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AllowedFirst-tier Tribunal (Property Chamber)·

Management Company Granted Permission for Urgent Door Replacement

Case No.

📌 In brief

The First-tier Tribunal allowed a management company to bypass consultation requirements for urgent repairs to replace a faulty front door. The decision ensured the safety of a person by addressing an urgent security issue.

⚖️ Legal holding

A management company is entitled to dispensation from consultation requirements if the works are urgent and necessary to protect a person.

Topics

tenancydispensationurgent repairs

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant dispensation from consultation requirements related to qualifying works if it determines that it is reasonable to do so. Qualifying works refer to works on a building or premises, and consultation requirements are detailed rules set by the Secretary of State.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent replacement of a faulty front door.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements for urgent replacement of a faulty front door, ensuring leaseholder safety. The decision was based on the necessity to protect leaseholders from an insecure property.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CAM/26UE/LDC/2024/0021 Property

: [ADDRESS], [POSTCODE]

Applicant : [redacted] : [COUNSEL] [NAME] Respondents : [redacted] Type of [NAME] :

For dispensation under section 20ZA of the Landlord & Tenant Act 1985

Tribunal member :

Judge Bernadette MacQueen

Date of decision : 18 June 2024

DECISION

Decision of the Tribunal 1. The Tribunal determines that it is reasonable for retrospective dispensation from the consultation requirements to be granted in relation to the works for the reasons set out in this decision.

2 Introduction 2. By [NAME] dated 28 March 2024, the Applicant sought retrospective dispensation from the consultation requirements in respect of remedial works to replace the front entrance door at the Property (pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the Act”)). The works included removing the existing door and replacing it with a new door.

3. The Applicant is the [COMPANY], and the Respondents are the [NAME].

4. On 30 April 2024, the Tribunal issued Directions in which the Applicant was directed to send to each Respondent Leaseholder a copy of the [NAME] and the Tribunal’s Directions, and also produce a bundle of documents for use in the determination of this [NAME].

5. The Applicant produced a bundle of documents totalling 69 pages, which included quotes for the work, confirmation of service of documents to [NAME] and a specimen lease.

The [NAME]

6. The Applicant’s statement, (page 1 of the bundle) detailed the works that were required. The Applicant confirmed that part 1 of the section 20 consultation process had begun, however, the front door failed and was beyond repair during that process and therefore this [NAME] for dispensation was made to the Tribunal. The works were required to be completed urgently because the front door was not closing properly and therefore the Property was not secure, leaving [NAME] vulnerable.

3

Service of Documents/Objections 7. The Applicant confirmed that a letter was sent to [NAME] dated 15 May 2024 (page 22 of the bundle) that explained the works that were required, and also included this Tribunal’s directions which informed the [NAME] of how to make objections to this dispensation [NAME].

8. In addition, the Tribunal noted that the Applicant had begun the section 20 consultation process on 27 February 2024, which was prior to the door becoming beyond repair and this [NAME] being made. Further, on 28 March 2024, the [NAME] were served with quotes obtained for the works.

9. The Respondents were directed to notify the Applicant and the Tribunal if they objected to the [NAME] by 3 June 2024.

10. None of the Respondents objected to the [NAME].

Relevant Law

11. This is set out in the Appendix annexed below. The only issue for the Tribunal is whether it is reasonable to dispense with the statutory consultation requirements. This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable, or the possible [NAME] or effect of the Building Safety Act 2022.

Decision

4 12. The Tribunal’s determination took place without parties attending a hearing, in accordance with the Tribunal’s Directions. This meant that this [NAME] was determined solely on the basis of the documentary evidence filed by the Applicant. As stated earlier, no objections had been received from any of the Respondents nor had they filed any evidence.

13. The relevant test to be applied is set out in the Supreme Court decision in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of the consultation requirements imposed by section 20 of the Act was to ensure that tenants were protected from paying for inappropriate works or paying more than was appropriate. In other words, a tenant should suffer no financial prejudice in this way.

15. The issue before the Tribunal was whether dispensation should be granted in relation to the requirement to carry out statutory consultation with the [NAME] regarding the overall works. As stated in the Directions order, the Tribunal was not concerned about the actual cost that has been incurred.

16. The Tribunal was satisfied that the Respondents have been properly notified of this [NAME] and had not made any objections.

17. Accordingly, the Tribunal granted the [NAME] for the following reasons:

(a) The Tribunal was satisfied that the nature of the works had to be undertaken by the Applicant sooner rather than later and noted in particular that without the front door being replaced, the Property would be left vulnerable.

(b) The Tribunal was also satisfied that if the Applicant carried out statutory consultation, it was likely that there would be delay.

5 (c) The Tribunal was satisfied that the Respondents have been kept informed of the need, scope and estimated cost of the proposed works.

(d) The Tribunal was satisfied that the Respondents have been served with the [NAME] and the evidence in support and there has been no objection from any of them.

(e) Importantly, the real prejudice to the Respondents would be in the cost of the works and they have the statutory protection of section 19 of the Act, which preserves their right to challenge the actual costs incurred by [NAME] a separate service charge [NAME] under section 27A of the Act.

18. The Tribunal, therefore, concluded that the Respondents were not being prejudiced by the Applicant’s failure to consult and the [NAME] was granted as sought.

19. It should be noted that in granting this [NAME], the Tribunal made no finding that the scope and estimated cost of the repairs are reasonable.

Name: Judge Bernadette MacQueen : 18 June 2024

6 Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

7 Appendix of relevant legislation Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount, which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and

8 (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in accordance with, the regulations is limited to the amount so prescribed or determined.

Section 20ZA

(1) Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

© CROWN COPYRIGHT

: [ADDRESS], [POSTCODE]

Tribunal member :

Judge Bernadette MacQueen

Date of decision : 18 June 2024

DECISION

The [NAME]

3

10. None of the Respondents objected to the [NAME].

Relevant Law

Decision

Name: Judge Bernadette MacQueen : 18 June 2024

Section 20ZA

© CROWN COPYRIGHT

: [ADDRESS], [POSTCODE]

Tribunal member :

Judge Bernadette MacQueen

Date of decision : 18 June 2024

DECISION

The [NAME]

3

10. None of the Respondents objected to the [NAME].

Relevant Law

Decision

Name: Judge Bernadette MacQueen : 18 June 2024

Section 20ZA

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are urgent.
  • The works are necessary to protect leaseholders.
  • There is a significant health and safety risk.
  • Further consultation would cause undue delay.
  • There are no objections from leaseholders.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the management company to bypass consultation requirements for urgent repairs to replace a faulty front door.

Who was involved?

The case involved a management company and leaseholders of a residential property.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and necessary to protect leaseholders from an insecure property.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 Section 20ZA was applied.

What was the argument that mattered most?

The argument that mattered most was the urgency and necessity of the repairs to ensure the safety of leaseholders.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also seek dispensation from consultation requirements if the repairs are urgent and necessary for safety.

What evidence or documents mattered?

Evidence and documents such as quotes for the work, confirmation of service of documents to leaseholders, and a specimen lease were considered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for cases involving legal disputes over property management.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.