Tribunal Grants Dispensation Order for Urgent Works
📌 In brief
The tribunal granted an order allowing the landlord to bypass consultation requirements for urgent repairs to a building. The repairs were necessary to fix a problem with the exterior walls causing damp inside a flat. The tribunal found that the works were urgent and the landlord had taken reasonable steps to inform the leaseholders.
⚖️ Legal holding
An order dispensing with consultation requirements can be granted where the works are urgent and the landlord has taken reasonable steps to inform the leaseholders.
📖 What the law says
This section allows the appropriate tribunal to grant an order dispensing with consultation requirements related to qualifying works or agreements if the tribunal finds it reasonable to do so. Qualifying works refer to works on a building or other premises, and the consultation requirements include providing details of proposed works to tenants, obtaining estimates, and considering tenants' observations.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted an order dispensing with the consultation requirements for certain works under the Landlord and Tenant Act 1985.
📜 Headnote Official document
The tribunal granted an order dispensing with the consultation requirements imposed under s.20 of the Landlord and Tenant Act 1985 for works to repair blown render causing damp in a flat. The works were deemed urgent and the landlord took reasonable steps to inform the leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AD/LDC/2021/0100 Property : 15 [ADDRESS] [POSTCODE] Applicant : [redacted] : [NAME]
Respondent : [redacted] attached Appendix Representative : None Type of application : Section 20ZA Landlord and Tenant Act 1985- To dispense with the requirement to consult leaseholders about the works. Tribunal member(s) : Judge: [NAME] and venue of hearing : 21 June 2021 Remotely at 10 [ADDRESS] [POSTCODE] Date of decision : 21 June 2021
DECISION
2 Decision of the Tribunal: The Tribunal grants an order dispensing with the consultation requirements imposed under s.20 of the Landlord and Tenant Act 1985 in respect of repairs to blown render on the external fabric of the building, causing damp in flat 15B, and carrying out internal repairs and redecoration works in that flat. The application:
1. The applicant seeks an order pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) for a dispensation of the consultation requirements imposed under s.20 of the 1985 Act and set out in the Service Charges (Consultation Requirements) (England) Regulations 2003 (the "2003 Regulations") in respect of works to the property required to replace the electrical substation in order to increase supply capacity. Hearing:
2. The parties did not request a hearing and so the matter was dealt with on the papers. Background 3. The property comprises a Victorian detached building on the corner of [ADDRESS] and [ADDRESS] which is converted into 6 self- contained flats. The property is constructed of solid brick over ground and two upper floors, the second floor contained under a pitched slate roof.
4. The Applicant is the landlord who is represented by the [NAME] of the property.
5. The Applicant claims that external repair as well as internal repair and redecoration works to flat 15B are required as the render on the external fabric of the building has blown causing damp to flat 15B.
Directions:
6. The tribunal issued directions on the 23 April 2021 providing for the lessees to be notified of the application and given an opportunity to respond to the application. The tribunal received no responses from the lessees. Inspection:
3 7. The Directions issued did not provide for an inspection of the property and no request for an inspection was made by either party. The tribunal did not consider an inspection to be necessary or proportionate to the issue. The Applicant’s Case: 8. The Applicant’s case is set out in the application and supporting documents.
9. The Applicant has produced a sample copy of the lease relating to the flats at the property.
10. The Applicant was made aware of a leak by the owner of flat B in February 2020. The Applicant appointed a contractor to attend the property and investigate the cause of the water ingress and on 27 February 2020 the Applicant instructed [NAME] to carry out the repairs to the failed render on the external wall to flat 15 B. As a consequence of the blown plaster and damp following the ingress of water from the external render urgent redecoration works were required in flat 15 B to minimise any health risks to the occupants of the flat.
11. A copies of the following two invoices for the works have produced:
a. Invoice 3234 dated 30 June 2020: £220 +vat =Total £264, b. Invoice 3235 dated 30 June 2020: £ 840 +vat = total £1008.
12. A copy of the lease dated 21 October 2011 in relation to flat 15A has been produced as a sample lease. The lease requires that the landlord ensures that every lease of the flats for an original term of over 2 years is in substantially the same form as the sample lease and contains covenants substantially the same as the Regulations. On this basis, I am satisfied that although the leases of all the flats in the property might not be identical they will be in a substantially similar form. The sample lease provides for the landlord to maintain, repair and replace the Retained Parts which includes amongst other things the main structure of the Property including the roof and roof structures, all external decorative surfaces of the property, the common parts, the Loft Space etc. and for the leaseholders to contribute towards the cost of such works by way of a service charge as per the provisions of their respective leases.
The Respondent’s Case:
13. The Application and the Directions were sent to the Respondents. The Directions invited representations from the Respondents but no representations have been received. The Law: 14. s. 20 of the 1985 Act provides that:
4 “(1) Where this section applies to any qualifying works………., the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a)complied with in relation to the works or agreement, or (b)dispensed with in relation to the works or agreement by (or on appeal from) a leasehold valuation tribunal.”
15. The effect of s.20 of the 1985 Act is that, the relevant contributions of tenants to service charges in respect of (inter alia) "qualifying works" are limited to an amount prescribed by the 2003 Regulations unless either the relevant consultation requirements have been complied with in relation to those works or the consultation requirements have been dispensed with in relation to the works by (or on appeal from) the tribunal. 16. "Qualifying works" are defined in s.20ZA of the 1985 Act as "works on a building or any other premises", and the amount to which contributions of tenants to service charges in respect of qualifying works is limited (in the absence of compliance with the consultation requirements or dispensation being given) is currently £250 per tenant by virtue of Regulation 6 of the 2003 Regulations. 17. s. 20ZA of the 1985 Act provides: “(1) Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.” 18. Under Section 20ZA(1) of the 1985 Act, "where an application is made to a ….tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works ... the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements". The basis on which this discretion is to be exercised is not specified. The consultation requirements for qualifying works are set out in Schedule 4 of the Service Charges (Consultation Requirements) (England) Regulations 2003.
The Tribunal’s decision:
19. The Supreme Court’s decision in the case of [COMPANY] v [NAME] and Ors [2013] 1 W.L.R. 854 clarified the Tribunal’s jurisdiction to dispense with the consultation requirements and the principles upon which that jurisdiction should be exercised.
5 20. The scheme of the provisions is designed to protect the interests of leaseholders, and whether it is reasonable to dispense with any particular requirements in an individual case must be considered in relation to the scheme of the provisions and its purpose. The purpose of the consultation requirements is to ensure that leaseholders are protected from paying for works which are not required or inappropriate, or from paying more than would be reasonable in the circumstances.
21. The Tribunal needs to consider whether it is reasonable to dispense with the consultation. Bearing in mind the purpose for which the consultation requirements were imposed, the most important consideration being whether any prejudice has been suffered by any leaseholder as a consequence of the failure to consult in terms of a leaseholder’s ability to make observations, nominate a contractor and or respond generally.
22. The burden is on the Applicant in seeking a dispensation from the consultation requirements. However the factual burden of identifying some relevant prejudice is on the leaseholder opposing the application for dispensation. The leaseholders have an obligation to identify what prejudice they have suffered as a result of the lack of consultation.
23. The tribunal having considered the evidence is satisfied that the works are qualifying works to which the provisions of s. 20 of the 1985 Act and the 2003 Regulations apply.
24. The tribunal is satisfied that the works were of an urgent nature given that if the works were not undertaken there was a potential of damage to the property and the health of the occupiers of flat 15B.
25. The tribunal is satisfied that the works are for the benefit of and in the interests of both landlord and leaseholders in the Property. The tribunal noted that none of the leaseholders had objected to the grant of dispensation.
26. The tribunal addressed its mind to any financial prejudice suffered by the leaseholders due to the failure to consult. The tribunal noted that the managing agent had not obtained an independent report from an expert, the leaseholders have not had the chance to nominate a contractor of their choice and the works had not been put out to tender so the tribunal cannot be sure that the cost of the works are reasonable.
27. The tribunal has taken into consideration that the leaseholders have not had the opportunity to be consulted under the 2003 Regulations. However, the works were urgent and the Applicant has taken reasonable steps in the circumstances and time available, to provide the leaseholders with relevant information. In view of the urgent nature of the works and the circumstances under which the works became necessary the tribunal does not consider that the leaseholders, in losing an opportunity to make observations and to comment on the works or to nominate a contractor, have suffered any significant relevant prejudice.
6 28. The tribunal having considered the evidence is satisfied that it is reasonable to dispense with the consultation requirements in this case. In the circumstances, the tribunal makes an order that the consultation requirements are dispensed with respect of
Name: Judge [NAME]: 21 June 2021
7 [NAME] [NAME] [NAME] (1)
[NAME] [NAME] & Mrs [NAME] (2)
[NAME] [NAME] & Miss [NAME] (3)
[NAME] [NAME] (4)
Miss [NAME] (5)
[NAME] [NAME] [NAME] (6)
8
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The application for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28 day time limit, such application must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Exemption from Consultation for Urgent Works - First-tier Tribunal Decision
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Exemption From Consultation Requirements for Urg…
- First-tier Tribunal (Property Chamber) Tribunal Allows Dispensation for Urgent Works to Prevent Water Damage
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Carry Out Necessary Works Without Leaseholde…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent and Necessary Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Exemption for Urgent Heating Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs to Foul Pumps
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation from Consultation Requirem…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Alarm System Upgrade Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works were urgent, preventing potential property damage and health risks to occupants.
- The landlord took reasonable steps to inform leaseholders about the urgent works.
- No leaseholders objected to the request for dispensation.
- The works were for the benefit of both the landlord and the leaseholders.
- The tribunal found it reasonable to dispense with the consultation requirements.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal granted an order allowing the landlord to bypass consultation requirements for urgent repairs to a building.
Who was involved?
The landlord and leaseholders of a building were involved.
How did the court decide, and why?
The court decided that the landlord could bypass consultation requirements because the works were urgent and the landlord had taken reasonable steps to inform the leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The urgency of the works and the landlord's reasonable steps to inform the leaseholders were the most important arguments.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the works are urgent and they take reasonable steps to inform the leaseholders.
What evidence or documents mattered?
Evidence of the urgency of the works and the landlord's reasonable steps to inform the leaseholders mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for a case like this.
