Landlord Granted Permission to Skip Consultation for Urgent Roof Repairs
📌 In brief
The First-tier Tribunal allowed a landlord to skip the usual consultation process with tenants for urgent roof repairs. The repairs were needed to fix water leaks and prevent further damage to the building and tenants' homes.
⚖️ Legal holding
A landlord may be dispensed from the statutory consultation requirements if the works are urgent and necessary to prevent damage.
📖 What the law says
The First-tier Tribunal can grant a request to waive the consultation requirements for certain works if it determines that it is reasonable to do so. The consultation requirements refer to obligations set by the Secretary of State through regulations, which may include providing details of proposed works to tenants, obtaining estimates, and considering tenants' observations.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from the statutory consultation requirements for urgent roof repairs.
📜 Headnote Official document
The First-tier Tribunal granted a landlord dispensation from the statutory consultation requirements under s20ZA of the Landlord and Tenant Act 1985 for urgent works to remove a chimney and repair the roof of a multi-unit property. The works were deemed necessary to prevent water ingress and potential damage to the property and tenants' enjoyment.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/29UQ/LDC/2024/0607
Property
:
2 [APPELLANT], Tunbridge Wells, Kent, [POSTCODE]
Applicant: [redacted]
:
[COUNSEL]
Respondents
:
[redacted] Mr [NAME] (Flat 2) Mr & Mrs [NAME] (Flats 3 & 4) Mr [NAME] & Ms [NAME] (Flat 5) Mr & Mrs [NAME] (Flat 6)
Mr & Mrs [NAME] – (Flat 7 & The Studio) Ms [NAME] (Flat 8) Ms [NAME] (Flat 9)
Type of Application
: To dispense with the requirement to consult lessees about major works s20ZA of the Landlord and Tenant Act 1985
Tribunal
:
Judge R Cooper
Decision
:
14/03/2025
DECISION
Summary decision
1. The Applicant’s application pursuant to s20ZA of the Landlord and Tenant Act 1985 for dispensation from the statutory consultation requirements is granted without condition.
2 2. This dispensation does not affect the Respondents’ rights to make an application to the Tribunal as to the reasonableness or payability of the service charge under s27A and 19 of the 1985 Act.
The application
3. On 2/10/2024 the Tribunal received an application from [NAME] on behalf of [APPELLANT] (‘the Applicant’).
4. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 (‘the 1985 Act’) from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in respect of qualifying works required to remove the chimney and repair the roof of 2 [APPELLANT], Tunbridge Wells, Kent, [POSTCODE] (‘the Property’).
5. The Applicant seeks dispensation on the grounds that works are urgently required because of water ingress to two flats in the Property.
6. Following directions given on 5/02/2025 the Tribunal received confirmation from the Applicant on 3/03/2025 that no objections had been received to the application.
Consideration
7. The Tribunal considered the application and supporting documents, comprising the lease for flat 1 and HM Land Registry office copy entry for Flat 5, directions, and email correspondence from the Applicant.
8. This was a determination made on the papers and there was no inspection. No party requested a hearing or inspection, and it was not considered necessary for a fair determination of the issues.
Determination and reasons
9. Having considered the application and totality of the evidence, the Tribunal is satisfied that it is reasonable for dispensation to be granted from the consultation requirements under s20 of the Landlord and Tenant Act 1985 (‘the 1985 Act’) and the Service Charges (Consultation Requirements) (England) Regulations 2003 for the reasons set out below.
10. The purpose of the statutory consultation process is to ensure that leaseholders are given the fullest opportunity to comment on expenditure for which they will be partly liable to pay.
11. The relevant law relating to this application is s20ZA of the 1985 Act which allows the Tribunal to grant dispensation from that statutory
3 consultation requirement if is satisfied it is reasonable to do so. In considering the application I have borne in mind the principles set down by the Supreme Court in [COMPANY] v Benson & others [2013] UKSC 14.
12. The Property is described by the Applicant as a converted brick built house with a pitched tile roof. The Property contains 9 flats, three on each floor (ground, first, and second) with a studio in the basement.
13. In its application, the Applicant says that works are urgently required because there is water ingress to flats 7 and 9 through the chimney. The works for which dispensation is sought are, in summary, the removal of the chimney. The Applicant proposed to erect scaffolding to the side of the house, remove the chimney to just below the roof line, install new timber, felt and batten and retile the area where the chimney used to be, and to clear away all debris.
14. [COUNSEL], the Applicant’s representative, confirmed by email on 3/03/2025 that no objections to the application had been received.
15. The Tribunal was satisfied it was reasonable to grant dispensation under s20ZA of the 1985 as the application is unopposed and the Tribunal is satisfied that water leakage into the two flats may result in damage to the leaseholder’s property and interfere with their enjoyment of their flats. It may also cause further structural damage to the roof. There is no evidence suggesting the Respondents would be prejudiced by a failure of the landlord to consult.
16. The Tribunal considered whether it was appropriate to impose conditions on that grant of dispensation. However, it decided it was not because the works were limited in scope and the Respondents have not incurred any costs.
17. The Tribunal, therefore, is satisfied that it is reasonable to grant dispensation under s20ZA of the 1985 Act from the s20 consultation requirements, and for that dispensation to be without condition.
18. The Tribunal makes no determination as to the reasonableness of the works or the reasonableness of the costs of the works and whether they are recoverable from the Respondents though the service charges. Those are matters which the Tribunal may consider on an application to the Tribunal under s27A and 19 of the 1985 Act.
4 Note: Appeals
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office that has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision, and should be sent by email to [EMAIL].
3. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation from Consultation Requirem…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roofing Works Due to Lea…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Tenants in Breach of Lease for Unauthorised Alter…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs Due to Water Damage
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof and Stair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Late Financial Penalty Appeal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Declines to Appoint Manager Due to Lack of Suitable Nom…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules: Leaseholder Pays for Necessary Air Cooling Repai…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent and necessary to prevent damage.
❌ Tends to be rejected
- The claimant failed to provide good reasons for not appealing a financial penalty within 28 days.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant the landlord dispensation from the statutory consultation requirements for urgent roof repairs.
Who was involved?
The landlord and multiple tenants were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and necessary to prevent damage to the property and tenants' enjoyment.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 s.20ZA and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was that the works were urgent and necessary to prevent water ingress and potential damage to the property.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to get dispensation from the statutory consultation requirements if the works are urgent and necessary to prevent damage.
What evidence or documents mattered?
Evidence such as emails confirming no objections to the application and descriptions of the urgent need for repairs mattered.
Can a decision like this be appealed?
Yes, a person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so within 28 days of receiving written reasons for the decision.
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to seek advice from a qualified solicitor for cases involving statutory consultation requirements.
