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DismissedFirst-tier Tribunal (Property Chamber)·

Tenant's Service Charge Challenge Dismissed Due to Lack of Payment Demand

Case No.

📌 In brief

The First-tier Tribunal dismissed a tenant's application to determine the reasonableness of a service charge because no demand for payment had been made and the nature of the work had changed.

⚖️ Legal holding

A tenant cannot challenge the reasonableness of a service charge without a demand for payment having been made.

Topics

service chargeconsultation processtenancy agreement

Provisions

Landlord and Tenant Act 1985 s.27A

📖 Technical summary

The tribunal dismissed the application due to lack of demand for payment and changes in the nature of the work.

📜 Headnote Official document

The First-tier Tribunal dismissed a tenant's application to determine the reasonableness of a service charge due to lack of demand for payment and changes in the nature of the work.

📚 Full judgment Official document

OUTCOME: Dismissed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AF/LSC/2022/0381 HMCTS code (paper, video, audio)

V: CVPREMOTE Property : 19 [ADDRESS], [POSTCODE] Applicant : [redacted] : Litigant in person Respondent : [redacted] Representative : [COUNSEL] (Counsel instructed by [COUNSEL] [APPELLANT]) Type of application : S.27A Landlord and Tenant At 1985 – Determination of Service Charge Tribunal member(s) : Judge [NAME](Hons) FRICS MBEng Judge MacQueen

Venue : 10 [ADDRESS] [POSTCODE] (Remote CVP Hearing) Date of decision : 20th July 2023

DECISION

This has been a remote video hearing which has been consented to by the parties. The form of remote hearing was Cloud Video Platform (CVP) (V: CVPREMOTE). A face-to-face hearing was not held because of a train strike

2 taking place on 20th July 2023. The documents that the Tribunal were referred to are in a bundle of 191 pages, the contents of which have been noted. SUMMARY OF

DECISION The tribunal determines that the application is dismissed. This is because it is not possible to say whether the costs are reasonable as, at this stage, the extent and costs of the work are unknown. This decision is made for the reasons set out below. Background 1. [APPELLANT], the applicant, is a leaseholder of 19 [ADDRESS], [POSTCODE] (the Property). The Property is owned by [NAME], the respondent, and is one of 28 residential units situated over 5 blocks, 10 of the units are leasehold and form part of the Respondent’s freehold title under SGL555392.

2. It is not disputed that [NAME] appointed [COMPANY] to carry out planned and cyclical works, and that this appointment was made following a consultation processes and competitive tendering in 2018-19. It is also not disputed that the lease provides for [NAME] to pay a service charge (schedule six of the lease) and that this is calculated by reference to the rateable value or floor area of the flats and this is currently 4.5358%.

3. A notice of intention that [NAME] were carrying out works was served on [NAME] (section 20 notice) on 6th October 2022. Within the bundle (page 21), [NAME] states that the consultation period is void because the letter notifying him was not received until 15th October 2022. However, at the hearing today, [NAME] confirmed that he was not taking issue with the consultation process. The Application 4. On 21st November 2022, [NAME] made an application to the tribunal for determination of the reasonableness of a service charge under the provisions of s27(A)(3) of the Landlord and Tenant Act 1985

3 (the Act), for works that were yet to be completed . [NAME] confirmed that he does not object to the works, however he takes issue with the cost and necessity of some of the work. A schedule setting out each of the parties position on the disputed service charges is contained within the bundle at page 142.

5. In the application the tribunal is asked to determine the service charge for 2022 and 2023. However, no demand for payment has been made by the landlord. [RESPONDENT], Lead Planned Investment Manager for [NAME] told the tribunal that whilst the internal panting work and electrical work had been completed, the external work had not yet commenced. Moreover, the initial consultation related to repainting the exterior of the property. However, when initial remedial work to remove the paint began, the paintwork was found to be in a worse condition that first thought. Following further investigation [NAME] told the tribunal that the decision has been taken to remove the paint and leave the brickwork exposed rather than repainting the exterior.

6. At this stage, it is not known what the cost of this work will be, and the cost could be higher than the estimate provided within the consolation documentation. However, [NAME] confirmed that she did not anticipate that there would be a need for any further consultation because even if the work was more expensive, [NAME] would consider the costs in light of the consultation exercise already undertaken. Decision 7. The tribunal is therefore not able to determine the reasonableness of the work because no demand for payment has been made, and the nature of the work has changed. However, this will not preclude [NAME] making a further application to the tribunal for determination of the reasonableness of the service change once the amount to be charged is known and a demand has been served.

4 Costs - Section 20C 8. [NAME] did not seek an order under section 20C in his application. However, he did make such an application at the hearing and [NAME] did not seek costs and did not object to such an order being made..

Accordingly, the tribunal makes an order under s20C of the Act that all or any costs incurred or to be incurred by the landlord in connection with these proceedings are not to be regarded as relevant costs to be taken into account when determining the amount of any service charge payable by the tenant or any other person specified in the application.

9. Whilst the tribunal is not able to make a determination on the service charge today, the following comments are made: Scaffolding 10. The tribunal was told that the scaffolding has been erected at the property for six months and the start date of the work is not known (although the work has now been commissioned). Living in a property covered with scaffolding will inevitably interrupt the tenants’ enjoyment of the property and so [NAME] is urged to proceed with the works as quickly as possible. It is noted that [NAME] accepts that any charges from the scaffolding being erected for longer than necessary will not be passed on to the tenants. Payment of Service Charge

11. [NAME] confirmed today that it was not possible to enter into a payment plan with tenants to spread the cost of the works, however they did confirm that the demand for payment will not be made until the September following completion of the work. This enables tenants to make provision for the payment of the service charge. Calculation of Cost of Paint Removal

5 12. Whilst the cost of removing the paint from the exterior of the property is not known at this stage, [NAME] may wish to obtain the cost of this as a lump sum rather than at a cost per metres square. This will of course be a matter for them. Judge Dutton 20 June 2023 ANNEX – RIGHTS OF APPEAL 1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First-Tier at the Regional Office which has been dealing with the case.

2. The application for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.

3. If the application is not made within the 28-day time limit, such application must include a request to an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates (ie give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The tribunal could not determine the reasonableness of the work because no demand for payment had been made.
  • The nature of the work had changed, which prevented the tribunal from determining reasonableness.
  • The tribunal made an order that the landlord's costs for these proceedings should not be included in the service charge.
  • The landlord accepted that any charges for scaffolding erected longer than necessary would not be passed to tenants.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided that the tenant's application to determine the reasonableness of a service charge was dismissed.

Who was involved?

The tenant and the landlord were involved.

How did the court decide, and why?

The court decided that the application was dismissed because no demand for payment had been made and the nature of the work had changed.

Which laws or rules were applied?

The Landlord and Tenant Act 1s.27A was applied.

What was the argument that mattered most?

The argument that mattered most was that no demand for payment had been made.

Was the decision for or against the person who brought the case?

The decision was against the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure that a demand for payment has been made before challenging the reasonableness of a service charge.

What evidence or documents mattered?

The evidence and documents related to the consultation process and the nature of the work mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.