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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Dispensation from S.20 Consultation Requirements

Case No.

📌 In brief

The First-tier Tribunal (Property Chamber) allowed a landlord to bypass certain consultation requirements with a person due to urgent roof repairs. The decision allows a shorter response time of 7 days for a person.

⚖️ Legal holding

A landlord may be granted dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 if it is reasonable to do so.

Topics

tenancyconsultation requirementsdispensation

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant an exemption from the consultation requirements set out in Section 20 of the Landlord and Tenant Act 1985 if it finds it reasonable to do so. The consultation requirements refer to the obligations placed on landlords to consult tenants regarding certain works or long-term agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985, allowing a reduced response time of 7 days for a person.

📜 Headnote Official document

The First-tier Tribunal (Property Chamber) granted dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985, allowing a reduced response time of 7 days for lessees due to urgent roof repairs. Judge Mr D Banfield FRICS.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/ 21UC/LDC/2020/0007

Property

:

[ADDRESS] [POSTCODE]

Applicant: [redacted]

[RESPONDENT]

:

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works

Tribunal Member

:

[NAME] of Decision

:

27 February 2020

DECISION

The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the provision of scaffolding and subsequent repairs to the roof reducing the time for [NAME] to respond to each stage of consultation to 7 days.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.

2. The Applicant explains that a section of the roof was found to be leaking and appears to require extensive repairs. The Applicant states that it was necessary to install urgently a fully enclosed weather tight scaffold construction covering almost half the roof of the building. In the meantime, the Applicant is intending to carry out the necessary consultation in respect of the repairs but with abridged timescales later confirmed as 7 days for each stage.

3. The Tribunal made Directions on 23 January 2020 indicating that the application would be determined on the papers in accordance with Rule 31 of the Tribunal Procedure Rules 2013 unless a party objected. Attached to the directions was a form for the Respondents to indicate whether they agreed with or objected to the application.

4. The Applicants were required to send a copy of the application and the directions to each lessee by 31 January 2020 and confirm to the Tribunal that this had been done..

5. It was further indicated that if the application was agreed to or no response was received the [NAME] would be removed as Respondents.

6. Replies in respect of 11 flats were received all agreeing to the application. In accordance with the above they, together with those [NAME] who did not respond have been removed as Respondents.

7. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.

The Law

8. The relevant section of the Act reads as follows:

20ZA Consultation requirements: (1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following

3 a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non- compliance has in that sense caused prejudice to the tenant. h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

10. A Notice of Intention was served on [NAME] on 12 December 2019. The Notice gave full details of the work proposed including photographs of the damaged areas. Quotations from two scaffolders were appended and it was also said that an application for dispensation under Section 20ZA was to be sought.

11. On 22 January 2020 the Applicant sent a further communication to the [NAME] indicating that following closer inspection enabled by the scaffolding it was apparent that the whole of the roof appeared to require the slates to be replaced and that estimates had been requested from a number of roofing contractors.

12. [NAME] were invited to submit their observations and nominations of contractors within 7 days.

4 13. A number of [NAME] responded and contractors were nominated. No lessee objected to the proposals. Determination

14. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with the requirements.

15. It is clear that such repairs should be carried out as quickly as possible and that it was unreasonable to incur the delay by carrying out a full S.20 consultation.

16. The [NAME] have had the opportunity to nominate contractors and competitive quotations are awaited.

17. No Lessee has objected to the application and no evidence of prejudice as considered in the [NAME] case referred to above has been identified.

18. The Applicant wishes to reduce the time period for [NAME]’ responses to any further notices to 7 days which, in view of the lack of any objections appears reasonable.

19. In view of the above the Tribunal grants dispensation from the time limits imposed by the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the provision of scaffolding and subsequent repairs to the roof reducing the time for [NAME] to respond to each stage of consultation to 7 days.

20. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

D [NAME] 27 February 2020

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not

5 complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The repairs needed to be carried out urgently due to leaking and extensive damage.
  • No lessee objected to the proposals, indicating lack of prejudice.
  • Competitive quotations are awaited after nominations from tenants, showing engagement.

❌ Tends to be rejected

  • The financial consequence to the landlord of not granting a dispensation is not considered relevant.
  • The nature of the landlord is not taken into account in determining reasonableness.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985, allowing a reduced response time of 7 days for lessees.

Who was involved?

The landlord and the lessees were involved.

How did the court decide, and why?

The court decided to grant dispensation because it was deemed reasonable to do so due to urgent roof repairs.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.

What was the argument that mattered most?

The argument that mattered most was that the repairs were urgent and required a reduced response time for lessees.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation from consultation requirements if they can show that the circumstances are urgent.

What evidence or documents mattered?

Photographs of the damaged areas and quotations from scaffolders were provided as evidence.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.