Tribunal Allows Urgent Lift Works Without Leaseholder Consultation
📌 In brief
The First-tier Tribunal allowed the replacement of a lift drive unit without consulting the leaseholders because the leaseholders did not respond to the a person and the work was urgent.
⚖️ Legal holding
It is reasonable to dispense with the statutory consultation requirements for urgent works where the leaseholders have not engaged with the process.
📖 What the law says
The appropriate tribunal can decide to waive some or all consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. The term 'qualifying works' refers to work done on buildings or other premises, and 'qualifying long term agreement' refers to agreements lasting over twelve months between landlords or superior landlords and tenants. The 'consultation requirements' refer to rules set by the Secretary of State that require landlords to consult tenants or recognized tenants' associations before undertaking certain works or agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation for the replacement of the drive unit for the passenger lift without consulting the leaseholders.
📜 Headnote Official document
The tribunal granted dispensation under section 20ZA of the Landlord and Tenant Act 1985 for the replacement of the drive unit for the passenger lift at a multi-story building. The leaseholders were unrepresented and did not engage with the process, leading the tribunal to conclude that it was reasonable to dispense with the statutory consultation requirements.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BK/LDC/2020/0012 Property : 22-25 [ADDRESS] [POSTCODE] Applicant : [redacted] : [RESPONDENT] Respondent : [redacted] : Unrepresented Type of [NAME] : To dispense with the requirement to consult lessees about major works Tribunal Members : [NAME]- Valuer Chair Date and venue of Paper Determination : 25 [ADDRESS] [POSTCODE] Date of Decision : 25 February 2020
DECISION
Decisions of the tribunal
(1) The tribunal grants dispensation under section 20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) in respect of proposed replacement of the drive unit for the passenger lift (“the Qualifying Works”) at 22-25 [ADDRESS] [POSTCODE] (“the Building”). No terms are imposed on the grant of dispensation. The [NAME]
1. The tribunal received an [NAME] from [COMPANY] for dispensation under section 20ZA of the 1985 Act on 08 January 2020.
2. Directions were issued on 14 January 2020. These provided that the case be allocated to the paper track, to be determined upon the basis of written representations. None of the parties has objected to this allocation or requested an oral hearing. The paper determination took place on 25 February 2020.
3. The relevant legal provisions are set out in the Appendix to this decision. The background 4. The property is described as being a five storey building with commercial premises on the basement, ground and first floors, and seven converted flats on the upper floors. The Applicant is the freeholder named in the leases and the Respondents are the leaseholders of the seven flats.
5. The Applicant seeks dispensation in respect of the replacement of the drive unit to the lift. The [NAME] was stated to be urgent as the lift is currently not operational due to the replacement drive required.
6. A Notice of Intention for the works has been served on all the leaseholders on 3 January 2020. Included with the papers was a copy of a quotation from [NAME] dated 24 December 2019. The quotation was for a sum of £1,980.00 excluding VAT. [COMPANY] are seeking alternative quotations from other lift companies. 7. [NAME] invited any Respondent/leaseholder who opposed the [NAME] to submit a response form to the Tribunal and to make any statement of response to the applicant/freeholder by 28 January 2020. There were no representations received from any of the respondents.
8. The tribunal has determined the [NAME] based upon the Applicant’s statement of case and bundle, the information set out in the original [NAME] form and the completed response forms. The tribunal’s decision
9. The tribunal grants the [NAME] for dispensation under section 20ZA of the 1985 Act, in respect of the Qualifying Works (as detailed in the IBRL quotation dated 26 September 2013). No terms are imposed on this grant of dispensation. Reasons for the tribunal’s decision 10. The Qualifying Works are urgent, given the lift is not operational. Embarking upon a full consultation exercise is likely to take 3 months or longer and this would delay the Qualifying Works until later this year.
11. As mentioned above, there has been no engagement from the Respondents. In the circumstances the Tribunal grants an [NAME] for the dispensation from the statutory consultation in respect of the subject works considering it reasonable to do so. For clarity the works are for the replacement lift drive unit.
12. The Tribunal has taken account the decision in [COMPANY] v Benson and others [ 2013] UKSC 14 13. Having regard to the particular facts of this case it is reasonable to dispense with the consultation requirements for the Qualifying Works. However nothing in this decision prevents the leaseholders from seeking a determination of their liability to contribute to the cost of roof repairs, pursuant to section 27A of the 1985 Act.
Name:
[NAME]: 25 February 2020
Appendix of relevant legislation
Landlord and Tenant Act 1985 (as amended)
Section 18 (1) In the following provisions of this Act "service charge" means an amount payable by a tenant of a dwelling as part of or in addition to the rent - (a) which is payable, directly or indirectly, for services, repairs, maintenance, improvements or insurance or the landlord's costs of management, and (b) the whole or part of which varies or may vary according to the relevant costs. (2) The relevant costs are the costs or estimated costs incurred or to be incurred by or on behalf of the landlord, or a superior landlord, in connection with the matters for which the service charge is payable. (3) For this purpose - (a) "costs" includes overheads, and (b) costs are relevant costs in relation to a service charge whether they are incurred, or to be incurred, in the period for which the service charge is payable or in an earlier or later period. Section 19 (1) Relevant costs shall be taken into account in determining the amount of a service charge payable for a period - (a) only to the extent that they are reasonably incurred, and (b) where they are incurred on the provisions of services or the carrying out of works, only if the services or works are of a reasonable standard; and the amount payable shall be limited accordingly. (2) Where a service charge is payable before the relevant costs are incurred, no greater amount than is reasonable is so payable, and after the relevant costs have been incurred any necessary adjustment shall be made by repayment, reduction or subsequent charges or otherwise. Section 27A (1) An [NAME] may be made to the appropriate tribunal for a determination whether a service charge is payable and, if it is, as to - (a) the person by whom it is payable, (b) the person to whom it is payable, (c) the amount which is payable, (d) the date at or by which it is payable, and (e) the manner in which it is payable. (2) Subsection (1) applies whether or not any payment has been made. (3) An [NAME] may also be made to the appropriate tribunal for a determination whether, if costs were incurred for services, repairs, maintenance, improvements, insurance or management of any specified
description, a service charge would be payable for the costs and, if it would, as to - (a) the person by whom it would be payable, (b) the person to whom it would be payable, (c) the amount which would be payable, (d) the date at or by which it would be payable, and (e) the manner in which it would be payable. (4) No [NAME] under subsection (1) or (3) may be made in respect of a matter which - (a) has been agreed or admitted by the tenant, (b) has been, or is to be, referred to arbitration pursuant to a post- dispute arbitration agreement to which the tenant is a party, (c) has been the subject of determination by a court, or (d) has been the subject of determination by an arbitral tribunal pursuant to a post-dispute arbitration agreement. (5) But the tenant is not to be taken to have agreed or admitted any matter by reason only of having made any payment. Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and
(b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in accordance with, the regulations is limited to the amount so prescribed or determined.] Section 20B (1) If any of the relevant costs taken into account in determining the amount of any service charge were incurred more than 18 months before a demand for payment of the service charge is served on the tenant, then (subject to subsection (2)), the tenant shall not be liable to pay so much of the service charge as reflects the costs so incurred. (2) Subsection (1) shall not apply if, within the period of 18 months beginning with the date when the relevant costs in question were incurred, the tenant was notified in writing that those costs had been incurred and that he would subsequently be required under the terms of his lease to contribute to them by the payment of a service charge. Section 20C (1) A tenant may make an [NAME] for an order that all or any of the costs incurred, or to be incurred, by the landlord in connection with proceedings before a court, residential property tribunal or the Upper Tribunal, or in connection with arbitration proceedings, are not to be regarded as relevant costs to be taken into account in determining the amount of any service charge payable by the tenant or any other person or persons specified in the [NAME]. (2) The [NAME] shall be made— (a) in the case of court proceedings, to the court before which the proceedings are taking place or, if the [NAME] is made after the proceedings are concluded, to a county court; (aa) in the case of proceedings before a residential property tribunal, to that tribunal; (b) in the case of proceedings before a residential property tribunal, to the tribunal before which the proceedings are taking place or, if the [NAME] is made after the proceedings are concluded, to any residential property tribunal;
(c) in the case of proceedings before the Upper Tribunal, to the tribunal; (d) in the case of arbitration proceedings, to the arbitral tribunal or, if the [NAME] is made after the proceedings are concluded, to a county court. (3) The court or tribunal to which the [NAME] is made may make such order on the [NAME] as it considers just and equitable in the circumstances. Section 20ZA (1) Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all of any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Works Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonable Service Charges for Tenant
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Waiver for Boiler Repairs Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Reasonable Service Charges for Leaseholders
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reduces Excessive Management Fees
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges for Repairs Reasonable
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Works and Past Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal rules on service charges and administration fees
- First-tier Tribunal (Property Chamber) First-tier Tribunal Evaluates Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) Tenant Challenges Service Charges and Management Fees
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Works are considered urgent and essential, allowing bypass of consultation requirements.
- Leaseholders have shown no engagement or opposition to the proposed works.
- Statutory consultation requirements are waived when there is no prejudice to leaseholders.
- Service charges are deemed reasonable if reflecting actual costs and standards.
- Tenants can challenge service charges under lease terms, leading to adjustments.
❌ Tends to be rejected
- The tribunal lacks jurisdiction to assess the reasonableness of estate charges on freeholders.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal allowed the replacement of the lift drive unit without consulting the leaseholders.
Who was involved?
The freeholder applied for dispensation, and the leaseholders were unrepresented.
How did the court decide, and why?
The court decided to grant dispensation because the leaseholders did not engage with the process and the work was urgent.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.
What was the argument that mattered most?
The argument that the leaseholders did not engage with the process and the work was urgent was crucial.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to get dispensation if the leaseholders do not engage and the work is urgent.
What evidence or documents mattered?
Evidence included the lack of responses from the leaseholders and the urgency of the lift repair.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving property and leaseholder rights.
