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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Dispensation for Urgent Roof Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass certain consultation requirements when making urgent roof repairs to avoid further damage to the property. This decision applies Section 20ZA of the Landlord and Tenant Act 1985.

⚖️ Legal holding

A landlord may obtain a dispensation from consultation requirements if it is reasonable to do so, especially in cases involving urgent repairs that would otherwise cause further damage.

Topics

landlord and tenantconsultation requirementsurgent repairs

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

Under this section, a landlord can apply to a tribunal for permission to skip certain consultation requirements related to building works or long-term agreements if the tribunal finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent roof repairs under Section 20ZA of the Landlord and Tenant Act 1985.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for urgent roof repairs at a converted residential property. The decision was based on the urgency of the repairs to prevent further damage.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference : CHI/43UC/LDC/2023/0108

Property

:

The [APPELLANT], 10 [ADDRESS], [POSTCODE] Applicant: [redacted]

: [APPELLANT]

Respondent

: [redacted] :

Type of Application

:

To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985 Tribunal member : [NAME], Regional Surveyor Date of Directions

: 17 October 2023

DIRECTIONS

The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the re- securing of several loose ridge tiles and re-lining a valley.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

The Applicant must send copies of this determination to the lessees

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 13 September 2023.

2. The property is described as:

“A converted three storey residential property consisting of 11 flats.”

3.

The Applicant explains that:

“Urgent repairs were required to the roof at The [APPELLANT] following a leak into one of the top floor flats. A roofer attended site and advised significant repairs would be required to repair the issue, where temporary repairs were not possible. The works were described as urgent and needed to be completed swiftly to avoid further damage to the property.

[NAME] are due to be advised the emrgency (sic) roof works have been completed. Further information is due to be issued to the [NAME] to advise of the costs incurred and that this process has been started.

Due to heavy rainfall water was coming into one of the top floor flats at The [APPELLANT]. [NAME] attended site and advised significant repairs would be required to stop the leak, including re-securing several loose ridge tiles and re-lining a valley. We were notifed (sic) of the completion of these works on Thursday 31st August.”

4. The Tribunal made Directions on 22 September 2023 and required the Applicant to send them to the parties setting out a timetable for the disposal together with a form for the lessees to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. If the [NAME] agreed with the application or failed to return the form they would be removed as a Respondent although they would remain bound by the Tribunal’s Decision.

5. No replies were received by the Tribunal and the Applicant confirmed that none had been received by them. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.

6. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.

The Law

3 7. The relevant section of the Act reads as follows:

S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

8. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.

b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.

d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.

e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).

f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.

g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.

h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.

4 i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

9. The Applicant’s case is set out in paragraph 2 and 3 above.

Determination

10. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.

11. In the circumstances described the prevention of further damage by water ingress was clearly urgent. Following the full consultation procedures would have delayed the remedial works and as such it was a sensible decision not to follow them. No objections have been received from the lessees and in these circumstances I am prepared to grant dispensation.

12. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the re-securing of several loose ridge tiles and re-lining a valley.

13. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

14. The Applicant must send copies of this determination to the lessees.

[NAME] 17 October 2023

5

RIGHTS OF APPEAL

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • Urgent repairs were needed to prevent further water damage to the property.
  • Delaying repairs to follow consultation procedures would have worsened the damage.
  • No objections were received from the lessees regarding the application for dispensation.
  • The application for dispensation remained unchallenged by any party.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from consultation requirements for urgent roof repairs.

Who was involved?

A landlord applied to bypass consultation requirements, while leaseholders were not directly involved in the proceedings.

How did the court decide, and why?

The court decided that it was reasonable to grant dispensation due to the urgency of the repairs needed to prevent further damage.

Which laws or rules were applied?

Section 20ZA of the Landlord and Tenant Act 1985 was applied.

What was the argument that mattered most?

The landlord argued that urgent roof repairs were necessary to avoid further property damage, making full consultation impractical.

Was the decision for or against the person who brought the case?

The decision was in favour of the landlord.

What does this mean for someone in a similar situation?

Someone facing urgent repairs can apply to bypass consultation requirements if it is reasonable and necessary to do so.

What evidence or documents mattered?

Evidence of the urgency and necessity of the roof repairs was crucial.

Can a decision like this be appealed?

Yes, decisions from the First-tier Tribunal can often be appealed to the Upper Tribunal.

Is it worth getting a solicitor for a case like this?

It is advisable to seek legal advice from a qualified solicitor for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.