessary for the safety and welfare of the building and its occupants.
- No prejudice is caused to the leaseholders.
- Consultation is not possible due to urgency.
- The Tribunal finds it reasonable to dispense with consultation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass consulting tenants about urgent major works.
Who was involved?
The landlord and the tenants were involved.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements because the works were urgent and necessary for the safety and welfare of the building.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.
What was the argument that mattered most?
The argument that mattered most was that the works were urgent and necessary for the safety and welfare of the building.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to bypass consultation requirements if their works are urgent and necessary for safety reasons.
What evidence or documents mattered?
Evidence showing the urgency and necessity of the works for safety reasons mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to get advice from a qualified solicitor for a case like this.
