No Full Consultation Required for Urgent Electrical Repairs
📌 In brief
The First-tier Tribunal allowed a landlord to bypass full consultation requirements for urgent electrical repairs needed to restore power supply in a building. This decision ensures the safety and welfare of elderly residents living in the building.
⚖️ Legal holding
Emergency repairs to restore power supply do not require full consultation under Section 20 of the Landlord and Tenant Act 1985.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements related to qualifying works or agreements if the tribunal finds it reasonable to do so. It defines 'qualifying works' as works on a building or premises and 'qualifying long term agreement' as an agreement lasting over twelve months. The consultation requirements refer to rules set by the Secretary of State, which can include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for emergency electrical repairs.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for emergency electrical repairs to restore power supply in a multi-story building. The decision was based on the need to ensure the safety and welfare of elderly residents.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/21UC/LDC/2023/0030
Property
:
[ADDRESS] [POSTCODE] Applicant
: [redacted]
: [COUNSEL] [NAME]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985 Tribunal member : [NAME] of Decision
:
26 April 2023
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to reinstate the power supply.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant will send a copy of this decision to each lessee.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 8 March 2023.
2.
The Applicant has provided a Schedule of Works from [NAME] dated March 2023.
3. The Property consists of:
“56 flats within 2 wings along with an annexe. There is a passenger lift in each wing. There is a large basement serving both wings which has plant rooms, bin chutes and residents storage cupboards. It is noted that this basement runs beneath both main wings of the building. It is for this reason that the alarm system has configured a single stage, simultaneous evacuation for these parts of the building. It is understood that the building was originally an hotel, damaged during WWII and redeveloped as residential accommodation post war, the top floor penthouse being added a later date”.
4. The works are described as:
“electrical repairs to the cabling that controls the whole electricity [sic] to the north block and partly to the main block.”
Further,
“No current consutlation [sic] has been conducted as this arose Friday 3rd March 2023.”
“We need dispensation of all consultation as we need to be able to implement works immediately to ensure the welfare and safety of residents is kept, escpecially [sic] the eldearly.[sic]”
5.
The Applicant explains that: “It appears that the 10 way cut out located in the top boiler room was fed via a 60 amp single phase switch fuse in the lower boiler room. The switch fuse is heat damaged and it maybe that there is something else like wire in the fuse holder as well this will need dismantling to confirm.
Due to the extent of the damage the switch fuse that had the incoming cabling has burnt out so badly that it has now become disconnected from the incoming side of this switch and appeared to have melted and dropped a weld like substance on the connection. Please note, the live cable that had the insulation completely burnt away from it safe now.
3
This has left the whole north block (6 flats) & 2 flat within the main block with no power inside there flats and also the common ways. please be aware a generator is now in operation for the time being, but this is only a weeks hire.
Works will need to be implemented [sic] this week which will most likely exceed the S20 threshold, but this is to ensure the many elderly resdients [sic] affected have sufficient heating and power to their food storage.”
6.
The Tribunal made Directions on 16 March 2023 setting out a timetable for the disposal. The Tribunal required the Applicant to send them to the parties together with a form for the Leaseholders to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. Those Leaseholders who agreed with the application or failed to return the form would be removed as Respondents although they would remain bound by the Tribunal’s Decision.
7. On 30 March 2023 the Applicant confirmed that the Tribunal’s directions had been sent to the Lessees. The Tribunal received 10 responses all of which were in favour of the application.
8. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
9. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
The Law
10. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
11. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following.
a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the
4 real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
12. The Applicant’s case is set out in paragraphs 3 to 5 above.
Determination
13. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
5
14. Clearly maintaining a power supply is essential to the enjoyment of the property by its occupiers and should not be unduly delayed by following the full S.20 consultation procedures. In this case no prejudice has been identified by the Lessees and as such the Tribunal is prepared to grant the dispensation required.
15. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to reinstate the power supply.
16. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
17. The Applicant will send a copy of this decision to each lessee.
[NAME] 26 April 2023
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants £3468 Lift Repairs Without Resident Consultation in North S…
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Hot Water System Repair Dispensation in Eastbourne
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Replacement
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Asbestos Removal in Kent Flats
- First-tier Tribunal (Property Chamber) Tribunal Grants £10,000 Major Works Dispensation in Tunbridge Wells
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Insurance Contract
- First-tier Tribunal (Property Chamber) First-tier Tribunal (Property Chamber) Decision — Case 4136387
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Chimney Works
- First-tier Tribunal (Property Chamber) Landlord Granted Urgent Lift Repairs Dispensation in First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tribunal Grants £10,000 Emergency Balcony Repairs Without Tenant Consultati…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Sewage Pump Electrical Works in London
- First-tier Tribunal (Property Chamber) Tribunal Grants £10,000 Roof Repairs Dispensation for Eastbourne Property
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord was allowed to bypass full consultation if the works were deemed reasonable.
- The landlord was permitted to proceed without full consultation if the works were urgent.
- The landlord could avoid full consultation if the works were necessary to prevent further damage.
- The landlord was excused from consultation if the works were urgent and there was no prejudice to tenants.
- The landlord was allowed to skip consultation if the works were reasonable and there was an urgent need.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for urgent electrical repairs in Eastbourne.
What was the dispute about?
The dispute was about whether the landlord could bypass the consultation requirements for urgent electrical repairs to ensure residents' safety and welfare.
How did the court decide, and why?
The court decided to grant dispensation because the urgent electrical repairs were necessary to ensure the safety and welfare of the residents, especially the elderly.
Which laws or rules were applied?
The court applied Section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that mattered most was that the urgent electrical repairs were necessary to ensure the safety and welfare of the residents, especially the elderly.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation can apply for dispensation from consultation requirements under Section 20ZA if urgent repairs are necessary to ensure residents' safety and welfare.
What evidence or documents mattered?
The evidence included a description of the urgent electrical repairs and the potential risk to residents' safety and welfare.
