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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation from Consultation Requirements

Case No.

📌 In brief

The First-tier Tribunal granted a landlord's request to bypass the usual consultation process with tenants before carrying out major works. This allows the landlord to replace gutters and soffits without needing to consult each tenant, as long as it is reasonable and does not harm the tenants' interests.

⚖️ Legal holding

A landlord may obtain a dispensation from the consultation requirements if it is reasonable to do so, considering the lack of prejudice to tenants.

Topics

tenancyconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant a request to skip consultation requirements for certain works or long-term agreements if it finds it reasonable to do so, considering the lack of harm to tenants.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from the consultation requirements for major works under Section 20ZA of the Landlord and Tenant Act 1985.

📜 Headnote Official document

The First-tier Tribunal granted dispensation to the landlord from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985, allowing for the replacement of gutters and soffits without further tenant consultation. The decision was based on the lack of prejudice to tenants.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference : CHI/21UH/LDC/2023/0100

Property

:

[ADDRESS] [POSTCODE] Applicant

: [redacted]

: [COUNSEL] Respondent

: [redacted] :

Type of Application

:

To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985 Tribunal Member : [NAME], Regional Surveyor Date of Decision

: 16 October 2023

DECISION

The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the replacement of gutters and soffits.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

The Applicant must send copies of this determination to the [NAME].

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.

2. The Applicant explains that the section 20 consultation process was followed in respect of certain works carried out to the roof of the property during which additional works to replace guttering and soffit boards were identified and the opportunity was taken to carry out those additional works. The Applicant seeks dispensation from the consultation requirements in respect of those additional works.

3. The Tribunal made Directions on 22 August 2023 and required the Applicant to send them to the parties setting out a timetable for the disposal together with a form for the [NAME] to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. If the Leaseholders agreed with the application or failed to return the form they would be removed as a Respondent although they would remain bound by the Tribunal’s Decision.

4. No replies were received by the Tribunal and the Applicant confirmed that none had been received by them. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.

5. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.

The Law

6. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

7. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the

3 real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.

b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.

d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).

f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.

g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.

h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.

i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

8. The Applicant’s case is set out in paragraph 2 above.

Determination

9. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power

4 may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.

10. The carrying out of these additional works whilst works to the roof were being undertaken was a sensible decision and likely to be less expensive than if carried out after a separate consultation process had been gone through. No objections have been received from the [NAME] and in these circumstances I am prepared to grant dispensation.

11. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the replacement of gutters and soffits.

12. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

13. The Applicant must send copies of this determination to the [NAME].

[NAME] [NAME] 16 October 2023

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The Tribunal granted dispensation because carrying out the additional works with the roof works was a sensible decision.
  • The additional works were likely to be less expensive if done at the same time as the roof works.
  • No objections were received from the leaseholders regarding the application for dispensation.
  • The leaseholders did not return the form indicating opposition or requesting an oral hearing.
  • The application remained unchallenged, allowing the determination to proceed without an oral hearing.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The First-tier Tribunal granted dispensation from consultation requirements for major works.

Who was involved?

A landlord applied to bypass tenant consultation for major works, and the tenants were not involved in the process.

How did the court decide, and why?

The court decided that it was reasonable to grant dispensation as no prejudice would come to the tenants.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The lack of prejudice to tenants from bypassing consultation was key.

Was the decision for or against the person who brought the case?

It was in favour of the landlord.

What does this mean for someone in a similar situation?

Someone can apply for dispensation if they believe it is reasonable and will not harm tenants' interests.

What evidence or documents mattered?

The application by the landlord and lack of objections from tenants were key.

Can a decision like this be appealed?

Yes, but permission must be sought within 28 days.

Is it worth getting a solicitor for a case like this?

It is advisable to seek legal advice for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.