Landlord Granted Dispensation From Consulting Leaseholders About Gas Contract
📌 In brief
The First-tier Tribunal ruled that it is reasonable for a landlord to be granted dispensation from consulting leaseholders about a gas contract. The decision was made by a person on 15 May 2025.
⚖️ Legal holding
A landlord may be granted dispensation from consulting leaseholders about a gas contract if it is reasonable to do so.
📖 What the law says
The appropriate tribunal can grant a determination to waive consultation requirements related to qualifying works or agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord from consulting the leaseholders about a gas contract.
📜 Headnote Official document
The Tribunal granted dispensation to the landlord from consulting the leaseholders about a gas contract, finding it reasonable to do so.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/21UC/LDC/2024/0628
Property
:
[ADDRESS], [POSTCODE]
Applicant
:
[redacted]
Representative
:
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
[NAME] of Decision
:
15 May 2025
DECISION
Summary of the Decision
2
The Applicant is granted retrospective dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to entering a two-year long-term contract for the supply of gas. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.
Background
1. The Applicant seeks retrospective dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 14 November 2024.
2. The Property is described in the application as:
This is a purpose built privately owned block of 57 flats. [RESPONDENT] have a share of the freehold. Mainly 2 bedroom flats, 1 x 4 bedroomed flat and a small number of x3 bedroomed flats.
3. The Applicant explains that:
[ADDRESS] seeks dispensation of all the consultation requirements for the long term agreement for a gas contract for 2 years. [ADDRESS] has a communal gas heating and hot water system and has to supply heating and hot water to [RESPONDENT]. [ADDRESS] is a registered heat supplier and has to but (sic) gas commercially and charge [RESPONDENT] for their usage in their flats and the communal areas. The situation of heat suppliers having to buy gas commercially and suppy (sic) to domestic users with gas which they have no control over is known amongst heat suppliers. Many of our [RESPONDENT] live alone and are on fixed incomes. [RESPONDENT] have been subjected to high gas prices due to the volatility of prices and the energy market which a number of energy companies ceased trading in the last 4 years. (our total gas bill for 2023 was approx. £76,000) Due to our gas contract ending 9th January yearly means that we are usually negotiating gas prices in the autumn when prices are higher. Therefore a gas contract was arranged in advance in July in order to save [RESPONDENT] money and enable them to budget for the next 2 years.
[ADDRESS] uses a broker to obtain the best price but due to energy contracts only allow 24 to 48 hours to agree a contract, there is not time to carry out the S20 process which takes approx. 3 months. The current cost of gas for 2024 is 7.08p per kwh (approx £34,000 for the year). The new gas contract for 2 years is at 4.71p per kwh which gives [RESPONDENT] a considerable saving and the total gas bill for the building is estimates (sic) at £23,695, a saving of over £10,000 on this year.
3 4. The Tribunal gave Directions on 27 February 2025 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.
5. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal within 14 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.
6. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the contract, and whether they are recoverable from the [RESPONDENT] as service charges or the possible application or effect of the Building Safety Act 2022. The [RESPONDENT] have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.
The Law
7. The relevant section of the Landlord and Tenant Act 1985 reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
8. An application may be made retrospectively.
9. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.
10. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether [NAME] will be, or had been, prejudiced in either paying where that was not appropriate, or in paying more than appropriate, because of the failure of [NAME] to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.
11. The factual burden of demonstrating prejudice falls on [NAME]. [NAME] must identify what would have been said if able to engage in a consultation process. If [NAME] advances a credible case for having
4 been prejudiced, [NAME] must rebut it. The Tribunal should be sympathetic to [NAME].
12. Where the extent, quality and cost of the works, or long-term contract, were in no way affected by [NAME]’s failure to comply, Lord [NAME] said as follows:
“I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.”
13. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake consultation prior to the major works or long-term contract being entered into, and whether dispensation in respect of that should be granted.
14. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
15. If dispensation is granted, that may be on terms.
16. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision.
Consideration
17. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose. No replies were received.
18. The Applicant confirmed by email on 7 April 2025 that they have not received any objections to the application.
19. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.
20. The Applicant seeks retrospective dispensation from consultation requirements to enter into a two-year contract for the supply of gas. They explain that the building has a communal gas heating and hot water system serving all [NAME]. By securing a long-term contract, the Applicants were able to obtain more favourable terms compared to shorter contracts. They engage a broker to identify the best price, but
5 the terms are only held for a maximum of 48 hours, which does not allow sufficient time for consultation.
21. There has been no objection to the dispensation of the consultation requirements from any of [NAME].
22. None of [NAME] have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with [NAME], except for the potential delay and potential problems.
23. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
24. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of entering into the long-term contract as described in this Decision.
25. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying long- term agreement. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
26. In reaching my decision I have taken account of the fact that no party has objected to the application. [RESPONDENT] have had opportunity to raise any objection and they have not done so.
6 RIGHTS OF APPEAL
A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the [NAME] office which has been dealing with the case by email at [EMAIL]
The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Tenant Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Heating Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Emergency Works Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Replacement
- First-tier Tribunal (Property Chamber) Landlord Granted Retroactive Permission for Urgent Roof Maintenance
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Emergency Roof Repairs Approved Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Insurance Contract
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Tenant Consultation for Urgent Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord secured a two-year gas contract at a significantly lower price, saving money for the residents.
- The landlord had to act quickly to secure the gas contract due to short offer windows, making a full consultation impossible.
- No residents objected to the application for dispensation, indicating no perceived prejudice.
- The Tribunal found that a full consultation would not have changed the outcome or achieved anything different.
- The residents did not suffer any harm by the landlord's failure to follow the full consultation process.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided that it is reasonable to grant dispensation to a landlord from consulting leaseholders about a gas contract.
Who was involved?
The landlord and the leaseholders were involved.
How did the court decide, and why?
The court decided that it was reasonable to grant dispensation, considering the need for quick action to secure better gas prices.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.
What was the argument that mattered most?
The argument that mattered most was the need for the landlord to act quickly to secure a better gas contract.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if it is reasonable to do so.
What evidence or documents mattered?
The evidence included the need for quick action to secure better gas prices and the lack of objections from the leaseholders.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to get advice from a qualified solicitor for such cases.
