Tribunal Grants Dispensation for Urgent Repairs Without Consultation
📌 In brief
The First-tier Tribunal allowed a landlord to proceed with urgent repairs to a property's lintels without consulting the leaseholders. The decision was made because the repairs were urgent and there was no evidence that the leaseholders would suffer any harm.
⚖️ Legal holding
It is reasonable to dispense with consultation requirements for urgent repairs where no prejudice will be suffered by leaseholders.
📖 What the law says
The First-tier Tribunal can grant permission to skip consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State that landlords must follow when proposing works or agreements to tenants.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements for urgent repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for urgent repairs to a property's lintels. The decision was based on the lack of prejudice to leaseholders and the cost-effectiveness of the additional works.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : MAN/00BY/LDC/2024/0606
Property : [ADDRESS] [POSTCODE]
Applicants : [redacted]
Respondents : [redacted] Landlord & Tenant Act 1985 – Section 20ZA – Dispensation of Consultation Requirements
Tribunal Members : Judge J Stringer Tribunal Member [NAME], MRICS
Date of Decision : 1st July 2025
DECISION
1. The requirement to consult with the respondents in accordance with section 20 of the Landlord and Tenant Act 1985 is dispensed with, pursuant to section 20ZA Landlord and Tenant Act 1985, in respect of the works identified in the document Estimate of Costs – Lintel Replacement Works dated 8th October 2024 – lintel replacement, left side of building, second floor.
REASONS
Preliminary Matters 1. This application is made by [RESPONDENT], Management Company for the Landlord of the Property, Liverpool City
Council, for dispensation from the consultation requirements imposed by Section 20 of the Landlord and Tenant Act 1985 (‘the Act’).
2. The only issue for the Tribunal to consider is whether or not it is reasonable to dispense with the consultation requirements.
3. The Applicant in the application notice agreed to the appeal being considered on the papers without an oral hearing. There has been no response to the application from the Respondents. Having reviewed the written evidence and noted the Applicant’s consent, and the absence of any objection from the Respondents, the Tribunal concluded pursuant to Rule 31 of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 that it is able to decide the matter without a hearing.
4. In accordance with the ‘Practice Direction from the Senior President of Tribunals: Reasons for decisions’, this decision refers only to the main issues and evidence in dispute, and how those issues essential to the Tribunal’s conclusions have been resolved. Background to the application 5. [RESPONDENT] have applied pursuant to section 20ZA of the Landlord and Tenant Act 1985 (LTA 1985), and by way of an application notice dated 21st October 2024, for dispensation of consultation requirements provided for by section 20 LTA 1985. The application is in respect of consultation (and service charge obligations) relating to residential long leases concerning [ADDRESS] [POSTCODE].
6. The Respondents to the application are set in Schedule 2 to this decision.
7. A sample lease has been submitted (the lease for [ADDRESS] [POSTCODE]) that sets out the parties’ respective obligations in respect of repairs and service charge liabilities.
8. The Applicant seeks dispensation on the following basis – “The Applicant seeks dispensation on the basis that works which were fully consulted on have commenced and additional repair needs have since been identified. For reasons of cost- effectiveness the Applicant wishes to instruct these additional works to be undertaken alongside the current works... One set of bay lintels have already been replaced as part of the previously consulted on qualifying works, and there is scaffolding in place for this purpose. These works were instructed on 25th July 2024. It has now been discovered that a further set of bay lintels need replacing… Consultation was carried out in respect of extensive roof repairs and remediations including chemical washing of roof coverings, repairs to the coping stones, cleaning out of guttering and pipes, repairs to the pipes, re-instating of the guttering and the removal of damaged lintels and the installation of replacement lintels. Relevant notices were sent to service charge payers and copies of these can be produced on request… Scaffolding has already been installed in order to carry out the works referred to above. It has now been identified that further lintel repair works need to be undertaken within the next
12 months. It would not be cost-effective to carry out a further s20 process in respect of these additional works bearing in mind the works have already been [NAME]-tested as part of the initial consultation. Further, there would potentially be a need to re- install scaffolding. The surveyor estimates that the cost saving in having the current contractor carry out the additional works to be in the region of £5,150”. Issues 9. The following issues were identified for determination by the Tribunal: a. Should the Tribunal permit the statutory consultation requirements under section 20 LTA 1985 in relation to works to be dispensed with in accordance with section 20ZA LTA 1985? The Law 10. Extracts from sections 20 and 20ZA of the Act are reproduced in Schedule 1, below. Section 20ZA subsection (1) provides that the tribunal may make a determination to dispense with consultation requirements “if satisfied that it is reasonable to dispense with the requirements”.
11. The Tribunal has had regard to the guidance on dispensation given by the Supreme Court in [COMPANY] v [NAME] and Others [2013] UKSC 14 (‘Daejan’), in particular, that in deciding pursuant to section 20ZA whether it is reasonable to dispense with consultation requirements, a Tribunal should consider whether any relevant prejudice would be suffered by the leaseholders.
12. The Tribunal note that whilst the legal burden of proof rests throughout on the landlord, the factual burden of identifying some relevant prejudice that they would or might have suffered rested on the tenants, and that a Tribunal is permitted, subject to evidence, to grant dispensation on terms, including compensating leaseholders for any prejudice suffered by requiring a landlord to reduce the amount claimed as service charge, and including an order for costs. Evidence 13. The material/evidence submitted by the Applicant is [COMPANY] to: a. The application for dispensation dated 21st October 2024; b. Statement of [NAME] of [COMPANY] ([COMPANY]) dated 16th April 2025; c. Correspondence from [COMPANY] to the Respondents dated 4th November 2024; d. Email correspondence between [NAME] (the surveyor) and [COMPANY] regarding the works, October 2024; e. Estimate of Costs – Lintel Replacement Works dated 8th October 2024.
14. The Tribunal has carefully considered all the available written evidence.
Relevant Evidence and the Tribunal’s Conclusions on the Issues
15. None of the Respondents has submitted a response to the application, there is no evidence to indicate that any Respondent objects to the application, nor is there any evidence before the Tribunal that indicates that any Respondent consider themselves to be prejudiced in any way by the absence of a section 20 consultation exercise.
16. The Applicant’s evidence is that additional works to those already consulted on were, subsequent to those works commencing, required to further lintels of the property. The specific works are identified in the invoice referred to above, and, on the basis the works were undertaken as part of the package of works subject to the consultation were estimated to cost£6,250.00, exclusive of VAT; this is in contrast to the estimated cost of undertaking the further works as a separate package of £11,400.00, exclusive of VAT, a cost differential of £5150.00, which appears to be on the basis of cost savings principally relating to scaffolding costs and professional fees.
17. The application states that the works are “qualifying works” (within the meaning of sections 20 and 20ZA LTA) and that the works have “started/been carried out” (it is apparent from the application that the works have been carried out).
18. On the basis of the (somewhat [COMPANY]) evidence by way of the application and invoice, and in the absence of any response from the Respondents objecting to the application, the Tribunal is satisfied that the Applicant’s proposed repairs were urgent works in relation to potentially serious repair issues.
19. The Tribunal finds that there is no relevant prejudice to any of the Respondents as a consequence of the Applicant proceeding with the works without first carrying out the section 20 consultation.
20. The Respondents have made no representation as to any condition the Tribunal might impose in granting dispensation, and there is no evidence of any cost being incurred by the Respondents that should appropriately be met by the Applicant.
21. In these circumstances, the tribunal considers it reasonable to dispense with consultation requirements unconditionally.
22. Accordingly, the tribunal makes a determination, under section 20ZA of the Act, to dispense with the requirement to consult with the Respondents under section 20 in relation to the Works, as detailed in the invoice dated 16th April 2024.
23. The Tribunal makes no findings, and expresses no view, as to whether any costs associated with the works for which dispensation has been granted are reasonable in amount, whether the works were necessary or of a reasonable standard, or whether the costs intended to be recovered by way of service charge
are contractually payable under the tenancy agreements or are within the meaning of ‘relevant costs reasonably incurred’ in sections 19 and 27A of the Act. No such applications are currently before this Tribunal and the Tribunal’s decision does not include or imply any determination of such matters.
J Stringer Tribunal Judge
1st July 2025
Schedule 1
Extracts from legislation
Landlord and Tenant Act 1985 Section 20
(Subsections (1) and (2):)
(1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are [COMPANY] in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either - (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) a tribunal.
(2) In this section 'relevant contribution', in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works under the agreement.
Section 20ZA
(Subsection (1))
(1) Where an application is made to a tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
Schedule 2 Schedule of Leaseholders - [ADDRESS] [POSTCODE] [NAME] 1, 27-37 [ADDRESS] [POSTCODE] [NAME] 2, 27-37 [ADDRESS] [POSTCODE] [NAME] 3 – correspondence address: 43 [ADDRESS] [POSTCODE] [NAME] 4, 27-37 [ADDRESS] [POSTCODE] [NAME] & [NAME] 5, 27-37 [ADDRESS] [POSTCODE] [NAME] & [NAME] 6 – correspondence address: 8 [ADDRESS] [POSTCODE] [NAME] 7 & Flat 11 – correspondence address: 17 [ADDRESS] [POSTCODE] [NAME] [NAME] 8, 27-37 [ADDRESS] [POSTCODE] [NAME] 9, 27-37 [ADDRESS] [POSTCODE] [NAME] 10, 27-37 [ADDRESS] [POSTCODE] [NAME] 12 – correspondence address: 5 [ADDRESS] [POSTCODE] [NAME] [NAME] 13, 27-37 [ADDRESS] [POSTCODE]
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation Without Full Co…
- First-tier Tribunal (Property Chamber) Landlord Allowed to Skip Consultation for Energy Contracts Until 2028
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Approves Urgent Fire Safety Works Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Enfranchisement Price at £175,800
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) Tribunal Permits Urgent Repairs Without Prior Consultation
- First-tier Tribunal (Property Chamber) Landlord Allowed to Proceed with Urgent Repairs Without Consulting Tenants
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Freehold Prices Under Leasehold Reform Act
- First-tier Tribunal (Property Chamber) First-tier Tribunal Finds Breaches in Lease Covenants
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent and necessary.
- There is no prejudice to the leaseholders.
- The landlord seeks dispensation from statutory consultation requirements.
- The potential benefits to tenants and leaseholders outweigh the need for consultation.
- The works are urgent and necessary to prevent structural damage.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal granted dispensation from consultation requirements for urgent repairs to a property's lintels.
Who was involved?
The landlord applied for dispensation, and the leaseholders were the respondents.
How did the court decide, and why?
The court decided to grant dispensation because the repairs were urgent and there was no evidence that the leaseholders would suffer any harm.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically sections 20 and 20ZA, were applied.
What was the argument that mattered most?
The argument that mattered most was that the repairs were urgent and that there was no evidence that the leaseholders would suffer any harm.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation from consultation requirements if the repairs are urgent and there is no evidence that the leaseholders would suffer any harm.
What evidence or documents mattered?
The evidence included an estimate of costs for the repairs and a statement of case from the landlord's representative.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal disputes.
