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RefusedSocial Security Tribunal of Canada (Employment Insurance)·

Claimant’s Leave to Appeal SST Decision Refused

Case No. 2026 SST 234 · Member Elizabeth Usprich

📌 In brief

A worker appealed a decision that disqualified them from receiving EI benefits because they refused to return to in-person work as required by their employer's policy. The Social Security Tribunal’s Appeal Division decided not to allow the appeal, stating there was no reasonable chance of success based on the evidence.

⚖️ Legal holding

An applicant seeking permission to appeal must demonstrate a reasonable likelihood of success on reviewable grounds under the Employment Insurance Act.

Topics

employment insuranceappeal division

📖 Technical summary

The claimant's request for leave to appeal was denied as there is no reasonable chance of success.

📜 Headnote Official document

The claimant applied for leave to appeal a decision by the Social Security Tribunal's General Division regarding disqualification from Employment Insurance (EI) benefits due to misconduct. The Appeal Division denied permission, finding no reasonable chance of success on reviewable grounds.

📚 Full judgment Official document

OUTCOME: Refused

Citation: LB  v  Canada Employment Insurance Commission , 2026  [NAME]  234 Social Security Tribunal of Canada Appeal Division Leave to Appeal Decision Applicant: [redacted] Respondent: [redacted] Decision under appeal: General Division decision dated February 19, 2026 (GE-26-335) Tribunal member: [NAME] date: March 24, 2026 File number: AD-26-129 On this page Decision Overview Issues I am not giving the Applicant permission to appeal Conclusion Decision [ 1 ] Leave (permission) to appeal is refused. The appeal will not proceed. Overview [ 2 ] [APPELLANT]. is the Applicant. She applied for regular Employment Insurance ( EI ) benefits on November 11, 2025. [ 3 ] The Canada Employment Insurance Commission (Commission) decided the Applicant was let go due to her own misconduct. Specifically, that the Applicant didn’t follow her employer’s return to in-person work policy. So, the Commission said the Applicant was disqualified from receiving EI benefits. [ 4 ] The Applicant has maintained that she has a child with special needs and she should be allowed to continue working remotely. The Applicant asked the Commission to reconsider. It didn’t change its position. The Applicant then appealed to the Social Security Tribunal (Tribunal) General Division. The General Division agreed with the Commission. [ 5 ] The Applicant has asked for permission to appeal to the Appeal Division. I am denying the Applicant’s request for permission to appeal because there is no reasonable chance of success. Issues [ 6 ] The issues in this case are: a) Is there an arguable case that the General Division made an important error of fact when it decided the Applicant wilfully made the choice not to return to onsite work? b) Is there any other reviewable error? I am not giving the Applicant permission to appeal [ 7 ] An appeal can only go ahead if the Appeal Division gives an applicant permission to appeal. Footnote 1 I have to be satisfied that the appeal has a reasonable chance of success. Footnote 2 There has to be an arguable ground upon which the appeal might succeed. Footnote 3 [ 8 ] There are only certain grounds of appeal that the Appeal Division can consider. Footnote 4 Briefly, the Applicant has to show the General Division did one of the following: It acted unfairly in some way. It decided an issue it shouldn’t have, or didn’t decide an issue it should have. This is also called an error of jurisdiction. It made an error of law. It based its decision on an important error of fact. [ 9 ] So, for the Applicant’s appeal to go ahead, I have to find there is a reasonable chance of success on any of those grounds. The Applicant says the General Division made an important error of fact. There is no arguable case the General Division made an important error of fact when it decided the Applicant willfully made the choice not to return to onsite work [ 10 ] An error of fact happens when the General Division makes its decision based on an erroneous (wrong) finding of fact that was “made in a perverse or capricious manner or without regard for the material before it”. Footnote 5 This means the General Division had to ignore, misunderstand or overlook the evidence in some way. [ 11 ] The Applicant worked for her employer and starting in 2020 worked remotely. The employer later made a return-to-in-person-work policy. The employer gave the Applicant extra time to make childcare arrangements. The Applicant didn’t return to work in-person. The Applicant says her child has special needs and her employer should have continued to accommodate her working from home. [ 12 ] The Applicant argues that working remotely wasn’t her choice. Instead, it was what she was required to do for the safety of her child that has special needs. Footnote 6 It is clear the General Division understood the Applicant’s argument. It noted the Applicant wanted to continue to work remotely. Footnote 7 [ 13 ] The issue in this case was whether there was misconduct under the EI Act. Footnote 8 The General Division applied the correct legal test. The General Division grappled with the evidence. Footnote 9 It considered the evidence the Applicant presented. It weighed the evidence and then made findings. I can’t reweigh the evidence, as that isn’t the role of the Appeal Division. [ 14 ] The Applicant continues to argue that because her child has special needs her employer should have allowed her to work remotely. But the law says the focus is on what the Applicant did or didn’t do and whether that amounts to misconduct under the Act. Footnote 10 Not how the employer behaved. Footnote 11 The Applicant seems to be arguing whether her employer acted fairly. Again, that is not an issue for this Tribunal. [ 15 ] The Tribunal can only decide issues under the EI Act. The Tribunal can’t make decisions about whether the Applicant has other options under other laws. It is not for the Tribunal to decide if the employer wrongfully let her go or should have made reasonable arrangements (accommodations) for her. Footnote 12 Only one thing can be considered: whether what the Applicant did or didn’t do is misconduct under the Act. [ 16 ] The General Division found the Applicant’s actions were willful. Footnote 13 The General Division noted there was no dispute that the Applicant knew about her employer’s policy to return to work. Footnote 14 The General Division found the Applicant knew, or ought to have known, there was a real possibility she could be let go for not following the policy. Footnote 15 The General Division relied on the employer’s “clear and unequivocal notice that she had to be onsite on Monday, October 6, 2025, and if she were not, she would be dismissed.” Footnote 16 [ 17 ] The Applicant didn’t return to onsite work and was let go. The General Division applied the correct legal test for misconduct. It found the Applicant didn’t follow her employer’s policy and was let go for that reason. [ 18 ] The General Division considered the Applicant’s arguments. So, it can’t be said that it overlooked, misunderstood, or ignored the Applicant’s arguments. The Applicant is attempting to reargue her case to the Appeal Division, with the hope of a different outcome. It isn’t the role of the Appeal Division to reweigh the evidence that was before the General Division. There is no arguable case the General Division made an important error of fact. There are no additional errors in the General Division decision [ 19 ] Because the Applicant is self-represented, I reviewed the file, listened to the hearing recording, and looked at the decision the Applicant is appealing. I haven’t found any reviewable error that the General Division may have made. Footnote 17 Conclusion [ 20 ] Permission to appeal is refused. This means that the appeal will not proceed. Footnotes Footnote 1 See section 56(1) of the Department of Employment and Social Development Act ( DESD Act). Return to footnote 1 referrer Footnote 2 See section 58(2) of the DESD Act. Return to footnote 2 referrer Footnote 3 [NAME]  v  Canada (Attorney General) , 2024  FC  928 at paragraph 13; [NAME]  v  Canada (Attorney General) , 2018  FC  498; [NAME]  v  Canada (Attorney General) , 2016  FC  115 at paragraph 12; and [NAME]  v  Canada (Attorney General) , 2017  FC  259 at paragraph 16. Return to footnote 3 referrer Footnote 4 See section 58(1) of the DESD Act. The grounds listed are also known as errors. Return to footnote 4 referrer Footnote 5 See section 58(1)(c) of the DESD Act. Return to footnote 5 referrer Footnote 6 See AD1-3 of the Applicant’s Application to the Appeal Division. Return to footnote 6 referrer Footnote 7 See the General Division decision at paragraph 18. Return to footnote 7 referrer Footnote 8 See the General Division decision at paragraphs 10 to 26. Return to footnote 8 referrer Footnote 9 See, for example, the General Division decision at paragraphs 18, 19, 21, 23, and 25. Return to footnote 9 referrer Footnote 10 [NAME]  v  Canada (Attorney General) , 2016  FC  1282; Canada (Attorney General)  v  [NAME] , 2007  FCA  107. Return to footnote 10 referrer Footnote 11 See section 30 of the Act. Return to footnote 11 referrer Footnote 12 See Canada (Attorney General)  v  [NAME] , 2007  FCA  107. Return to footnote 12 referrer Footnote 13 See the General Division decision at paragraph 19. Return to footnote 13 referrer Footnote 14 See the General Division decision at paragraph 20. Return to footnote 14 referrer Footnote 15 See the General Division decision at paragraph 21. Return to footnote 15 referrer Footnote 16 See the General Division decision at paragraph 24. Return to footnote 16 referrer Footnote 17 The Federal Court has said I must do this in decisions like [NAME]  v  Canada (Attorney General) , 2016  FC  874 and [NAME]  v  Canada (Attorney General) , 2016  FC  615. Return to footnote 17 referrer

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

❌ Tends to be rejected

  • The applicant failed to demonstrate a reasonable likelihood of success on reviewable grounds.
  • The claimant did not provide detailed and supported reasons for alleged errors in the General Division's decision.
  • The person seeking leave to appeal could not present arguable grounds or new evidence.
  • A failure to show good cause for delay or justifiable reason for leaving employment without alternatives led to refusal.
  • The applicant was unable to demonstrate an error in process, law, fact, or jurisdiction by the lower tribunal.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The claimant's request for leave to appeal a decision about misconduct and disqualification from EI benefits was denied.

Who was involved?

A worker (the claimant) and the Canada Employment Insurance Commission (the respondent).

How did the court decide, and why?

The Appeal Division found no reasonable chance of success on reviewable grounds under the EI Act.

Which laws or rules were applied?

No specific provisions were cited in this procedural decision.

What was the argument that mattered most?

Whether there was an arguable case that the General Division made an important error of fact regarding willful misconduct.

Was the decision for or against the person who brought the case?

Against the claimant, as permission to appeal was refused.

What does this mean for someone in a similar situation?

They must demonstrate a reasonable chance of success on reviewable grounds to obtain leave to appeal.

What evidence or documents mattered?

The decision relied on the evidence and arguments presented during the initial hearing.

Can a decision like this be appealed?

Further appeals are generally not possible without permission from a higher court.

Is it worth getting a lawyer for a case like this?

It is advisable to consult with a qualified lawyer for legal advice specific to your situation.

Official source: Social Security Tribunal of Canada (Employment Insurance) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Social Security Tribunal of Canada (Employment Insurance). It is a reproduction of an official work published by the Government of Canada, and the reproduction has not been produced in affiliation with, or with the endorsement of, the Government of Canada. It is not an official version.