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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Urgent Roof Repairs Dispensation

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent roof repairs to prevent further water damage. The decision was made on paper without an oral hearing.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if the repairs are urgent and necessary to prevent further damage.

Topics

tenancy disputesurgent repairs

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant dispensation from consultation requirements related to qualifying works or agreements if it deems it reasonable to do so. Qualifying works refer to works done on a building or premises, and consultation requirements can include providing details of proposed works to tenants, obtaining estimates, and considering tenants' observations.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent roof repairs.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs to prevent further water damage, as detailed in the applicant's letter to the lessees of 23 January 2020. The Tribunal made no determination regarding the reasonableness or payability of service charge costs.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/ 00HG/LDC/2020/0012

Property

:

9-11 Southernway, Plymstock, Plymouth [POSTCODE]

Applicant: [redacted]

:

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works

Tribunal Member

:

[NAME] of Decision

:

16 March 2020

DECISION

The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the repairs to the roof as detailed in the applicant’s letter to the [NAME] of 23 January 2020.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.

2. The Applicant explains that repairs are required to the roof to prevent further water ingress.

3. The Tribunal made Directions on 7 February 2020 indicating that the application would be determined on the papers in accordance with Rule 31 of the Tribunal Procedure Rules 2013 unless a party objected. Attached to the directions was a form for the Respondents to indicate whether they agreed with or objected to the application.

4. It was indicated that if the application was agreed to or no response was received the [NAME] would be removed as Respondents.

5. One reply was received agreeing to the application and both [NAME] have therefore been removed as Respondents as referred to above.

6. No requests for an oral hearing have been received and the application is therefore determined on the papers received.

7. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.

The Law

8. The relevant section of the Act reads as follows:

20ZA Consultation requirements: (1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

3 c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non- compliance has in that sense caused prejudice to the tenant. h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

Evidence

10. In their statement of case the Applicant refers to an email received from a lessee in respect of water ingress. Some repairs were effected but these failed to cure the problem. An order for emergency repairs was issued on 7 January 2020 and the [NAME] informed by a letter dated 23 January 2020 that an application for dispensation from consultation would be sought.

11. On 24 February a leaseholder emailed asking for the repairs to be completed as soon as possible.

12. Copies of the correspondence referred to are contained within the hearing bundle.

Determination

13. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with the requirements.

14. It is clear that such repairs should be carried out as quickly as possible and that it was unreasonable to incur the delay by carrying out a full S.20 consultation.

4 15. No lessee has objected and one lessee is urging that the works be completed without delay.

16. No evidence of prejudice as considered in the Daejan case referred to above has been identified.

17. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the repairs to the roof as detailed in the applicant’s letter to the [NAME] of 23 January 2020.

18. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

D [NAME] 16 March 2020

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The repairs were urgent and necessary to prevent further water damage to the property.
  • No tenant objected to the application for dispensation.
  • One tenant explicitly requested that the works be completed without delay.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant dispensation from consultation requirements for urgent roof repairs.

Who was involved?

The landlord and the lessees were involved.

How did the court decide, and why?

The court decided to grant dispensation because the repairs were urgent and necessary to prevent further water damage.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.

What was the argument that mattered most?

The argument that mattered most was that the repairs were urgent and necessary to prevent further water damage.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to bypass consultation requirements if the repairs are urgent and necessary to prevent further damage.

What evidence or documents mattered?

Correspondence between the landlord and lessees regarding the urgency of the repairs mattered.

Can a decision like this be appealed?

Yes, a person wishing to appeal this decision must seek permission to do so within 28 days of receiving written reasons for the decision.

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.