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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Dispensation for Urgent Pest Control Works

Case No.

📌 In brief

The First-tier Tribunal granted permission to a landlord to carry out pest control treatments without consulting the a person due to urgent health and safety concerns caused by the presence of rats.

⚖️ Legal holding

A landlord may be dispensed from statutory consultation requirements if the works are necessary and urgent due to health and safety concerns.

Topics

statutory consultation requirementspest controlhealth and safety

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The Landlord and Tenant Act 1985, Section 20ZA allows a tribunal to grant dispensation from statutory consultation requirements for certain works or agreements if it deems it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from the statutory consultation requirements for pest control treatments due to the presence of rats.

📜 Headnote Official document

The Tribunal granted dispensation from the statutory consultation requirements for pest control treatments due to the presence of rats in the basement and bin store area of a multi-flat property. The decision was based on the necessity and urgency of the works to address health and safety concerns.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 2023

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AG/LDC/2024/0189 HMCTS code : P: PAPERREMOTE Property : 77 [ADDRESS], [POSTCODE] Applicant : [redacted] : Ringley Law Reference: 30031280 Respondent : [redacted] Type of [NAME] : [NAME] to dispense with statutory consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 Tribunal members :

Judge [NAME] : 10 [ADDRESS], [POSTCODE] Date of decision : 28th October 2024

DECISION

Description of hearing

This has been a remote hearing on the papers which has been consented to by the Applicant and not objected to by any Respondent. The form of the remote hearing was P:PAPERREMOTE. A face-to-face hearing was not held because no- one requested a hearing and all issues could be determined on paper.

2 Decision of the Tribunal

In this determination, statutory references relate to the Landlord and Tenant Act 1985 unless otherwise stated. (1) The Tribunal grants unconditional dispensation pursuant to section 20ZA in respect pest control treatments required due to the presence of rats at 77 [ADDRESS], [POSTCODE] (the “Property”).

(2) These works cost £2,706.00 including VAT.

(3) This decision does not affect the Tribunal’s jurisdiction upon any future [NAME] to make a determination under section 27A in respect of liability to pay, for a reason other than non-consultation in respect of the subject works, and the reasonableness and/or cost of the subject works.

The [NAME]

1. This [NAME] under section 20ZA, is dated 25th June 2024, and seeks dispensation from the statutory consultation requirements in respect of the above-mentioned treatments required at the Property.

Background

2. The Applicant is the [NAME] of the Property, which is a building comprising six self-contained residential flats. The Respondents are the leasehold owners of the flats within the Property.

3. The Property is managed by [APPELLANT], who are the Applicant’s representative.

4. The [NAME] relates to a series of treatment required due to the present of pests, namely rats, in the basement and bin store area of the Property, which the Applicant’s representatives state, amount to a health and safety issue.

5. The Tribunal was provided with a 58-page electronic bundle including:

5.1 The [NAME] form requesting dispensation;

5.2 The Tribunal’s directions order dated 6th August 2024 requiring, amongst other things, that the Applicant does the following;

(i) Send a copy of the directions order to the Respondents; (ii) Send a copy of the [NAME] to the Respondents; and (iii) Display a copy of both of the above documents in a prominent place in the common parts of the Property.

5.3 A witness statement from [NAME] dated 16th August 2024;

3 5.4 An e-mail from the Applicant sent to the Tribunal on 21st August 2024 stating it had complied with paragraphs 5.2(i) to 5.2(iii) of the Tribunal’s directions order;

5.5 A quotation from [COMPANY] dated 4th June 2024 for pest control treatments amounting to £2,076.00 including VAT;

5.6 A witness statement from [RESPONDENT] [NAME] dated 4th October 2024 stating the Respondent received no response to the [NAME]; and

5.7 A sample lease.

6. The grounds for the [NAME], as stated in the form, was as follows (see section 10):

The pest control treatment is currently being carried out in the bin store and basement areas. The first treatment has been administered on 11th June 2024. There are four more treatments that need to take place which will be completed over a period of eight weeks (this time frame may be extended if more treatment is needed).

7. The grounds continue:

There has been limited consultation due to the urgency of the works. The [NAME] is in agreement that the works need to be done as soon as possible.

8. As to whether the [NAME] is urgent, the form also states (see section 1o of the [NAME]):

The works are urgently required due to the pests (rats) in the bin store and the basement. This is a growing health and safety concern to the building.

9. As stated, it appears from the Applicant’s e-mail sent on 21st August 2024 (see paragraph 5.4 above), that the [NAME] are aware of the [NAME], and that the Tribunal’s directions provide an opportunity for them to raise any objections to the [NAME].

10. It also seems from Ms [NAME] statement dated 4th October 2024 that none of the [NAME] have raised any objections to the [NAME].

The Legal Framework

11. So far as is relevant, section 20 states:

(1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in

4 accordance with subsections (6) or (7) (or both) unless the consultation have been either-

(a) Complied with in relation to the works or agreement, or (b) Except in the case of works to which section 20D applies, dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal.

(2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by payment of service charges) to relevant costs incurred on carrying out the works under the agreement.

(3) This section applies to qualifying works if relevant costs incurred or on carrying out the works exceed an appropriate amount.

12. Section 20ZA(1) continues:

Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

The Determination

13. In [NAME] its decision, the Tribunal took into account the information provided by the Applicant in the bundle, as set out above.

14. In [APPELLANT] v Benson and others [2013] UKSC 14 the Supreme Court provided the following guidance when dealing with section 20ZA applications for dispensation of the statutory consultation requirements:

14.1 The purpose of sections 19 to 20ZA is to ensure [NAME] are not required to pay any more than is necessary for services provided, and that they are not required to pay for unnecessary or unsatisfactory services.

14.2 The Tribunal is to focus on the extent to which [NAME] have been prejudiced by a landlord’s failure to comply with the requirements under section 20.

14.3 Ordinarily, where the failure to comply with section 20 had not affected the extent, quality and costs of the works carried out, dispensation is more likely to be granted.

14.4 The Tribunal’s main focus on such applications is what prejudice, if any, have [NAME] suffered.

5 14.5 The [NAME] bear a factual burden of identifying some relevant prejudice that they would or might suffer.

14.6 Where [NAME] make a credible case regarding prejudice, the landlord bears the legal burden to rebut this.

14.7 If appropriate, the Tribunal may grant conditional dispensation.

The Tribunal’s Approach to the Evidence

15. The Tribunal reached its decision after considering the documents in the bundle, and taking into account its assessment of that evidence.

16. This determination does not refer to every matter raised, or every document the Tribunal reviewed or took into account in reaching its decision. However, this doesn't imply that any points raised or documents not specifically mentioned were disregarded. If a point or document was relevant to a specific issue, it was considered by the Tribunal.

The Tribunal’s Decision

17. The Tribunal grants dispensation pursuant to section 20ZA in respect of the series of pest control treatments as set out in the quotation from [COMPANY] dated 4th June 2024 amounting to £2,076.00 including VAT.

The Tribunal’s Reasons

18. The Tribunal has had regard to the nature of the treatments and finds these were necessary. The [NAME] and supporting evidence in Ms [NAME] witness statement dated 16th August 2024 indicate a risk to the health and safety of the residents of the Property due to the presence of rats. Therefore, the Tribunal considers the treatments were necessary and urgent, and this is our primary reason for granting dispensation.

19. Additionally, the Tribunal takes into account that [NAME] were notified about the [NAME], and by paragraph 2 of the directions order, [NAME] were afforded an opportunity to object to this [NAME], yet they raised no objections. Therefore, the Tribunal proceeds on the basis that the [NAME] have no objections to the [NAME], and that there has been no relevant prejudice to the [NAME], because it’s likely they would have objected to the [NAME] if they considered they would be prejudiced.

20. We have balanced the requirement to consult [NAME] against the need to carry out the treatments promptly. On balance, we have concluded that the need for the treatments to avoid the risks posed by the presence of rats in the Property justifies granting dispensation.

21. For the reasons stated at paragraphs 18 to 20 above, the Tribunal is satisfied that it is appropriate to grant dispensation from the consultation

6 requirements bearing in mind the Supreme Court decision in [COMPANY] v Benson and others [2013] UKSC 14.

Name: Judge Tueje

Date: 28th October 2024

Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The pest control treatments were necessary and urgent due to health and safety risks from rats.
  • The residents were notified about the application and had an opportunity to object, but did not.
  • The Tribunal balanced the need for prompt treatment against the consultation requirement and found the treatments justified.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal allowed the landlord to carry out pest control treatments without consulting the leaseholders.

Who was involved?

The landlord of a multi-flat property and the leaseholders of the flats.

How did the court decide, and why?

The court decided to grant dispensation because the pest control treatments were necessary and urgent due to health and safety concerns.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically section 20ZA.

What was the argument that mattered most?

The argument that the pest control treatments were necessary and urgent due to the presence of rats in the property.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation can seek dispensation from statutory consultation requirements if their works are necessary and urgent due to health and safety concerns.

What evidence or documents mattered?

Evidence included a witness statement detailing the health and safety concerns and a quotation for the pest control treatments.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.

Is it worth getting a solicitor for a case like this?

It is recommended to seek legal advice from a qualified solicitor for cases involving statutory consultation requirements.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.