First-tier Tribunal Grants Dispensation for Major Works
📌 In brief
The First-tier Tribunal granted permission for a landlord to proceed with major works without consulting tenants due to safety concerns. The work includes repairing the roof to prevent tiles from falling and causing harm, as well as addressing water leakage issues.
⚖️ Legal holding
A landlord may obtain dispensation from consultation requirements if it is reasonable, considering potential harm to tenants or public safety.
📖 What the law says
The First-tier Tribunal can grant an exemption from consultation requirements if it finds it reasonable to do so, considering the potential harm to tenants or public safety. Consultation requirements refer to the obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for major works under the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from the consultation requirements of Section 20 of the Landlord and Tenant Act 1985 for a landlord seeking to carry out urgent roof repairs, including scaffolding, snow guards installation, and roof covering repair. The decision was based on the potential danger posed by loose tiles and water ingress.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/43UF/LDC/2023/0070
Property
:
29-31 [ADDRESS], [POSTCODE]
Applicant: [redacted]
:
Robinsons
Respondent: [redacted]
[NAME] Mr [COUNSEL]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal member
:
D Banfield FRICS, Regional Surveyor
Date of Decision
:
26 July 2023
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works comprising the provision of scaffolding, the fitting of snow guards and the repair of the roof covering.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 27 June 2023.
2. The property is described as: “THE PROPERTY HAS TWO COMMERCIAL UNITS ON THE GROUND FLOOR (A [NAME] AND A [NAME]) AND TWO PURPOSE BUILT FLATS ON THE FIRST AND SECOND FLOORS.”
3.
The Applicant explains that:
“[NAME] [APPELLANT] BEEN INSRUCTED TO SCAFFOLD THE WHOLE PROPERTY TO PRIMARILIY INSTALL SNOW GUARDS IN AN EFFORT TO PREVENT ANY FUTURE OF FUTHER SLATES FROM SLIPPING AND CAUSING A REAL HAZARD TO MEMBERS OF THE PUBLIC FROM THE ROOF. SECONDLY THE REAR SIDE OF ONE OF THE [NAME] IS EXPERIENCING WATER INGRESS SO [NAME] BEEN INSTRUCTED TO CARRY OUT THE REPAIRS OR EVEN LOOK AT A REPLACEMENT WHILST THE SCAFFOLDING IS UP”
OUR PROPOSED DATE FOR THE WORK TO START IS 28/06/23.
TO DATE THERE HAS BEEN NO FORMAL CONSULTATION WITH THE [NAME] (ONLY VIA EMAIL). WE HAVE ENGAGED THE SCAFFOLDERS AND HAVE INSTRUCTED THEM TO BEGIN THE WORK IMMINENTLY. WE [NAME] OF THE CURRENT SITUATION IN WRITING.
WE ARE SEEKING DISPENSATION AS THE LOOSE/SLIPPING TILES ON THE ROOF ARE IN DANGER OF FALLING AND CAUSING SIGNIFCANT HARM TO PEDESTRIANS IN THE HIGH STREET. ADDITIONALLY ONE OF THE [NAME] IS EXPERIENCING WATER INGRESS WITHIN THEIR DEMISE. THERE IS NO TIME TO CONFORM WITH THE CONSULTATION PROCESS.”
4. The Tribunal made Directions on 3 July 2023 setting out a timetable for the disposal. The Tribunal sent them to the parties together with a form for the [NAME] to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. If the [NAME] agreed with the application or failed to return the form they would be removed as a Respondent although they would remain bound by the Tribunal’s Decision.
3 5. No replies were received and no requests for an oral hearing were made. The matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
6. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
The Law
7. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
8. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
4 g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
9. The Applicant’s case is set out in paragraph 3 above.
Determination
10. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
11. No objections have been received. No prejudice has been identified by the Lessees and as such the Tribunal is prepared to grant the dispensation required.
12. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works comprising the provision of scaffolding, the fitting of snow guards and the repair of the roof covering.
13. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
14. The Tribunal will send copies of this decision to Mr [NAME] and Mr [NAME].
[NAME] 26 July 2023
5
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Allowed to Bypass Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consultation Requirements for Major Work…
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Lift Repairs Without Identifying Prejudice
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation with Conditions
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Chimney Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Car Park Resurfacing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Balcony Repairs Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord needed to install snow guards to prevent slipping slates from harming the public.
- There was water entering one of the commercial units, requiring urgent repair.
- The loose tiles on the roof posed a danger of falling and causing significant harm to pedestrians.
- The tenants did not object to the application for dispensation.
- The tenants did not identify any prejudice they would suffer from the dispensation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation for a landlord to carry out major works without consulting tenants.
Who was involved?
A landlord and several leaseholders were involved in the case.
How did the court decide, and why?
The court decided that it was reasonable to grant dispensation due to safety concerns and the urgency of the work.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The argument about potential harm from loose roof tiles and water ingress in a leaseholder's flat was crucial.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone facing urgent repairs due to safety concerns may be able to seek dispensation from consultation requirements.
What evidence or documents mattered?
Evidence of loose roof tiles and water ingress was important.
Can a decision like this be appealed?
Yes, decisions can typically be appealed within 28 days to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is advisable to seek legal advice from a qualified solicitor for such cases.
