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AllowedFirst-tier Tribunal (Property Chamber)·

Local Authority Granted Dispensation for Urgent Roof Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a local authority to skip some consultation steps for urgent roof repairs at a residential building. The repairs were deemed necessary to prevent water damage, and a person did not raise any objections.

⚖️ Legal holding

A local authority may obtain dispensation to bypass consultation requirements for urgent repairs if it can demonstrate the necessity and reasonableness of the action.

Topics

section 20ZA of the Landlord and Tenant Act 1985dispensation for consultation requirementsurgent repairs

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant permission to a local authority to bypass consultation requirements for urgent repairs if it finds that it is reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation to the local authority to bypass certain consultation requirements for urgent roof repairs.

📜 Headnote Official document

The First-tier Tribunal granted dispensation to a local authority to bypass certain consultation requirements for urgent roof repairs at a residential property. The decision was based on the necessity and reasonableness of the action, as well as the lack of objections from leaseholders.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 2023

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AY/LDC/2023/0239 HMCTS Code (Paper, video, audio) : P: PAPERREMOTE Applicant: [redacted] Borough of Lambeth

Respondents : [redacted] Property : 19-25 [ADDRESS], [POSTCODE]

Type of application : Application for dispensation to consult – section 20ZA of the Landlord and Tenant Act 1985

Tribunal members : Judge Tueje Mr S Mason FRICS Venue : 10 [ADDRESS] [POSTCODE] Date of hearing : 18th December 2023 Date of decision : 9th January 2024

DECISION

In this determination, statutory references relate to the Landlord and Tenant Act 1985 unless otherwise stated. Decision of the Tribunal

(1) The tribunal grants dispensation pursuant to s.20ZA in respect of works to repair the roof at 19 – 25 [ADDRESS], [POSTCODE], carried out by [COMPANY] at a cost of £17,727.20 excluding VAT.

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The application

1. This application, dated 5th April 2023, is made pursuant to section 20ZA, by which the Applicant seeks unconditional dispensation for part of the consultation requirements in respect of the works required to remedy a defective roof at the property situated at 19 – 25 [ADDRESS], [POSTCODE] (the “Property”).

Background

2. The Applicant is a local authority. It owns the freehold of the Property, which is a 3-storey purpose-built block of 7 flats consisting of mixed tenures, which include two dwellings let pursuant to long leases. The [NAME] are Mr [NAME] and Ms [NAME], who are [NAME] of 21 and [ADDRESS] respectively (the “[NAME]”).

3. On around 9th September 2022 the Respondent received notice of a leak to the roof and consequent rainwater penetration affecting [ADDRESS]. It subsequently obtained the following estimates to carry out repairs: 3.1 [COMPANY] dated 28th November 2022, repairs estimated at £17,727.20 excluding VAT; 3.2 [COMPANY] dated 1st December 2022, repairs estimated at £20,000 excluding VAT; and 3.3 [COMPANY] dated 2nd December 2022, repairs estimated at £20,000 excluding VAT.

4. On 21st December 2022, and in accordance with section 20, and part 2 of Schedule 4 of The Service Charges (Consultation Requirements) (England) 2003 regulations (the “2003 Regulations”), the Applicant sent the [NAME] of Intention to do works. It invited the [NAME] to respond with any observations and/or nominated contractors no later than 27th January 2023. The Applicant states it received no observations regarding the works, nor were any contractors nominated.

5. A Justification Report for Emergency/Urgent works dated 14th March 2023, prepared by Mr [APPELLANT], the Applicant’s Community Works, concluded that temporary roof repairs were not appropriate because scaffolding would be needed to carry out any repairs in accordance with health and safety requirements. Mr [NAME] also concluded that due to rainwater ingress, urgent repairs were required. He considered this justified works being carried out before completing the second stage of the section 20 consultation requirements. He decided the works should be carried out by [COMPANY] which had provided the lowest estimate.

6. Therefore, on 15th March 2023 the Applicant wrote to the long [NAME] providing a statement of the estimated cost of works from

3 the proposed contractors, notifying [NAME] it intended to award the contract to [COMPANY], and invited [NAME] to provide any observations regarding the proposed agreement no later than 18th April 2023.

7. The letters to [NAME] dated 15th March 2023 enclosed a statement setting out their estimated contribution to the cost of these works including the management fee: the estimated contribution in respect of [ADDRESS] was £3,939.65; and £2,713.16 in respect of [ADDRESS].

8. Neither the Applicant or the Tribunal has received any objections to the Application.

The hearing

9. The Application was determined on the papers by the Tribunal on 18th December 2023. In making its decision, the Tribunal took into account the information provided by the Applicant by way of an indexed paginated bundle comprising 84 pages containing the following documents:

9.1 The application for dispensation; 9.2 The Applicant’s submissions; 9.3 A schedule of [NAME];

9.4 Estimates obtained in respect of the proposed works;

9.5 Notices of Intention sent to [NAME]; 9.6 A Justification Report for Emergency/Urgent works dated 14th March 2023;

9.7 A statement of estimates obtained;

9.8 A sample lease; and

9.9 The Tribunal’s directions order 1st November 2023.

The Legal Framework

10. So far as is relevant, section 20 states:

(1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsections (6) or (7) (or both) unless the consultation have been either-

(a) Complied with in relation to the works or agreement, or (b) Except in the case of works to which section 20D applies, dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal.

(2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by payment of service charges) to relevant costs incurred on carrying out the works under the agreement.

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(3) This section applies to qualifying works if relevant costs incurred or on carrying out the works exceed an appropriate amount.

11. Section 20ZA(1) continues:

Where an application is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

12. In [COMPANY] v Benson and others [2013] UKSC 14 the Supreme Court provided the following guidance when dealing with section 20ZA applications for dispensation of the statutory consultation requirements:

12.1 The purpose of sections 19 to 20ZA is to ensure [NAME] are not required to pay any more than is necessary for services provided, and that they are not required to pay for unnecessary or unsatisfactory services.

12.2 The Tribunal is to focus on the extent to which [NAME] have been prejudiced by a landlord’s failure to comply with the requirements under section 20.

12.3 Ordinarily, where the failure to comply with section 20 had not affected the extent, quality and costs of the works carried out, dispensation is more likely to be granted.

12.4 The Tribunal’s main focus on such applications is what prejudice, if any, have [NAME] suffered.

12.5 The [NAME] bear a factual burden of identifying some relevant prejudice that they would or might suffer.

12.6 Where [NAME] make a credible case regarding prejudice, the landlord bears the legal burden to rebut this.

12.7 If appropriate, the Tribunal may grant conditional dispensation.

The Tribunal’s Decision

13. The tribunal grants dispensation pursuant to s.20ZA in respect of works to repair the roof at 19 – 25 [ADDRESS], [POSTCODE], carried out by [COMPANY] at a cost of £17,727.20 excluding VAT.

The Tribunal’s Reasons

14. The Tribunal has had regard to the nature of the works and finds the works were necessary to prevent rainwater penetration in to 25

[ADDRESS]. The Tribunal takes into account that [NAME] were given an opportunity to nominate contractors and make observations regarding these works, but there were no nominations, objections or any other observations from [NAME].

15. The Tribunal is satisfied that the cost of the works were no more than is necessary because the Applicant appointed the contractor who provided the lowest estimate. The Tribunal understands that the [NAME] have no observations regarding the cost of the works.

16. To the extent it was practical to do so, the Applicant complied with consultation requirements. In the Applicant’s Justification Report for Emergency/Urgent works dated 14th March 2023, Mr [NAME] explained the reasons why it did not comply with all of the section 20 requirements (see paragraph 5 above).

16. There is no evidence before the Tribunal indicating that the Applicant’s failure to comply with the section 20 requirements has affected the extent, quality and cost of the works carried out.

17. By paragraph 2 of the directions order, the [NAME] were afforded an opportunity to object to this application; they have not done so. Therefore, the Tribunal proceeds on the basis that the [NAME] have no objections to the application, and that there has been no relevant prejudice to [NAME], who are likely to have objected to the application if there had been any prejudice.

18. We are satisfied that works were required to the Property being the repairs as outlined above to prevent internal damage. In the circumstances, we are satisfied that it is reasonable to grant dispensation from the consultation requirements. We have borne in mind the Supreme Court decision in [COMPANY] v Benson and others [2013] UKSC 14. There is no evidence of any prejudice caused to the [NAME] and indeed none have raised an objection to the application. Dispensation is therefore granted from the consultation requirements. We should make it clear that we are not making any findings as to the reasonableness, the cost, or the standard of the work.

Name: Judge Tueje

Date: 9th January 2024

Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.

6 If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The repairs were necessary to stop rainwater from entering the property.
  • The tenants had a chance to suggest contractors and provide feedback but did not.
  • The landlord chose the contractor with the lowest estimate, showing the cost was reasonable.
  • The landlord explained why they could not fully follow all consultation rules due to the urgent nature of the works.
  • There was no evidence that the landlord's failure to consult fully impacted the scope, quality, or cost of the work.
  • The tenants did not object to the application for dispensation, suggesting they were not prejudiced.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision granted dispensation to a local authority to bypass certain consultation requirements for urgent roof repairs.

Who was involved?

A local authority and leaseholders of a residential property were involved.

How did the court decide, and why?

The court decided to grant dispensation because the repairs were urgent and necessary to prevent water damage, and leaseholders did not object.

Which laws or rules were applied?

The Landlord and Tenant Act 1s. 20ZA was applied.

What was the argument that mattered most?

The argument that mattered most was the necessity and reasonableness of the repairs.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also seek dispensation for urgent repairs if they can demonstrate the necessity and reasonableness of the action.

What evidence or documents mattered?

Estimates for the repairs, notices of intention to do works, and a justification report for emergency repairs mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.