Tenant Wins Reduced Rent Due to Poor Property Condition
📌 In brief
The Tribunal reduced the proposed rent increase from £1,750 to £1,312.50 per month because the property had significant mould and dampness, reducing its market value.
⚖️ Legal holding
A tenant is entitled to a reduced rent if the property's condition is significantly worse than expected in the market.
📖 What the law says
Under the Housing Act 1988, section 14 allows a tenant under an assured tenancy to apply to a tribunal to challenge the rent payable under the tenancy. The tribunal will then determine the rent based on what a willing landlord might expect to receive for letting the property in the open market. This includes considering the condition of the property, such as significant mould and dampness, when setting the rent.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal adjusted the proposed rent increase to account for the poor condition of the property.
📜 Headnote Official document
The Tribunal adjusted the proposed rent increase from £1,750 to £1,312.50 per month due to significant mould and dampness in the property, reducing its market value.
📚 Full judgment Official document
OUTCOME: Allowed
1
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : HS/LON/00AZ/MNR/2024/0058 Property : 16A [ADDRESS], [POSTCODE] Tenant : [APPELLANT] [NAME] Landlord : Mr [APPELLANT] of application : 3 January 2024 Type of application : Application for determination of market rent following a Notice of Increase served pursuant to Section 13 of the Housing Act 1988. Tribunal member(s) :
[NAME] [NAME] : 10 [ADDRESS], [POSTCODE] Date of decision : 1 October 2024
REASONS FOR DECISION
© CROWN COPYRIGHT 2024
Background 1. The tenant lives in the property under a monthly statutory periodic tenancy, that began on 17 June 2016, on the expiry of the 12 month fixed term of a prior assured shorthold tenancy which began on 17 June 2015.
2. The landlord served on the tenant a Notice of Increase, dated 15 January 2024, proposing to increase the rent at the property from £1,250 per month to £1,750 per month with effect from 17 February 2024.
3. There has been something of a chequered procedural history to this case in terms of the Tribunal’s arrangements to determine the matter. Going into the minute details of this background would result in disproportionately lengthy written reasons discussing something which the parties are already well aware of themselves, and would not be relevant to any prospective appeal against the Tribunal’s decision.
4. What is important is that the Tribunal received an application from the tenant via email on 3 January 2024, however it was unable to open the documents attached. The Tribunal requested, and received, a copy of those documents later, and subsequently issued its directions in this matter 0n 27th March 2024. A hearing and inspection were then scheduled to take place on 16 May 2024, however this was postponed at the landlord’s request. A revised date was then arrived at, of 15 August 2024 – however the tenant applied for that date to be postponed because he was “travelling for medical care”. The landlord objected to that postponement, but nevertheless it was granted by Judge Martynski on 6 August 2024.
5. A face-to-face hearing and inspection were therefore arranged for 1 October 2024, which took place.
6. The Tribunal’s directions of 27 March 2024 provided that both parties were to provide a reply form, and any other written submissions with a timeframe which culminated in a “reply by the landlord” on 8 May 2024. The tenant provided a reply form, but the landlord did not. Neither party, at any point, applied for a variation of the Tribunal’s directions.
7. Despite this, both parties sought to provide written submissions after that timeframe expired, and without copying in the other party. In the tenant’s case, he sought in an email dated 28 June 2024 to make representations regarding works that the landlord had carried out and the tenant’s dissatisfaction with the landlord’s conduct. In the landlord’s case, he sought to provide 3 ‘valuations’ from local letting agents, in an email to the Tribunal only dated 24 September 2024.
8. It is difficult to understand why that happened. It is clearly not procedurally fair, in legal proceedings, for either party to seek to
make written submissions to the Tribunal without giving the other party an opportunity to know what those submissions are – to say nothing of the fact that the Tribunal’s directions had required that all communications with the Tribunal must be copied to the other party, and marked as such.
9. Accordingly, we had no regard to either the submissions of the tenant concerning the works and conduct of the landlord – nor to the 3 ‘valuations’ provided by the landlord (having asked, at the hearing, whether the tenant had been provided with a copy of them and being told that he had not).
10. In the latter case, we note that this was something of an academic exclusion, as they were not valuations in the sense that they were serious, independent opinions of market rental value compiled by qualified valuation surveyors acting as expert witnesses, considering the market conditions as at the proposed date of increase on 17 February 2024 (which even if so would have required the attendance at the hearing of the experts involved). Instead, they were simply opinions of letting agents as to what value they might market the property at - with a view, apparently, to being instructed by the landlord to do so - provided in various dates in September 2024. This sort of evidence carries very little weight, and this is particularly true in circumstances like this where the condition of the property is significantly worse than would be expected in the market.
The Hearing
11. We held a face-to-face hearing in this matter on 1 October 2024. Mr [RESPONDENT] represented himself at that hearing, but the landlord did not attend. We delayed the start of the hearing in case the landlord was running late, and asked our case officer to try and make contact with the landlord by phone, who was unable to. We considered that sufficient notice of the hearing had been provided, and that – given the language of the landlord’s email dated 24 September 2024 in which he sought to provide the ‘valuation’ evidence we decided we would not consider, before adding “I therefore look forward to your response on this matter. Thanks” – the landlord had simply decided not to attend.
Accordingly, we considered that it was in the interests of justice to proceed with the hearing in the landlord’s absence, and we did so.
12. The hearing was a straightforward affair. Mr [NAME] spoke briefly to the background of the dispute, which in truth is of no import to the Tribunal’s very limited role in determining a market rent, before turning to the condition and issues he said he had faced at the property. He had installed flooring in the two bedrooms at the property, which were severely affected by mould (which he blamed for medical issues now experienced by his children), and had had to
carry out a number of repairs himself that the landlord was responsible for.
13. The wider building, Mr [NAME] averred, was “messy”, and the kitchen and bathroom are both old and small. The landlord had provided the white goods, a sofa, curtains/blinds and some other furniture (including beds which the tenant had told them to remove as they said they were damp). The tenant had built the shed in the garden and repaired the fence.
14. In terms of repairs, the landlord – the tenant averred – was responsible for all repairs other than damage caused by the tenant in the usual way.
The Inspection
15. We inspected the property after the hearing, on the same day as it. We were accompanied by the tenant, Mr [APPELLANT], but again the landlord did not attend.
16. The property consists of a small, 2 bedroom flat on the ground floor of a larger period building on [ADDRESS] in Catford. The exterior of the building, and the shared entrance hallway, are shabby decoratively. Internally, the property is similarly shabby decoratively, and is below the standard that would be expected in the market. In addition, the kitchen and the bathroom are both small and the fixtures a little dated. The garden at the property has a shed which the tenant avers he installed.
17. By far the most important observation on our inspection was the significant mould, and apparent related dampness, present in both bedrooms of the property. This mould was not consistent with having been caused by condensation, nor any apparent fault on the part of the tenant. Instead, on inspecting the side alley to the left-hand side of the property (as viewed from the road), we saw that the external wall for the property was covered in unpainted, and in part cracked, render. That wall is the same wall on which we had observed the mould in both the bedrooms. Relatedly, though less significantly, there is a leak in the ceiling of one of the bedrooms and associated damage to one of the light fittings.
The law 18. The way in which the Tribunal is to determine a market rent in this circumstance is set out in Section 14 of the Housing Act 1988 (‘The Act’). That section is too lengthy to quote in entirety in these reasons. In brief, the tribunal is to determine the rent at which the property might reasonably be expected to be let in the open market by a willing landlord under an assured tenancy, subject to disregards in relation to the nature of the tenancy (i.e. it being granted to a “sitting tenant”) and any increase or reduction in the value due to the tenant’s carrying
out improvements which they were not obliged to carry out by the lease or their failure to comply with the terms of the tenancy. Of particular worth in quoting are subsections 2 & 7:
(2) In making a determination under this section, there shall be disregarded— (a) any effect on the rent attributable to the granting of a tenancy to a sitting tenant; (b) any increase in the value of the dwelling-house attributable to a relevant improvement carried out by a person who at the time it was carried out was the tenant, if the improvement— (i) was carried out otherwise than in pursuance of an obligation to his immediate landlord, or (ii) was carried out pursuant to an obligation to his immediate landlord being an obligation which did not relate to the specific improvement concerned but arose by reference to consent given to the carrying out of that improvement; and (c) any reduction in the value of the dwelling-house attributable to a failure by the tenant to comply with any terms of the tenancy.
(7) Where a notice under section 13(2) above has been referred to the appropriate tribunal, then, unless the landlord and the tenant otherwise agree, the rent determined by the appropriate tribunal (subject, in a case where subsection 5 above applies, to the addition of the appropriate amount in respect of rates) shall be the rent under the tenancy with effect from the beginning of the new period specified in the notice or, if it appears to the appropriate tribunal that that would cause undue hardship to the tenant, with effect from such later date (not being later than the date the rent is determined) as the appropriate tribunal may direct.
Valuation
19. In the first instance the Tribunal determined what rent the Landlord could reasonably be expected to obtain for the property in the open market if it were let today in the condition and on the terms that are considered usual for such an open market letting.
20. The 3 ‘valuations’ from local letting agents the landlord sought to provide apart (which as explained above we did not consider), neither party provided us with any evidence of value to consider.
21. We therefore considered the value of the property in line with our own, expert knowledge of general rental levels in the area. We determined that the property might have let for £1,750pcm, on the proposed date of increase 17 February 2024, if it were offered to the market in the condition and on the terms considered usual for such a letting – with the furniture that had been provided by the landlord.
22. This hypothetical rent is adjusted as necessary to allow for the differences between the lease terms and physical condition
considered usual for such a letting and the actual lease terms and physical condition of the property. Any rental benefit derived from Tenant’s improvements is disregarded.
23. The terms of the tenancy are that the landlord is responsible for repairs at the property, which is the usual expectation in the market. Accordingly, no adjustment is needed to account for this.
24. We made a deduction of 20% to account for the severe damp and mould in both of the bedrooms at the property, as well as the leak in one of the bedroom ceilings. Mould like this is a serious matter, which is likely hazardous to health, and it has a dramatic effect on the value of the property.
25. We made a further deduction of 2.5% to reflect both the bathroom and kitchen at the property being slightly dated and smaller than average.
26. We made a further deduction of 2.5% to reflect the tired decorative condition of the property (both internally and externally) and the tenant’s having installed wooden flooring in the bedrooms and a shed in the garden. Section 14(2)(b) of The Act (quoted above) requires, essentially, that tenant’s improvements are to be taken into account in our determination – but it is silent as to simple repairs.
Accordingly, we made no further deduction for the other repairs complained of by the tenant.
27. We therefore arrived at a value of £1,312.50 per calendar month, as shown in the valuation below:
Market Rent Per Month
£1,750
LESS 20% Damp & mould in both bedrooms, and leaking ceiling in one of them. -£350 LESS 2.5% Small and dated bathroom and kitchen -£43.75
LESS 2.5% tired decoration, tenant’s flooring and shed. -£43.75
Total £1,312.50 pcm
Effective Date
28. As set out in Section 14(7) of the Housing Act 1988, the effective date of a Tribunal determination under that section is the rent increase date that was provided in the landlord’s Notice of Increase – unless it appears to the Tribunal that this would cause the tenant undue
hardship. In those circumstances, the Tribunal may adopt a later effective date for its determination, being not later than the date on which the determination is made.
29. The tenant made no submissions concerning hardship, and accordingly we decided that the rental increase should take effect from 17 February 2024 – the date specified in the notice of increase.
Decision 30. Pursuant to the considerations above, the Tribunal determined a rent of £1,312.50 per month in this matter, such rent to take effect from 17 February 2024.
Valuer Chairman: [NAME]: 11 November 2024 ANNEX - RIGHTS OF APPEAL
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the Tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the Regional Office which has been dealing with the case. The application should be made on Form RP PTA available at https://www.gov.uk/government/publications/form-rp-pta-application-for- permission-to-appeal-a-decision-to-the-upper-tribunal-lands-chamber The application for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. Please note that if you are seeking permission to appeal against a decision made by the Tribunal under the Rent
Act 1977, the Housing Act 1988 or the Local Government and Housing Act 1989, this can only be on a point of law. If the Tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
MR22 First-tier Tribunal – Property Chamber File Ref No. LON/00AZ/MNR/2024/0058
Notice of the Tribunal Decision and Register of Rents under Assured Periodic Tenancies (Section 14 Determination)
Housing Act 1988 Section 14
Address of Premises The Tribunal members were 16A [ADDRESS], [POSTCODE]
Mr [RESPONDENT] Mr [RESPONDENT]
Landlord [RESPONDENT] 5 [ADDRESS] , [POSTCODE]
Tenant [NAME]
1. The rent is: £ 1,312.50 Per Month (excluding water rates and council tax but including any amounts in paras 3)
2. The date the decision takes effect is: 17 February 2024
3. The amount included for services is not applicable N/A Per
4. Date assured tenancy commenced 17 June 2016
5. Length of the term or rental period Monthly
6. Allocation of liability for repairs Landlord
7. Furniture provided by landlord or superior landlord Furnished flat, including white goods, sofa, beds & curtains.
8. Description of premises Small 2 bedroom flat on the ground floor of a larger period building
[NAME] of Decision 1 October 2024
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reduced Market Rent for Poorly Maintained Pr…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reduces Market Rent Due to Poor Property Condition
- First-tier Tribunal (Property Chamber) Tenant Secures Lower Rent After Proving Property Disrepair
- First-tier Tribunal (Property Chamber) Tenant Wins Reduced Rent Due to Poor Property Condition
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reduces Rent Due to Property's Poor Condition
- First-tier Tribunal (Property Chamber) Tenant Wins Reduced Rent Due to Property Condition
- First-tier Tribunal (Property Chamber) Tribunal Reduces Rent for Poorly Maintained Property
- First-tier Tribunal (Property Chamber) Tenant Wins Reduced Rent Due to Damp and Mould Issues
- First-tier Tribunal (Property Chamber) Rent Adjustment Due to Property Disrepair - First-tier Tribunal Decision
- First-tier Tribunal (Property Chamber) Tribunal Sets Fair Rent for Regulated Tenancy
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Market Rent at £3000 per Month
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The property's severe dampness and mould in both bedrooms, along with a leaking ceiling, significantly reduced its value.
- The bathroom and kitchen being slightly dated and smaller than average justified a rent reduction.
- The tired decorative condition of the property, both inside and out, and tenant improvements like flooring and a shed, led to a rent decrease.
- The Tribunal used its own expert knowledge to determine the market rent, as neither party provided sufficient evidence of value.
- The landlord is responsible for repairs, which is the usual expectation and did not require a rent adjustment.
❌ Tends to be rejected
- The landlord's submitted "valuations" from letting agents were not considered because they were not independent expert opinions.
- The tenant's submissions about the landlord's works and conduct were not considered because they were submitted late and not copied to the landlord.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal reduced the proposed rent increase from £1,750 to £1,312.50 per month.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided based on the poor condition of the property, specifically the significant mould and dampness.
Which laws or rules were applied?
The Housing Act 1988, specifically section 14, was applied.
What was the argument that mattered most?
The argument that mattered most was the condition of the property, which was significantly worse than expected in the market.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be entitled to a reduced rent if the property's condition is significantly worse than expected in the market.
What evidence or documents mattered?
Evidence of the property's condition, including the presence of mould and dampness, was crucial.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases like this.
