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AllowedFirst-tier Tribunal (Property Chamber)·

Tribunal Grants Exemption for Urgent Repairs in Carlisle

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to proceed with urgent roof repairs without consulting the a person first. The repairs were deemed necessary after strong winds caused significant damage to the property. The Tribunal ruled that the urgency of the repairs outweighed the need for consultation.

⚖️ Legal holding

A landlord can be exempted from consultation requirements under the Landlord and Tenant Act 1985 if there is an urgent need for repairs, as evidenced by a section 78 notice from a local authority.

Topics

urgent repairsconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZAService Charges (Consultation Requirements) (England) Regulations 2003

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant permission to skip consultation requirements if it finds it reasonable to do so. Consultation requirements can include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest estimators, considering tenant observations, and giving reasons for certain actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from the consultation requirements due to the urgent need for repairs following a section 78 notice from Allerdale Borough Council.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from the consultation requirements for urgent roof repairs at a property in Harrington, Workington. The works included replacing damaged copings and lead flashing, and erecting scaffolding to catch falling material. The Tribunal found it reasonable to dispense with the consultation requirements due to the urgent nature of the repairs and the lack of prejudice to the leaseholders.

📚 Full judgment Official document

OUTCOME: Allowed

DECISION

FIRST-TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY) Case Reference : MAN/16UE/LDC/2021/0058

Property : [ADDRESS] [POSTCODE]

Applicant : [redacted] Limited Applicant’s Representative : [NAME]

Respondents : [redacted] Annex)

Type of Application : Landlord & Tenant Act 1985 – Section 20ZA

Tribunal Member : Judge Bennett

Date and venue of hearing : Determined without a hearing

Date of Decision : 12 April 2022

© CROWN COPYRIGHT 2022

DECISION

Compliance with the consultation requirements of section 20 of the Landlord and Tenant Act 1985 is dispensed with in relation to works comprising the replacement of the copings and lead flashing, lifting sandstone corbel into position and associated scaffolding works at the Property.

REASONS

Background

1. On 3 October 2021, an application was made to the First-tier Tribunal ([NAME]) (“the Tribunal”) under section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) for a determination to dispense with the consultation requirements of section 20 of the Act. Those requirements (“the consultation requirements”) are set out in the Service Charges (Consultation Requirements) (England) Regulations 2003 (“the Regulations”).

2. The application was made by [NAME] Management Company Limited and relates to premises known as [ADDRESS] [POSTCODE] (“the Property”). The Applicant owns the head-leasehold interest in the Property and is the landlord under the long leases of the residential apartments within it. The Respondents to the application are the long [NAME] of those apartments. A list of the Respondents is set out in the Annex hereto.

3. The only issue for the Tribunal to determine is whether or not it is reasonable to dispense with the consultation requirements.

4. The works in respect of which retrospective dispensation is sought concern the erection of scaffolding intended to catch any loose material which may fall off the roof along with repairs to the Property. These repairs include the replacement of the damaged copings and lead flashing and work to mechanically lift sandstone corbel into position.

5. Each of the Respondents have been given notice of the application and have been sent a copy of the Applicant’s supporting evidence. The Tribunal has not received a response from any Respondent.

6. I have determined this matter following a consideration of the Applicant’s case but without holding a hearing. Rule 31 of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013 permits a case to be dealt with in this manner provided that the parties give their consent (or do not object when a paper determination is proposed). In this case, the Applicant has given its consent and the Respondents have not objected. Moreover, having reviewed the case papers, I am satisfied that this matter is indeed suitable to be determined without a hearing. Determining this matter does not require me to decide disputed questions of fact.

Grounds for the application

8. The Tribunal did not inspect the Property, but I understand it to be a large detached former Wesleyan Chapel, built in the 19th Century, converted into 12 flats in 1989 for residential use.

9. The Applicant’s case is that following strong winds, a significant amount of masonry had fallen off the roof of the subject Property and a section 78 notice under The Building Act 1984 was served by Allerdale Borough Council as a result. The notice set out a schedule of emergency works including making the area safe through the erection of scaffolding to catch any falling material, and repairing and removing any loose material to remove further danger. The Applicant submits that without the withdrawal of the section 78 notice, [NAME] were unable to return to their homes and Allerdale Borough Council were unable to reopen the road at the front of the property. Consequently, in these circumstances, it was not possible to complete a consultation with [NAME] or obtain alternative quotes before the scaffolding was erected. The Applicant indicates that they were keen to progress the emergency repairs to ensure that other copings on the roof did not suffer the same fate causing further damage to persons or property and that there was a high risk of further damage if the work was not completed before the wind and rain returned during the winter months.

10. In addition, the Applicant argues that the [NAME] of the Property indicated that they were keen for the repairs to be carried out as soon as possible to avoid unnecessary scaffolding hire costs. It was agreed between the parties that the costs would initially be met from the reserve fund and will be refunded if an appeal against the insurers is successful. The Tribunal has since been notified that following an appeal made by the Applicant to the Financial Ombudsman, a decision has been sent from the [NAME] to the [COMPANY] stating that the insurance claim is to be paid. A response has not been received from the [COMPANY].

Law

13. Section 18 of the Act defines what is meant by “service charge”. It also defines the expression “relevant costs” as:

the costs or estimated costs incurred or to be incurred by or on behalf of the landlord, or a [NAME], in connection with the matters for which the service charge is payable.

14. Section 19 of the Act limits the amount of any relevant costs which may be included in a service charge to costs which are reasonably incurred, and section 20(1) provides:

Where this section applies to any qualifying works … the relevant contributions of tenants are limited … unless the consultation requirements have been either– (a) complied with in relation to the works … or (b) dispensed with in relation to the works … by the appropriate tribunal.

15. “Qualifying works” for this purpose are works on a building or any other premises (section 20ZA(2) of the Act), and section 20 applies to qualifying works if relevant costs incurred on carrying out the works exceed an amount which results in the relevant contribution of any tenant being more than £250.00 (section 20(3) of the Act and regulation 6 of the Regulations).

16. Section 20ZA(1) of the Act provides:

Where an application is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works … the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

17. Reference should be made to the Regulations themselves for full details of the applicable consultation requirements. In outline, however, they require a landlord (or management company) to:

• give written notice of its intention to carry out qualifying works, inviting [NAME] to make observations and to nominate contractors from whom an estimate for carrying out the works should be sought;

• obtain estimates for carrying out the works, and supply [NAME] with a statement setting out, as regards at least two of those estimates, the amount specified as the estimated cost of the proposed works, together with a summary of any initial observations made by [NAME];

• make all the estimates available for inspection; invite [NAME] to make observations about them; and then to have regard to those observations;

• give written notice to the [NAME] within 21 days of entering into a contract for the works explaining why the contract was awarded to the [NAME] if that is not the person who submitted the lowest estimate.

Conclusions

18. The Tribunal must decide whether it is reasonable for the works to go ahead without the Applicant first complying with the consultation requirements. Those requirements are intended to ensure a degree of transparency and accountability when a landlord decides to undertake qualifying works – the requirements ensure that [NAME] have the opportunity to know about, and to comment on, decisions about major works before those decisions are taken. They also ensure that [NAME] are protected from paying for inappropriate work, or from paying more than would be appropriate for necessary work. It is reasonable that the consultation requirements should be complied with unless there are good reasons for dispensing with all or any of them on the facts of a particular case.

19. It follows that, for it to be appropriate to dispense with the consultation requirements, there needs to be a good reason why the works cannot be delayed until the requirements have been complied with. The Tribunal must weigh the balance of prejudice between, on the one hand, the need for swift remedial action to ensure that the condition of the Property does not deteriorate further and, on the other hand, the legitimate interests of the [NAME] in being properly consulted before major works begin. It must consider whether this balance favours allowing the works to be undertaken immediately (without consultation), or whether it favours prior consultation in the usual way (with the inevitable delay in carrying out the works which that will require). The balance is likely

to be tipped in favour of dispensation in a case in which there is an urgent need for remedial or preventative action, or where all the [NAME] consent to the grant of a dispensation.

20. In the present case, the works concerned were clearly of an urgent nature in light of the section 78 notice served by Allerdale Borough Council and the potential further damage that could have been caused to the building by strong winds and rain in the upcoming winter months. There is no evidence that the Respondents have been, or would be, prejudiced by the lack of compliance with the consultation requirements.

I therefore conclude that retrospective dispensation should be granted.

21. I also note that, whilst the statutory consultation requirements were not complied with, the Respondents were previously informed about the damage caused to the Property and the work required to rectify this to ensure the safety of the [NAME] and public. Additional information and a quote for the cost of carrying out the works were provided to the Respondents prior to and in the course of these proceedings. The applicant sought feedback from the [NAME] in relation to the costs by 20 July 2021 prior to the less urgent work commencing. No responses were received by any Respondent, and they have not objected to the application at any stage.

22. The fact that the Tribunal has granted dispensation from the consultation requirements should not be taken as an indication that I consider that the amount of the anticipated service charges resulting from the works is likely to be reasonable; or, indeed, that such charges will be payable by the Respondents. I make no findings in that regard.

Signed: L Bennett Judge of the First-tier Tribunal Date: 12 April 2022

ANNEX (List of Respondents)

[NAME] Mr [NAME]

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • There is an urgent need for remedial action.
  • The works are urgent and necessary to prevent significant damage or injury.
  • The works are urgent and there is no relevant prejudice to the leaseholders.
  • The works are urgent and necessary to prevent further damage.
  • The works are urgent and no prejudice is suffered by the leaseholders.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from the consultation requirements for urgent repairs after significant damage to the property.

What was the dispute about?

The dispute was about whether the landlord could bypass the consultation process to carry out urgent repairs after strong winds caused significant damage to the property.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and necessary to ensure the safety of the property and its occupants.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.

What was the argument that mattered most?

The argument that mattered most was the urgency of the repairs and the need to prevent further damage to the property.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case, allowing them to bypass the consultation process for urgent repairs.

What does this mean for someone in a similar situation?

Someone in a similar situation can seek dispensation from the consultation requirements if there is an urgent need for repairs to ensure the safety of the property and its occupants.

What evidence or documents mattered?

The evidence of significant damage to the property and the urgency of the repairs mattered.

Official source: First-tier Tribunal (Property Chamber) — headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.