First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
📌 In brief
The First-tier Tribunal allowed the management company to bypass the consultation requirements for urgent roof repairs because the work was deemed necessary and no a person was harmed by skipping the consultation process.
⚖️ Legal holding
Under the relevant tenancy legislation, it is reasonable to dispense with consultation requirements when there is no evidence of prejudice to tenants and the works are of an urgent nature.
📖 What the law says
The appropriate tribunal can grant a request to skip consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal allowed the applicant to bypass consultation requirements due to urgent water ingress issues affecting multiple flats.
📜 Headnote Official document
The First-tier Tribunal granted dispensation to the applicant from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985, allowing urgent roof repairs without consulting lessees due to the lack of prejudice.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CAM/00ME/LDC/2025/0620
Property
: High [ADDRESS] Sunningdale Ascot [POSTCODE]
Applicant: [redacted]
[COMPANY] (“RMC”)
Representative
:
[COUNSEL] – acting on behalf of [RESPONDENT]
Respondent
: [redacted] property.
Representative
:
None
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
[NAME] of Decision
:
8th May 2025
DECISION
CAM/00ME/LDC/2025/0620
2
Summary of the Decision 1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the Landlord by Section 20 of the 1985 Act in relation to roof repairs. The Tribunal has made no determination on whether the costs of the works are reasonable or payable. Background 2. On 10th March 2025 the Applicants Agent applied for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
3. The property is described as a modern block of 9 apartments with leasehold interests being owned by 7 parties. It is 4 stories high having been built in 2017 and has the benefit of NHBC guarantees.
4. A severe leak of water into flat 7 was reported on 8th September 2024. Due to the severity of the leak water also entered flat 4 which is below flat 7.
5. The two Directors of the Resident Management Company authorised the Agent to arrange for a contractor to attend and investigate the source of the leak.
6. Further leaks were reported over the next two months into flat 9 with further leaks then occurring into flats 3, 6 and 8.
7. The Agent had some difficulty in sourcing a contractor equipped and prepared to assist with the work but eventually the Agent obtained a commitment from Keay Roofing.
8. Due to the height of the structure and the number of leaks the contractor advised that scaffolding would be required. Due to the urgency of the situation the directors authorised the scaffolding of the building which was approved at the time in a meeting with available owners. The scaffolding was then erected to facilitate a full investigation of the water ingress.
9. The scaffolding costs amounted to £10,524.00. The management company had reserve funds of £39,131.99 available.
10. It was also agreed that the Management Company should commission a surveyor’s inspection and report which incurred a further £3,300.
11. The initial quote for remedial works to address the leaks and other defects was just below a further £30,000. Following consultation with the owners and Directors it was decided that this was too large a sum to spend on defect repairs which should be covered by the developer/NHBC.
CAM/00ME/LDC/2025/0620
3 12. Keay Roofing were instructed to carry out temporary repairs which were completed at a cost of £7,188.00. These works were completed by 21st February 2025 and scaffolding removed.
13. The NHBC attended on 7th April 2025 and have erected their own scaffolding with investigations due to start on 10th April 2025.
14. The leaseholders and Directors of RMC state that they will be pursuing legal proceedings against the developer/NHBC.
15. The Agent explains that there was no time to complete s20 consultation before the works were commissioned and has now applied on behalf of RMC for dispensation of the consultation requirements provided for by section 20 of the Landlord and Tenant Act 1985.
16. On 9th April 2025 the Agent wrote to all the owners within the property explaining the process of applying for this dispensation explaining how any owner could object to this application if they so wished. No objection has been received.
17. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the leaseholders as service charges or the possible legal proceedings against the developer/NHBC. The leaseholders have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges. The Law 18. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where the [NAME] undertakes qualifying works with a cost of more than £250 per lease / to enter into a Long Term Qualifying Agreement being an agreement of 12 months or more with a cost of more than £100 per annum per lease the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
19. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
CAM/00ME/LDC/2025/0620
4 20. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.
21. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether the [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of the [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.
22. The factual burden of demonstrating prejudice falls on the [NAME]. The [NAME] must identify what would have been said if able to engage in a consultation process. If the [NAME] advances a credible case for having been prejudiced, the [NAME] must rebut it. The Tribunal should be sympathetic to the [NAME](s).
23. Where the extent, quality and cost of the works were in no way affected by the [NAME]’s failure to comply, Lord [NAME] said as follows:
I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.
24. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, the [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
25. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
26. If dispensation is granted, that may be on terms.
27. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision. Consideration 28. Having considered the application and, prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.
29. The reason why dispensation from consultation requirements is said to be required is due to the urgency dealing with water ingress which has affected a number of the flats within the building.
CAM/00ME/LDC/2025/0620
5 30. I am satisfied that the qualifying works were of an urgent nature.
31. The Applicant states that there has been no objection to the dispensation of the consultation requirements from any of the [NAME] and none of the [NAME] have contacted the Tribunal office.
32. None of the [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the [NAME], except for the potential delay causing even greater damage.
33. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
34. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the works to the building as described in this Decision.
35. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works as outlined at paragraph 4. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
36. In reaching my decision I have taken account of the fact that no party has objected to the application. The leaseholders have had opportunity to raise any objection, and they have not done so. I do however Direct that the dispensation is conditional upon the Applicant or their agent sending a copy of this decision to all the leaseholders so that they are aware of the same.
RIGHTS OF APPEAL
37. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]
29. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
30. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
CAM/00ME/LDC/2025/0620
6
31. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repair Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Demolition Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Wall Repairs
- First-tier Tribunal (Property Chamber) RTM Company Granted Dispensation for Urgent Electrical Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Electrical Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Landlord to Skip Consultation for Emergency Roof…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Balcony Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are of an urgent nature.
- No prejudice is caused to the lessees.
- It is reasonable to dispense from consultation requirements.
- There are no objections from the lessees.
- Consultation would cause unnecessary delay.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the management company to bypass the consultation requirements for urgent roof repairs.
Who was involved?
The management company and the leaseholders of the building were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and no prejudice was caused to the leaseholders.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The argument that mattered most was the urgency of the works and the lack of prejudice to the leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation can apply for dispensation if the works are urgent and no prejudice is caused to the leaseholders.
What evidence or documents mattered?
Evidence of the urgency of the works and the lack of objections from the leaseholders mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
