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AllowedFirst-tier Tribunal (Property Chamber)·

Landlord Ordered to Refund Holding Deposit Under Tenant Fees Act 2019

Case No.

📌 In brief

The First-tier Tribunal ruled that a landlord must refund a holding deposit to tenants if the tenancy does not proceed as planned. In this case, the landlord was ordered to refund £510 to the tenants under the Tenant Fees Act 2019.

⚖️ Legal holding

A landlord must not require a prohibited payment from a tenant in connection with a tenancy of housing in England.

Topics

Tenant Fees Act 2019holding depositrefund

Provisions

Tenant Fees Act 2019 s.1Tenant Fees Act 2019 s.15

📖 Technical summary

The tribunal ordered the landlord to refund a holding deposit in compliance with the Tenant Fees Act 2019.

📜 Headnote Official document

The First-tier Tribunal ordered the landlord to refund a holding deposit of £510 to tenants after the tenancy did not go ahead as planned. The decision was made in compliance with the Tenant Fees Act 2019.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AW/TFA/2019/0001 Property : [ADDRESS] [POSTCODE] Applicant : [redacted] [APPELLANT] (2) [APPELLANT] Respondent : [redacted] For recovery of all or part of a holding deposit: Tenant Fees Act 2019 Tribunal member : Judge Timothy Powell Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 25 September 2019

ORDER

Order The tribunal makes the following Order, pursuant to section 15 of the Tenant Fees Act 2019 (“the Act”): (1) On or before 7 October 2019, the respondent shall re-pay the [NAME] applicant the amount of £510 paid in respect of the holding deposit for [ADDRESS], London Sw1W 8AX; and (2) In accordance with section 15(11) of the Tenant Fees Act 2019, such Order is enforceable by order of the county court as if the amount payable under the Order were payable under an order of that court.

2 Background and reasons 1. On 16 July 2019, the first applicant applied to the tribunal for an order that the respondent repay the sum of £510, paid as a holding deposit under the Tenant Fees Act 2019 (“the Act”) which, despite requests, the respondent had not repaid.

2. On inquiry, the [NAME] applicant confirmed that he had paid the holding deposit on first applicant’s behalf.

Accordingly, the tribunal added him as a party to the proceedings.

3. Neither party requested an oral hearing and this decision was made on the papers.

4. Upon consideration of the [NAME] form and supporting documents, the respondent not having responded to the [NAME] or the tribunal’s directions, the tribunal is satisfied of the following matters. The facts 5. On 24 June 2019, the first applicant emailed the respondent to ask about the availability of accommodation she had advertised in central London. On 26 June 2019, the respondent confirmed that her studio flat in [ADDRESS], Chelsea, was available at a rent of £680 per calendar month, including bills and utilities. The deposit was to be £600. She also sent the first applicant photographs of the flat.

6. In subsequent correspondence, the respondent required the first applicant to pay a holding deposit of £510 being three weeks’ rent; after which a viewing could be arranged. The email of 28 June 2019 stated that “Note that if there is any changes in taking the flat after viewing, you will be refunded back your 3 weeks rent deposit which you have paid as stated in the tenancy agreement and upon agreeing to take the flat after inspection, the remaining move in fee has to be paid in cash or bank transfer before moving into the flat.” 7. The first applicant and respondent agreed that the tenancy would be for a period of 6 weeks only, from 19 July 2019, to cover an internship in London that the first applicant had arranged for himself. The respondent sent him a generic tenancy agreement, a photocopy of her passport identity page and confirmation of her current address in Liverpool. Once the first applicant had approved the agreement, she sent him a signed and completed copy, which confirmed that the address of the proposed tenancy was [ADDRESS] [POSTCODE] (“the housing”). The respondent then sent him her bank details; and, together, they discussed arrangements for an inspection of the flat.

8. On 3 July 2019 and on behalf of the first applicant, the [NAME] applicant paid the respondent the sum of £510 (“the amount”) by online bank transfer as a holding deposit in respect of the proposed

3 tenancy of the housing. That payment was made on behalf of the first applicant, who intended to take the proposed tenancy.

9. Having received the holding deposit, the respondent sought more money from the first applicant as a pre-condition to a viewing of the housing; and then failed to attend the agreed meeting with the first applicant, at 6pm on 9 July 2019. Thereafter, the respondent stopped communicating with the first applicant, the tenancy did not go ahead on 19 July 2019 and, despite requests, the respondent did not return the holding deposit to him.

10. In her first email, the respondent described the housing as “my studio flat” and on the draft tenancy agreement provided to the first applicant she named herself as “The Landlord”. The law 11. Section 1(1) of the Tenant Fees Act 2019, provides that: “A landlord must not require a relevant person to make a prohibited payment to the landlord in connection with a tenancy of housing in England”.

12. By section 3(1): “For the purposes of this Act a payment is a prohibited payment unless it is a permitted payment by virtue of Schedule 1.” 13. Holding deposits are dealt with in paragraph 3 of Schedule 1 to the 2019 Act. Schedule 2 to the Act sets out circumstances in which a person who received a holding deposit must repay it. Section 15 of the Act makes provision for the recovery of amounts paid.

14. The payment of £510 by the [NAME] applicant on behalf of the first applicant falls within the definition of a “holding deposit”. As the payment represents three weeks’ rent, the excess over one week is a prohibited payment and the respondent, by requiring it to be paid is in breach of section 1 of the Act.

15. The balance of one week’s rent was a permitted payment under the Act, but, as the landlord and tenant failed to enter into a tenancy agreement before the deadline for agreement, being 17 July 2019, it must be repaid within 7 days of that date; though, despite requests, the respondent has not repaid the amount of £510.

16.

Accordingly, by its Order made under section 15(9) of the Act, the tribunal requires the respondent to repay the whole amount of £510 on or before 7 October 2019.

17. By section 15(11) of the Act, this Order is enforceable by order of the county court as if the amount payable under the Order were payable under an order of that court.

Name: [NAME]: 25 September 2019

4 Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The Tenant Fees Act 2019 entitles tenants to recover prohibited payments.
  • Landlords cannot retain deposits that exceed one week's rent if the tenancy does not proceed.
  • Handling fees charged by letting agents are considered prohibited payments.
  • Tenants can have tenancy deposits in excess of five weeks' rent refunded.
  • Tenants are entitled to the repayment of a holding deposit if the landlord breaches the Act's requirements.
  • Agreements between parties regarding lease terms and premiums do not override statutory rights.

❌ Tends to be rejected

  • (No factors identified that went against the claimant in the provided cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The landlord must refund a holding deposit to tenants if the tenancy does not proceed as planned.

Who was involved?

Tenants and a landlord.

How did the court decide, and why?

The court decided in favour of the tenants because the holding deposit was a prohibited payment under the Tenant Fees Act 2019.

Which laws or rules were applied?

The Tenant Fees Act 2019 was applied.

What was the argument that mattered most?

The argument that mattered most was that the holding deposit was a prohibited payment under the Tenant Fees Act 2019.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure that their holding deposit is returned if the tenancy does not proceed as planned.

What evidence or documents mattered?

Emails and correspondence between the tenants and the landlord were important.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving tenancy agreements and holding deposits.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.