Tribunal Grants Dispensation From Consultation Requirements for Major Works
📌 In brief
The Tribunal allowed a landlord to bypass the usual consultation process for major works due to practical difficulties, ensuring the work could be completed promptly.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if it is reasonable to do so, considering the practical difficulties involved.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for major works due to practical difficulties.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for major works due to practical difficulties, balancing the need for timely completion against the importance of obtaining competitive quotes.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/21UG/LDC/2021/0028
Property
:
[APPELLANT], [ADDRESS], Bexhill On Sea, East Sussex, TN40 1 PQ
Applicant: [redacted]
:
[APPELLANT]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member(s)
:
[NAME] of Decision
:
30 April 2021
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to replace the corroded steel columns.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant is to send a copy of this decision to each of the Lessees contributing to the service charge.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explains that they “undertook a project which included repointing, concrete repairs and cavity tray replacements to the south elevation of the building, which started in 2020. During the course of the project, the steel columns have been exposed and have been found to be corroded beyond reasonable repair, and as such the [NAME] overseeing the project has consulted with a structural engineer and advises that the steel columns must be replaced.” “Primarily the main reason why we seek dispensation is because to carry out full statutory consultation will make it very unlikely that structural work can be undertaken this year. Whilst opening up has already been done, we would like to proceed in replacing the columns at the earliest possible opportunity, whilst we are approaching the warmer weather. As there is already a contractor appointed to work on the building who has assisted with opening up investigations, it may be impracticle (sic) at this stage to involve additional contractors for the sole purpose of handling the structural (sic) work. Until the structural work is completed, the existing contractor is unable to complete the work already instructed for this side of the building.”
3. The Tribunal made Directions on 16 March 2021 indicating that it considered that the application was suitable to be determined on the papers without a hearing in accordance with Rule 31 of the Tribunal Procedure Rules 2013 unless a party objected.
4. The Tribunal required the Applicant to send to the Respondents its Directions together with a copy of the Application and a form to indicate whether they agreed with or objected to the application and if they objected to send their reasons to the Applicant.
5. It was indicated that if the application was agreed to or no response was received the lessees would be removed as Respondents. Ms [NAME] of No 22 sent an objection to the Tribunal and therefore remains as a Respondent. The remaining lessees are removed as referred to above.
6. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
7. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were given that the application remained unchallenged.
3 8. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
9. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements:
Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
10. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led
4 the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
11. Ms [RESPONDENT] stated “The [NAME] has stated that there is no suggestion that the deterioration of steel columns should create concerns for residents in the short term. Therefore, I feel this does allow time for the full consultation and to obtain other quotations. I fully understand that the works need to be carried out as soon as possible but I do not want to be in a position where I incur unnecessary and avoidable extra cost regarding this substantial project”
12. In reply the Applicant explained “We have suggested using the same contractor already appointed to carry out work on the building, for two reasons. The first is that we feel, at this stage in the works, that it would be impractical to ask new contractors to attend to quote for works, where another contractor is already working on the building carrying out works to the same area. The second reason is that the time it would take to carry out the full Section 20 Consultation process, may mean that we cannot carry out the works this year, and as such, the building will be exposed for another winter which is not ideal.” “Much of the additional work (replacing the steel beams) will be done by another third party specialist contractor, not [NAME], however the intention is that [NAME] will pick up on any work associated with this extra work. The difficulty in consulting at this stage is that any additional associated work would ideally need to be tied into the existing specification, for which there is an outstanding contract with [NAME].”
Determination
13. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
5
14. Ms [NAME] has the valid concern that competitive quotations are not being obtained which may increase the cost. Balanced against this however is the practical difficulty of delaying work already in progress whilst quotations are sought.
15. Given the likely delays to an ongoing project I am not satisfied that the potential benefit of obtaining quotations outweighs the real risk of delays to the ongoing project.
16. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to replace the corroded steel columns.
17. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
18. The Applicant is to send a copy of this decision to each of the Lessees contributing to the service charge.
D [NAME] [NAME] 30 April 2021
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements Due to Urgency
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Repair Works Without Consulting Tenants
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Alarm Installation Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Safety Works Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord faced practical difficulties that made consultation unreasonable.
- The landlord needed to undertake urgent works to prevent further damage.
- The landlord required urgent actions to ensure safety.
- The landlord had to act urgently due to competitive quotations already obtained.
- The landlord's works were necessary for safety reasons without causing tenant prejudice.
❌ Tends to be rejected
- (No factors extracted that went against the claimant based on the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for major works due to practical difficulties.
Who was involved?
The landlord requested dispensation from consultation requirements for major works, while the lessee objected.
How did the court decide, and why?
The court decided to grant dispensation, weighing the practical difficulties of completing the works against the importance of obtaining competitive quotes.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.
What was the argument that mattered most?
The argument that mattered most was the practical difficulty of completing the works without delay.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if they can demonstrate practical difficulties in completing major works.
What evidence or documents mattered?
The evidence included the practical difficulties of completing the works and the importance of obtaining competitive quotes.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for a case like this.
