Tribunal Rejects CSC’s Motion on Systemic Discrimination Claims
📌 In brief
In a recent decision, the a person Human Rights Tribunal ruled that Correctional Service Canada must defend against allegations of systemic discrimination in their treatment of racialized inmates and those with mental health issues. However, the request for monetary awards was denied.
⚖️ Legal holding
A respondent must defend against allegations of systemic discrimination that are within the scope of a complaint, even if they were not initially detailed.
📖 What the law says
This rule says it is discriminatory for an employer to refuse to hire or keep someone employed, or to treat an employee unfairly, based on a prohibited reason for discrimination. In this case, the claimant alleged that discriminatory tools were used against certain groups of offenders.
Plain-English explanation — does not replace advice from a lawyer.
📖 Technical summary
The Tribunal denied a person's motion to strike allegations of systemic discrimination in the Commission’s SOP but granted its request regarding monetary awards.
📜 Headnote Official document
The Tribunal denied the respondent's motion to strike allegations of systemic discrimination in the Commission’s Statement of Particulars (SOP) but granted its request regarding monetary awards. The claimant alleged that CSC used discriminatory assessment tools against racialized offenders and those with mental health disabilities.
📚 Full judgment Official document
OUTCOME: Allowed in [NAME] Tribunal Tribunal canadien des droits de la personne Citation: 2024 [NAME] 112 Date: October 21, 2024 File No. : HR-DP-2911-22 Between: [RESPONDENT] - and - [NAME] Commission Commission - and - Correctional Service Canada Respondent Ruling Member: [NAME] \o "1-3" \h \z \u I. OVERVIEW PAGEREF _Toc180411556 \h 1 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380030003400310031003500350036000000 II.
DECISION PAGEREF _Toc180411557 \h 1 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380030003400310031003500350037000000 III.
BACKGROUND PAGEREF _Toc180411558 \h 1 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380030003400310031003500350038000000 IV. ANALYSIS PAGEREF _Toc180411559 \h 2 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380030003400310031003500350039000000 A. Legal framework PAGEREF _Toc180411560 \h 2 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380030003400310031003500360030000000 B. The allegations of systemic discrimination in the Commission’s SOP PAGEREF _Toc180411561 \h 2 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380030003400310031003500360031000000 C. The monetary award requests in Mr. [RESPONDENT]’s SOP PAGEREF _Toc180411562 \h 8 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380030003400310031003500360032000000 V.
ORDER PAGEREF _Toc180411563 \h 8 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380030003400310031003500360033000000 I. OVERVIEW [ 1 ] The Respondent, Correctional Service Canada ([NAME]), has made a motion to determine the issues of the complaint and strike certain paragraphs in the respective Statements of Particulars (SOP) of the [RESPONDENT], [RESPONDENT], and of the [NAME] Commission (the “Commission”).
II.
DECISION [ 2 ] The motion to strike the paragraphs in the Commission’s SOP is dismissed. The motion to strike a paragraph from Mr. [RESPONDENT]’s SOP is granted.
III.
BACKGROUND [ 3 ] Mr. [RESPONDENT] is an offender in the custody of [NAME]. He alleges in his complaint that [NAME] has discriminated against him during his incarceration based on disability, national or ethnic origin, religion, colour, and race. He states that he is an [NAME] from Nova Scotia who is a practising Muslim and has mental health issues. [ 4 ] In accordance with Rules 18–20 of the [NAME] Tribunal Rules of Procedure, 2021 , SOR/2021-137, the parties filed their SOPs setting out their positions on the facts on which the complaint is based and the issues raised. [ 5 ] [NAME] claims in its motion that the Commission has included in its SOP broad allegations of systemic discrimination related to [NAME]’s treatment of racialized offenders and offenders with mental health disabilities that go beyond the scope of the complaint. [NAME] also contends that Mr. [RESPONDENT]’s requested relief in his SOP is beyond the scope of the Tribunal’s jurisdiction.
IV. ANALYSIS A. Legal framework [ 6 ] The Tribunal’s jurisdiction to conduct inquiries into complaints is derived from s. 49 of the [NAME] , R.S.C., 1985, c. H-6 (the “Act”), according to which the Tribunal Chairperson must institute an inquiry into a complaint upon receipt of a request from the Commission (s. 49(2)). The scope of Tribunal inquiries is thus limited to the matters arising from the complaints accompanying such requests (see [NAME] v. [NAME] , 2009 [NAME] 22 at para 7). [ 7 ] W hen the Tribunal receives a motion to narrow the scope of the complaint or to strike certain items, it is guided by the same principles that the Tribunal has developed to determine the scope of a complaint (see [NAME] v. [COMPANY], 2021 [NAME] 32 at para 7 [ [NAME] ]). The Tribunal must determine the substance and the scope of the complaint and decide whether there is a sufficient connection or nexus between the allegations in the SOP and the original complaint ( [NAME] at paras 15–16). [ 8 ] To determine whether an SOP’s allegations have exceeded the scope of the original complaint, the Tribunal may consult not only the original complaint but also the Commission’s investigation report and the letters sent by the Commission to the Chairperson and the parties and any administrative forms ( [NAME] at para 17). B. The allegations of systemic discrimination in the Commission’s SOP [ 9 ] [NAME] takes issue with the allegations at paragraphs 44–51 of the Commission’s SOP (the “Impugned Allegations”). These paragraphs can be summarized as follows: Mr. [RESPONDENT] believes that there is a disconnect between him and the case management team that [NAME] has assigned to him. Concerns about him have only been revealed during his parole hearings, which occur every two years and where a significant amount of unfavourable information about him has been disclosed. Mr. [RESPONDENT] believes that this has negatively impacted the consideration for his release on parole and his security score, which has led to him being reclassified and transferred to a maximum-security institution. White offenders involved in altercations do not get reclassified in the same way. The tools used to assess a Black offender’s public safety or recidivism risk do not include a cultural component. [NAME] uses assessment tools, including psychological risk assessment, at various stages of an offender’s sentence, to determine security classification and correctional programming. These psychological and actuarial risk assessment tools are used to determine an offender’s potential for violent behaviour. Experts have expressed concern that the tools import cultural biases, in part because Black offenders are likely to present characteristics that correspond to a higher risk due to contextual factors and over-representation of Black persons in poor systemic and correctional outcomes. To the extent that oppressive social conditions do much to bring Black persons in contact with the justice system, the emphasis on static factors tied with criminal history may represent a form of systemic discrimination. Reports by the [NAME] have critiqued [NAME]’s risk assessment tools, including concerns that they are subject to cross-cultural bias. Marginalized groups tend to be assessed at too high a security level. [ 10 ] [NAME] points out that the complaint did not specifically refer to actuarial risk assessment tools being used on racialized offenders or offenders with mental health disabilities. [NAME] notes that there are six specific incidents of discrimination alleged by Mr. [RESPONDENT] in the complaint: He was denied an employment opportunity. He was placed in segregation. He was denied access to religious items. He was subjected to inappropriate language. He was denied appointments with a psychologist. His security classification was increased based on his disability. [ 11 ] [NAME] maintains that the Commission, in adding the Impugned Allegations to its SOP, is expanding the complaint to effectively introduce substantially novel complaints. [ 12 ] I am not persuaded by the [NAME]’s argument. I find that Mr. [RESPONDENT] raised his concerns about systemic discrimination from the outset, initially in basic terms, but in progressively more detail through the course of the complaint process. [ 13 ] Mr. [RESPONDENT] points out that the Commission’s rules require complainants to explain their situation on the complaint form in just three pages. Given the limited amount of information that he could include on the form, he concentrated on setting out in detail the above-mentioned six specific incidents to which [NAME] referred in its motion. [ 14 ] Mr. [RESPONDENT] adds, however, that although the complaint does not specifically refer to assessment tools and their discriminatory application and despite the page restrictions, the content of his complaint mentions numerous systemic factors contributing to negative outcomes in racialized incarcerated people’s correctional plans and interventions. He identifies various instances where these systemic practices have impacted him specifically. [ 15 ] Thus, several lines into his complaint, Mr. [RESPONDENT] alleges that the [NAME] is “built on systemic racism.” He complains about the discrimination he experienced as having led to him being assigned a higher security score than he should have been. He also speaks extensively about how the case management teams assigned to him have treated him as “less than human” in the way they have managed his case. [ 16 ] The complaint, therefore, does bring up the issue of systemic discrimination in general terms. The complaint is not solely focussed on the six specific incidents detailed in the complaint. [ 17 ] The Impugned Allegations in the Commission’s SOP are admittedly more detailed. However, as observed in [NAME] at para 13, SOPs are intended and expected to elaborate and expand on the issues raised in the complaint. [ 18 ] In determining the scope of the original complaint, the Tribunal can examine the Commission’s investigation report. In Mr. [RESPONDENT]’s case, the Commission mandated one of its human rights officers (HRO) to investigate the complaint and prepare a report, which was issued on September 21, 2022. The report sets out numerous references to allegations of systemic issues giving rise to discrimination. For instance, according to the report, Mr. [RESPONDENT] highlighted, in his submissions to the HRO, a number of reports and articles that shed light on his experience as a Black man in prison. [ 19 ] Mr. [RESPONDENT] also reported to the HRO that there is a “disconnect” with his case management team, which has impacted his security score and has resulted in his being transferred to a [NAME]. Mr. [RESPONDENT] alleges that [NAME] responded to his concerns by saying they have discretion in their decision-making. Mr. [RESPONDENT] also claims that the discretion some [NAME] members employed, especially in his case, generally perpetuates an abuse of power and the systemic barriers that Black and other racialized offenders face. [ 20 ] Mr. [RESPONDENT] also told the HRO that his security score was typically reclassified upwards while white offenders involved in altercations remain in medium-security facilities. He alleged that without appropriate cultural consideration and understanding, racialized inmates are systematically held at higher security ratings for a longer time than necessary. Mr. [RESPONDENT] also argued that the information brought before the [NAME] is derived from his case management team that is controlled by [NAME]. Mr. [RESPONDENT] referred to reports from the [NAME] indicating that [NAME] was planning a validation exercise of its “Custody Rating Scale” for [NAME] offenders to ensure that it is “culturally relevant.” [ 21 ] I note that the Commission claims in its submissions that security assessments and psychological risk assessments typically form part of the file provided to the [NAME] alongside a recommendation regarding the risk of recidivism, often based on scores calculated during a risk assessment evaluation. [NAME] claims for its part that this information is inaccurate, but that is a matter to be determined on the evidence at the hearing. [ 22 ] In reviewing the remedies that Mr. [RESPONDENT] was seeking, the HRO noted that Mr. [RESPONDENT] wanted a review of the assessment tools (e.g., psychological, custody rating scale, security override, discretion, etc.) used by [NAME] to determine whether they are relevant and include a cultural component and to assess whether they disproportionately disadvantage racialized offenders. [ 23 ] For these and other reasons, the HRO, in her recommendations to the Commission, commented that the complaint potentially raises systemic issues relating to the adverse differential treatment of Mr. [RESPONDENT] as a Black offender with mental health disabilities. [ 24 ] On December 14, 2022, the Commission issued its decision regarding the complaint. After reviewing the complaint form, the HRO’s report and the parties’ submissions in reply to the report, the Commission decided that it should deal with the complaint and refer it to the Tribunal for adjudication. [ 25 ] In sum, during the Commission’s investigation, Mr. [RESPONDENT] revealed in greater detail his allegations of systemic discrimination that he had only previously outlined in his complaint. [ 26 ] [NAME] argues that the HRO’s report should not be taken into account since it is the complaint that the Commission referred to the Tribunal for inquiry, not the report. However, as I already mentioned, in determining the scope of a complaint, the Tribunal may consult the Commission’s investigation report among other items. Besides, the relevant portions of the report are not so much the HRO’s recommendations but rather her reporting of what Mr. [RESPONDENT] told her, which really are just elaborations of some of the basic allegations that he managed to include on the three-page complaint form. [ 27 ] [NAME] argues that the only reference to security classification in the investigation report is regarding an allegation that his security level was raised solely due to his disability as a way to transfer him to another facility. [NAME] submits that psychological actuarial tools have no nexus to this allegation. However, the Tribunal cannot decide at this stage on the validity of this argument as this is a matter to be determined through evidence at the hearing. [ 28 ] [NAME] also argues that courts have in any event held that reliance on actuarial tools for psychological risk assessment tools is not discriminatory ( [NAME] [NAME] , 2018 SCC 30, [2018] 2 SCR 165; [NAME] [NAME] , 2016 BCSC 1144; [NAME] [NAME] , 2019 ONCA 658; [NAME] [NAME] , 2019 NWTSC 37; [NAME] [NAME] , 2019 QCCS 4016; [NAME] [NAME] , 2016 BCPC 2019). However, as the Commission correctly points out, the cases that [NAME] cites relate to dangerous offender hearings or constitutional challenges under s. 15 of the [NAME] of Rights and Freedoms. They are not findings about whether the use of the tools is discriminatory within the meaning of the Act, and none of them address their impact specifically on Black offenders. Mr. [RESPONDENT] and the Commission are therefore not barred from raising their concerns about these tools before the Tribunal. [ 29 ] Mr. [RESPONDENT] filed his SOP on March 21, 2023, three weeks before the Commission filed its SOP. Mr. [RESPONDENT] elaborated even further on his allegations of systemic discrimination in his SOP. He again highlighted the lack of interaction and engagement from his case management team, adding that he believes these issues are systemic in nature and embedded in practices, policies, and procedures that appear neutral on their face but disproportionately negatively impact the Black offender population in numerous areas including security scores. Mr. [RESPONDENT] reiterated his assertion that, as a Black inmate, he has been reclassified numerous times and sent to a [NAME] for non-violent issues, which have held him back further in his [NAME]. He was profiled in a negative way and his health worsened, while white inmates who did similar or worse things were given the benefit of the doubt. [ 30 ] Mr. [RESPONDENT] states later in his SOP that his [NAME] lacks culturally responsive programming or other culturally appropriate interventions and that his psychological risk assessments lack cultural consideration. [ 31 ] Therefore, taking into account the complaint form itself, the investigation report, and Mr. [RESPONDENT]’s SOP, I am satisfied that the Impugned Allegations in the Commission’s SOP are within the scope of the complaint. [ 32 ] Overall, [NAME] contends that it should not be obliged to defend itself against sweeping and unparticularized allegations of systemic racism or allegations that have no nexus with the complaint. The Tribunal is not a commission of inquiry. [NAME] to address allegations of systemic racism would violate the principle of proportionality, compelling the parties to devote resources to “new” allegations without a sufficient connection to the complaint. [ 33 ] However, as I have found, systemic racism was alleged in the complaint from the outset, and there is a sufficient nexus between it and the Impugned Allegations. As for the claim that the allegations are too broad, this precisely is why there is a progression in the amount of detail surrounding the systemic allegations from the complaint filing stage to the investigation and from Mr. [RESPONDENT]’s SOP to the Commission’s SOP. If [NAME] believes there is still insufficient particularization of the allegations, it has the option to request further particulars, which the Tribunal can address. C. The monetary award requests in Mr. [RESPONDENT]’s SOP [ 34 ] At paragraph 105(a) of his SOP, under the remedy section, Mr. [RESPONDENT] asked the Tribunal to order [NAME] to pay a $2,000,000 endowment to a “[NAME]” to support the staffing and operations of a legal prison clinic in Atlantic Canada and to support sustainable human rights litigation. [ 35 ] [NAME] contends that these monetary awards are not available under the Act. [ 36 ] In his response to [NAME]’s motion, Mr. [RESPONDENT] was “not opposed to conceding” to [NAME]’s arguments regarding this monetary award. [ 37 ] Accordingly, [NAME]’s request to strike the paragraph is granted. [ 38 ] I note that [NAME] mentioned in one sentence of its submissions (at paragraph 25) that it was requesting that “paragraph 105” of Mr. [RESPONDENT]’s SOP be struck, “in particular paragraph 105(a).” Given that [NAME]’s arguments were focussed solely on paragraph 105(a) and that, in its “Conclusion” section, it only asked that paragraph 105(a) be struck, my order relates to this specific clause only.
V.
ORDER [ 39 ] [NAME]’s motion to strike paragraphs 44–51 of the Commission’s SOP is denied. [ 40 ] [NAME]’s motion to strike paragraph 105(a) of Mr. [RESPONDENT]’s SOP is granted. The paragraph is struck. Signed by [NAME] Tribunal Member Ottawa, Ontario October 21, 2024 [NAME] Tribunal Parties of Record File No. : HR-DP-2911-22 Style of Cause: [RESPONDENT] v. Correctional Service Canada Ruling of the Tribunal Dated: October 21, 2024 Motion dealt with in writing without appearance of parties Written representations by: [NAME] , for the [RESPONDENT] [NAME], for the [NAME] Commission [RESPONDENT] , for the Respondent
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- Canadian Human Rights Tribunal Tribunal Allows Broader Underfunding Claims in Discrimination Case
- Canadian Human Rights Tribunal Tribunal Grants Adjournment for Human Rights Hearing Over New Disclosures
- Canadian Human Rights Tribunal Assembly of First Nations Granted Interested Person Status in Discriminatio…
- Canadian Human Rights Tribunal Human Rights Tribunal Rejects Preliminary Motion to Dismiss Complaint
- Canadian Human Rights Tribunal Tribunal Rejects Respondents' Motion to Strike Complaint Details
- Canadian Human Rights Tribunal Human Rights Tribunal Approves Limited Disclosure of Hearing Audio
- Canadian Human Rights Tribunal CHRT Rules Against Air Canada in Disability Discrimination Case
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- A complainant in a human rights case is entitled to have their allegations considered by the tribunal, provided they are not speculative or frivolous.
❌ Tends to be rejected
- A complaint may be dismissed as abandoned if the complainant fails to comply with procedural requirements and does not respond to communications from the trib
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal rejected CSC's motion to strike paragraphs alleging systemic discrimination but granted its request regarding monetary awards.
Who was involved?
A complainant and Correctional Service Canada, with the Canadian Human Rights Commission as a party.
How did the court decide, and why?
The Tribunal found that allegations of systemic discrimination were within the scope of the original complaint despite not being initially detailed.
Which laws or rules were applied?
Canadian Human Rights Act, s. 7 was cited as relevant to the decision.
What was the argument that mattered most?
The claimant argued that systemic discrimination allegations were within the scope of their complaint from the outset.
Was the decision for or against the person who brought the case?
For the complainant regarding systemic discrimination but not monetary awards.
What does this mean for someone in a similar situation?
Complainants can expand on allegations of systemic discrimination as their understanding evolves, provided it remains within the original complaint's scope.
What evidence or documents mattered?
The investigation report and statements from the complainant were crucial.
Can a decision like this be appealed?
Yes, decisions can often be appealed to higher courts but specific rules apply.
Is it worth getting a lawyer for a case like this?
It is advisable to consult with a qualified lawyer for legal advice and representation.
