VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Granted Dispensation From Consulting Tenant About Urgent Drains Work

Case No.

📌 In brief

The First-tier Tribunal granted permission to a landlord to carry out urgent repairs to blocked drains without consulting the tenant. The landlord requested this due to the emergency nature of the work.

⚖️ Legal holding

A landlord may be dispensed from consulting tenants about major works if the works are of an urgent nature and consultation is not possible.

Topics

dispensation from consultationurgent worksblocked drains

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation to the landlord from consulting the tenant about major works due to the urgency of the situation.

📜 Headnote Official document

The Tribunal granted dispensation to the landlord from consulting the tenant about major works due to the urgency of the situation involving blocked and foul-smelling drains. The landlord sought dispensation under Section 20ZA of the Landlord and Tenant Act 1985.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/00HE/LDC/2024/0111

Property

:

33-43 [NAME], [NAME], Camborne, [POSTCODE]

Applicant: [redacted]

:

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985

Tribunal Member

:

Regional Judge Whitney

Date of Decision

:

15 November 2024

DECISION

2

This is a formal order of the Tribunal which must be complied with by the parties.

Communications to the Tribunal MUST be made by email to [EMAIL]. All communications must clearly state the Case Number and address of the premises.

Summary of the Decision

1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the advised works required to resolve the issue of blocked and foul-smelling drains at the property. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.

Background

2. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. This retrospective application was received on 24 June 2024.

3. Copy correspondence dated 24 June 2024 from the Applicant addressed to [RESPONDENT] was sent to the Tribunal along with the application form. The Applicant states on the application form that Mr [RESPONDENT] is the ‘only leaseholder’.

4. The Property is described in the application form as:

Block 33-43 [NAME] is a block of 6 flats 33 and 43 are 2 bedroom leasehold flats

5. The Applicant explains in the application form that:

Customers have reported a number of times blocked drains and smells coming from the drains. [APPELLANT] have instructed our drains contractor, [NAME], who have attended and reported the issue can not be resolved without significant work being completed. [NAME] have completed a CCTV survey and recommend the following: Divert the foul drainage around the building and connect back into the foul line then leading to the SWW main. This work based on the [APPELLANT] rates comes to a total of £9,127.74 + vat and will take around 5 days to complete. The work will include approximately 35 metres of drainage plus 3 x new inspection chambers, new gullies and pipework to divert into new pipe run, all waste materials removed from site and full reinstatement of grass, concrete, and Tarmac areas.

Order raised for these works on 18/06/24, to be started ASPAP.

3

The issue with the drains has been reported by mulitple customers. Due to the ongoing impact, cost and disruption to customers there is no oppurtunity to complete the Section 20 process. I have spoken to the only leaseholder, Mr [NAME], and advised him of the situation.

6. Dispensation is said to be sought because:

Due to the emergency nature of the work, consultation was not possible and [NAME] [sic] therefore seeks dispensation from consultation.

7. The Tribunal gave Directions on 23 October 2024 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.

8. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.

9. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the leaseholders as service charges or the possible application or effect of the Building Safety Act 2022. The leaseholders have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.

The Law

10. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where [NAME] undertakes qualifying works with a cost of more than £250 per lease, the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.

11. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

4 12. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.

13. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.

14. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME](s).

15. Where the extent, quality and cost of the works were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:

I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.

16. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.

17. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.

18. If dispensation is granted, that may be on terms.

19. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision.

Consideration

20. The Directions attached a reply form for the Respondent to complete to confirm whether he agrees with the application or not and if opposed, to provide a statement setting out why he opposes.

21. The Tribunal has not received any response from the Respondent and the Applicant has confirmed in an email dated 5 November 2024 that:

5 neither myself nor our Service Charge team have had any contact on this matter from Mr [RESPONDENT].

22. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.

23. Dispensation from consultation requirements is said to be required following a number of reports from customers of blocked drains and foul smells from the drains. The instructed drains contractor, [NAME] recommended works to the drainage system. Given the nature of the works and the fact that it was causing disruption to the occupants, I am satisfied that the qualifying works were of an urgent nature.

24. There has been no objection to the dispensation of the consultation requirements from the Respondent.

25. The Respondent has not, therefore asserted that any prejudice has been caused to him. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the Respondent, except for the potential delay and potential problems.

26. The Tribunal finds that the Respondent has not suffered any prejudice by the failure of the Applicant to follow the full consultation process.

27. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.

28. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works to the drainage system as outlined at paragraph 5. The Tribunal has made no determination on whether the costs are payable or reasonable. If the leaseholder wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.

29. In reaching my decision I have taken account of the fact that no party has objected to the application. The leaseholder has had opportunity to raise any objection and he has not done so.

RIGHTS OF APPEAL

30. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]

6 31. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

32. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

33. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are of an urgent nature.
  • No prejudice is caused to the tenants.
  • The works are necessary for the safety and welfare of the building.
  • Health risks are considered in the decision.
  • Consultation is not possible due to urgency.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant the landlord dispensation from consulting the tenant about major works due to the urgency of the situation.

Who was involved?

The landlord and the tenant were involved.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and consultation was not possible.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically Section 20ZA, was applied.

What was the argument that mattered most?

The argument that mattered most was the urgency of the situation and the impossibility of consulting the tenant.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be granted dispensation if their situation is urgent and consultation is not possible.

What evidence or documents mattered?

Evidence of the urgency of the situation and the recommendation of the drainage contractor mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

Yes, it is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.