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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Drainage Repairs

Case No.

📌 In brief

The First-tier Tribunal granted permission for a landlord to bypass the usual consultation process for urgent drainage repairs at a residential property. The landlord argued that the repairs were necessary and could not wait due to the urgency of maintaining effective drainage. The Tribunal agreed that it was reasonable to grant dispensation.

⚖️ Legal holding

A landlord may obtain dispensation from consultation requirements if it is reasonable to do so.

Topics

tenancy disputeslandlord and tenant act

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant an exemption from consultation requirements if it determines that it is reasonable to do so. Consultation requirements refer to rules set by the Secretary of State regarding providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant feedback, and giving reasons for certain actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for drainage repairs.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for urgent drainage repairs at a residential property. The landlord argued that the repairs were necessary and could not wait due to the urgency of maintaining effective drainage. The Tribunal found that the landlord had properly notified the leaseholders and that the leaseholders had not objected to the application.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : CAM/12UB/LDC/2025/0652 Property : 1-25 [ADDRESS], [POSTCODE] Applicant : [redacted] Representative : [NAME] Respondents : [redacted] Type of application : For dispensation under section 20ZA of the Landlord and Tenant Act 1985 Tribunal member :

Judge Bernadette MacQueen

Date of decision : 16 October 2025

DECISION

Decision of the Tribunal The Tribunal determines that it is reasonable for the Applicant to dispense with the consultation requirements in relation to the works for the reasons set out in this decision. Introduction 1. The Applicant is the Landlord of the Property, and the Respondents are the [NAME].

2

2. The Applicant sought an order pursuant to section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) for dispensation of the consultation requirements in respect of remedial work to carry out repairs to the drainage system at the Property.

3. The Tribunal made directions for the Applicant to send their application to the Respondents, and for the Respondents who oppose the application to make representations. Further the directions required the Applicant to prepare a bundle of documents for the tribunal to use when determining the application. The Tribunal has received a bundle totalling 363 pages (the Bundle). This included the application, correspondence sent to [NAME] and details of the work. The Work 4. The Applicant submitted that following a survey of the drainage at the Property, several issues were identified, including fractured pipes, roots within the drains, collapsed drain sections, displaced joints between pipes and calcification, silting and other blockages.

5. A programme for repair was therefore developed. The Applicant told the Tribunal that after receipt of tenders, it became clear that it was not economical to rectify all the issues in a single completion. Consequently, a specification was prepared to remediate the worst affected areas of the drainage system. The cost of this work was above £250 per leaseholder, meaning that consultation with [NAME] was required (section 20 of the Act).

6. The Applicant stated that the work needed to be completed during the summer months. Additionally, the work needed to be completed without

3 delay to maintain effective drainage at the Property. The decision was therefore taken by the Applicant to consult with [NAME], but with a shortened period to make representations, and at the same time, to apply to the Tribunal for dispensation from the consultation process. Consultation 7. The Applicant has completed consultation with [NAME], specifically at the Annual General Meeting held on 7 July 2025. Additionally, the Applicant has completed a consolidated consultation process by sending a Notice of Intention to [NAME] by letter of 14 July 2025 (a copy of which was at pages 307-311 of the Bundle) and sending a Statement of Estimates by letter of 30 July 2025 (a copy of which was at pages 315- 318 of the Bundle). [NAME] were provided with the opportunity to make representations, however the time to do this was reduced to 10 days. Section 20ZA Application 8. By letter dated 24 July 2025 (a copy of which was at page 313 to 314 of the Bundle), the Applicant sent to the Respondent [NAME] a copy of the application made to this Tribunal and a copy of the Tribunal’s directions. This included notifying Respondent [NAME] of the process to be followed if they wished to make objections.

9. None of the Respondents have objected to the application.

Relevant Law

10. This is set out in the Appendix annexed below. The only issue for the Tribunal is whether it is reasonable to dispense with the statutory consultation requirements. This application does not concern the issue of whether any service charge costs will be reasonable or payable.

4 Decision

11. The Tribunal’s determination took place without parties attending a hearing, in accordance with the Tribunal’s Directions. This meant that this application was determined solely on the basis of the documentary evidence filed by the Applicant. As stated earlier, no objections have been received from any of the Respondents nor have they filed any evidence.

12. The relevant test to be applied is set out in the Supreme Court decision in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of the consultation requirements imposed by section 20 of the Act was to ensure that tenants were protected from paying for inappropriate works or paying more than was appropriate. In other words, a tenant should suffer no financial prejudice in this way.

13. The issue before the Tribunal was whether dispensation should be granted in relation to the requirement to carry out statutory consultation with the [NAME] regarding the overall works. As stated in the Directions order, the Tribunal was not concerned about the actual cost that has been incurred.

14. The Tribunal was satisfied that the Respondents have been properly notified of this application and have not made any objections.

15. Accordingly, the Tribunal grants the application for the following reasons:

(a) The Tribunal is satisfied that the nature of the work means that it has to be undertaken by the Applicant sooner rather than later. In particular, the Tribunal notes the need to complete the work during the summer months, and the need to complete the work quickly in order to maintain effective drainage at the Property.

5 (b) The Tribunal is also satisfied that if the Applicant carried out statutory consultation, it is likely that there would be delay. The Tribunal notes that the Applicant has undertaken consultation by sending a Notice of Intention and Statement of Estimates, but has shortened the period for reply to 10 days.

(c) The Tribunal is satisfied that the Respondents have been kept informed of the need, scope and estimated cost of the proposed works.

(d) The Tribunal is satisfied that the Respondents have been served with the application and the evidence in support and there has been no objection from any of them.

(e) Importantly, the real prejudice to the Respondents would be in the cost of the work and they have the statutory protection of section 19 of the Act, which preserves their right to challenge the actual costs incurred by making a separate service charge application under section 27A of the Act.

16. The Tribunal, therefore, determines that the Respondents are not prejudiced by the Applicant’s failure to consult and the application for dispensation is granted.

17. It should be noted that in granting this application, the Tribunal makes no finding as to whether or not the scope and cost of the work is reasonable.

Name: Judge Bernadette MacQueen Date: 16 October 2025

6

Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).

7 Appendix of relevant legislation Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount, which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and

8 (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in accordance with, the regulations is limited to the amount so prescribed or determined.

Section 20ZA

(1) Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are urgent.
  • There is no prejudice to leaseholders.
  • The landlord acts reasonably.
  • Emergency repairs are involved.
  • The management company is entitled to dispensation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision allowed the landlord to bypass the usual consultation process for urgent drainage repairs.

Who was involved?

The landlord of a residential property and the leaseholders of the property.

How did the court decide, and why?

The court decided to grant dispensation because the repairs were urgent and leaseholders had been properly notified.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically sections 20 and 20ZA.

What was the argument that mattered most?

The argument that the repairs were urgent and leaseholders had been properly notified.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also seek dispensation if the repairs are urgent and leaseholders have been properly notified.

What evidence or documents mattered?

Evidence of the urgency of the repairs and proper notification of leaseholders mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

Yes, it is recommended to get a solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.