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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Dispensation for Urgent Works Without Consultation

Case No.

📌 In brief

The First-tier Tribunal allowed a property management company to skip consulting a person about urgent repairs because the work was necessary for safety and no a person objected.

⚖️ Legal holding

It is reasonable to dispense with the statutory consultation requirements if the works are urgent and there are no objections from a person.

Topics

tenancy disputesstatutory consultation requirements

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant an application to bypass consultation requirements for certain works if it finds it reasonable to do so, especially when the works are urgent and there are no objections.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation for the applicant's failure to consult a person due to urgency and lack of objections.

📜 Headnote Official document

The First-tier Tribunal granted an application for dispensation under section 20ZA of the Landlord and Tenant Act 1985, allowing the applicant to bypass consultation requirements for urgent works due to health and safety concerns and lack of objections from leaseholders.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AH/LDC/2024/0017 Property

:

69 [ADDRESS],[POSTCODE]

Applicant : [redacted] : [NAME] Respondents : [redacted]

Representative : N/A Type of [NAME] : For dispensation under section 20ZA of the Landlord & Tenant Act 1985

Tribunal members :

Judge Bernadette MacQueen Jane Mann, MCIEH

Date of decision :

7 May 2024

DECISION

2 Decision of the Tribunal 1. The Tribunal determines that it was reasonable for the Applicant to dispense with the consultation requirements in relation to the works for the reasons set out in this decision. Introduction 2. On 22 January 2024, the Applicant sought an order pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the Act”) for dispensation of the consultation requirements in respect of remedial works required to 69 [ADDRESS], [POSTCODE] ([NAME]). The works included roof works for damp and water ingress issues, works to the front entrance walkway and concrete steps to 69B to ensure safe entry/exit from [NAME], and to the fire escape at the rear of [NAME].

3. The Applicant was the management company of [NAME] (appointed from the end of 2020), and the Respondents were the [NAME]. [NAME] was a brick-built building comprised of four residential flats.

4. On 12 February 2024, the Tribunal issued Directions. The Applicant was directed to send to each leaseholder (and any residential sublessees) a copy of the [NAME], and to display it in the common parts by 4 March 2024. If a leaseholder or sublessees wished to oppose the [NAME], they had to complete the reply form attached to the Directions by 25 March 2024. The Applicant was directed to provide the Tribunal with a bundle of relevant documents for use in the determination of the [NAME]. The Tribunal directed that unless any request was made to the Tribunal for an oral hearing, the matter would be determined by the Tribunal reviewing and considering the documents that had been provided (a paper determination).

3

5. A bundle of documents totalling 38 pages was provided by the Applicant. This included details of the works, and copies of correspondence sent to the Respondents.

6. By email dated 13 February 2024, [NAME] of the [NAME] confirmed to the Tribunal that the [NAME] and directions had been served on the Respondents on 13 February 2024. At page 37 of the bundle was a photograph showing the document displayed in the common part of [NAME] as required by the directions.

7. An unsigned and undated document at page 39 of the bundle confirmed that the Applicant had not received any responses or objections from any Respondent.

8. The Tribunal did not receive any request for a hearing to be held, and therefore the Tribunal dealt with this as a paper determination.

9. This was a retrospective [NAME] for works that were completed in 2020. The cost of the works was £53,190 including VAT, which was broken down as £49,680 inc VAT for roof works to prevent ingress and damp and £3,510 for the works to the entrance and exit walkway/steps.

10. The Applicants stated that the work was necessary because a structural

4 engineer’s report highlighted the need. At the time of the work, the [NAME] managed the building themselves. They said that they sent a notice of consultation for the qualifying work to [NAME] on 5 March 2020, however, the Applicant accepted that they did not comply with the section 20 consultation process. They have therefore made this [NAME] to the Tribunal.

11. The Applicant stated that the works were required urgently to comply with health and safety requirements and to prevent any damage occurring to [NAME].

Relevant Law

12. This is set out in the Appendix annexed below. The only issue for the Tribunal was whether it was reasonable to dispense with the statutory consultation requirements. This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable, or the possible [NAME] or effect of the Building Safety Act 2022.

Decision

13. The Tribunal’s determination took place without parties attending a hearing, in accordance with the Tribunal’s directions. This meant that this [NAME] was determined on 7 May 2024 solely on the basis of the documentary evidence filed by the Applicant. As stated earlier, no objections had been received from any of the Respondents nor had they filed any evidence.

14. The relevant test to be applied in an [NAME] such as this has been set out in the Supreme Court decision in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of

5 the consultation requirements imposed by section 20 of the Act was to ensure that tenants were protected from paying for inappropriate works or paying more than was appropriate. In other words, a tenant should suffer no financial prejudice in this way.

15. The issue before the Tribunal was whether dispensation should be granted in relation to the requirement to carry out statutory consultation with the [NAME] regarding the overall works. As stated in the directions order, the Tribunal was not concerned about the actual cost that had been incurred.

16. The Tribunal was satisfied that the Respondents have been properly notified of this [NAME] and had not made any objections.

17. Accordingly, the Tribunal granted the [NAME] for the following reasons:

(a) the Tribunal was satisfied that the nature of the works had to be undertaken by the Applicant sooner rather than later to prevent damage to [NAME] and to ensure the safe entry/exit to [NAME].

(b) The Tribunal was also satisfied that if the Applicant carried out statutory consultation, it was likely that there would be delay.

(c) the Tribunal was satisfied that the Respondents had been informed of the need, scope and cost of the proposed works.

(d) the Tribunal was satisfied that the Respondents had been served with the [NAME] and the evidence in support and there had been no objection from any of them.

(e) importantly, the real prejudice to the Respondents would be in the cost of the works and they have the statutory protection of section 19 of the Act, which preserves their right to challenge the

6 actual costs incurred by [NAME] a separate service charge [NAME] under section 27A of the Act.

18. The Tribunal, therefore, concluded that the Respondents were not being prejudiced by the [NAME] failure to consult and the [NAME] was granted as sought.

17. It should be noted that in granting this [NAME], the Tribunal makes no finding that the scope and cost of the repairs was reasonable.

Name: Judge Bernadette MacQueen Date: 7 May 2024

Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such

7 reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, [NAME] and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

8 Appendix of relevant legislation Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount, which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and

9 (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in accordance with, the regulations is limited to the amount so prescribed or determined.

Section 20ZA

(1) Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are considered urgent.
  • There are no objections from leaseholders.
  • The works involve significant health and safety risks.
  • Further consultation would cause undue financial harm.
  • The works are necessary to prevent further damage and ensure habitability.

❌ Tends to be rejected

  • (No factors identified as leading to a decision against the claimant based on the provided cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal allowed the property management company to skip consulting leaseholders about urgent repairs.

Who was involved?

The property management company and leaseholders of a multi-unit residential building.

How did the court decide, and why?

The court decided that it was reasonable to dispense with the consultation requirements because the work was urgent and necessary for safety, and no leaseholders objected.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20 and 20ZA.

What was the argument that mattered most?

The argument that the works were urgent and necessary for safety, and there were no objections from leaseholders.

Was the decision for or against the person who brought the case?

The decision was for the property management company.

What does this mean for someone in a similar situation?

Someone in a similar situation might be able to bypass consultation requirements if the work is urgent and necessary for safety, and there are no objections from leaseholders.

What evidence or documents mattered?

Evidence of the urgency and necessity of the works, and confirmation that no leaseholders objected.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for cases involving property management and leaseholder rights.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.