Tribunal Strips New Complaints From Statement of Particulars
📌 In brief
In this case, the Canadian Human Rights Tribunal ruled that certain allegations in the complainant’s statement of particulars were not reasonably connected to the original complaint and should be struck out. The decision emphasizes the importance of maintaining a clear connection between the initial complaint and any subsequent submissions.
⚖️ Legal holding
A respondent may move to strike allegations in a statement of particulars that are not reasonably connected to the original complaint.
📖 What the law says
This rule says it is against the law for an employer to refuse to hire someone, fire them, or treat them unfairly during their job because of a prohibited reason, like their race, religion, or gender.
Plain-English explanation — does not replace advice from a lawyer.
📖 Technical summary
The Tribunal granted a motion to strike certain paragraphs from the complainant's SOP for being substantially new complaints.
📜 Headnote Official document
The Tribunal granted a motion by the respondent to strike certain paragraphs from the complainant's statement of particulars for being substantially new complaints unrelated to the original complaint.
📚 Full judgment Official document
OUTCOME: Struck Out
Canadian Human Rights Tribunal Tribunal canadien des droits de la personne Citation: 2024 [NAME] 139 Date: December 13, 2024 File No.: HR-DP-3012-24 Between: [RESPONDENT] - and - Canadian Human Rights Commission Commission - and - Correctional Service Canada Respondent Ruling Member: [NAME] of Contents TOC \o "1-3" \h \z \u I. OVERVIEW PAGEREF _Toc184989950 \h 1 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350030000000 II.
DECISION PAGEREF _Toc184989951 \h 1 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350031000000 III. MOTION PAGEREF _Toc184989952 \h 1 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350032000000 IV. ANALYSIS PAGEREF _Toc184989953 \h 3 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350033000000 A. Legal framework PAGEREF _Toc184989954 \h 3 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350034000000 B. The Disputed Allegations in the [RESPONDENT]’s SOP PAGEREF _Toc184989955 \h 4 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350035000000 C. My Reasons PAGEREF _Toc184989956 \h 7 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350036000000 [NAME] _Toc184989957 \h 9 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350037000000 E. Closing Consideration PAGEREF _Toc184989958 \h 10 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350038000000 V.
ORDER PAGEREF _Toc184989959 \h 10 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003100380034003900380039003900350039000000 I. OVERVIEW [ 1 ] The Respondent, Correctional Service Canada ([NAME]), has filed a Motion to strike certain paragraphs in the Statement of Particulars (SOP) of the [RESPONDENT], Ms. [RESPONDENT].
II.
DECISION [ 2 ] The Motion to strike the impugned paragraphs in the [RESPONDENT]’s SOP is granted.
III. MOTION [ 3 ] Ms. [RESPONDENT] is a former employee of [NAME]. She alleges that [NAME] discriminated against her as a casually employed member of the kitchen staff and has continued to discriminate against her post-employment, all based on her age and/or sex. [ 4 ] In accordance with Rules 18 to 20 of the Canadian Human Rights Tribunal Rules of Procedure, 2021 , SOR/2021-137 (the Rules of Procedure), the parties are required to file their SOPs wherein they set out their positions on the issues and facts of the complaint. [ 5 ] In its Motion, [NAME] claims that the SOP of the [RESPONDENT], Ms. [RESPONDENT], unnecessarily expands and goes beyond the scope of the Complaint that is properly before this Tribunal, as referred by the Canadian Human Rights Commission (the Commission). [NAME] argues that certain particulars in the [RESPONDENT]’s SOP have no or insufficient connection in law, or in fact, to the Complaint, and should therefore be struck from the [RESPONDENT]’s SOP as they constitute substantially new complaints. [ 6 ] The original Complaint filed with the Commission, writes [NAME], raised allegations of discrimination in employment wherein the [RESPONDENT] argued that she had been subjected to adversely differential treatment, including harassment and bullying from other members of the kitchen staff, based on her age and/or sex. This discriminatory treatment, the [RESPONDENT] alleged, culminated in her being unfairly disciplined and ultimately having her employment with [NAME] terminated for cause. [ 7 ] The SOP of the [RESPONDENT], Ms. [RESPONDENT], includes allegations of differential treatment by [NAME] post-employment, specifically in connection with a relationship with an [NAME] that she started during the spring of 2022, after her termination as a [NAME] employee. The [RESPONDENT] and the [NAME] got married in March 2023. Relatedly, the [RESPONDENT]’s SOP raises an additional ground of discrimination based on family status, primarily arising out of how she states she has been treated by [NAME] staff when she has visited her husband. Among the allegations is that Ms. [RESPONDENT] has been wrongly accused of drug smuggling into the correctional facility. [ 8 ] The [RESPONDENT]’s SOP also includes arguments for an order that the [NAME] cease all discriminatory practices and provide remedies to address the alleged acts of discrimination arising from the [RESPONDENT]’s post-employment experiences with [NAME]. [ 9 ] Ultimately, the Respondent seeks to strike paragraphs from the [RESPONDENT]’s SOP which raise what the Respondent [NAME] views as substantially new complaints, for having no reasonable or sufficient connection with the original Complaint. Indeed, they would introduce family status as a prohibited ground of discrimination; they arose after the complaint was accepted by the Commission; they relate to events which occurred after the [RESPONDENT]’s employment with [NAME], thereby falling outside of the timeframe of the Complaint referred to this Tribunal by the Commission. Additionally, the Respondent argues that the Complaint did not explicitly or implicitly raise the application of section 5 of the CHRA to the allegation, whereas the [RESPONDENT]’s SOP aims to do so. [ 10 ] The Respondent relatedly argues that the Tribunal should also exercise its discretion to strike portions of the [RESPONDENT]’s SOP that requests remedies that relate to alleged facts that are beyond the scope of the present Complaint.
IV. ANALYSIS A. Legal framework [ 11 ] The Tribunal’s jurisdiction to conduct inquiries into complaints flows from the Commission requesting, under section 49 of the Canadian Human Rights Act , R.S.C., 1985, c. H-6 (the “Act”), that the Tribunal Chairperson institute an inquiry where the Commission has determined that such an inquiry is warranted based on the circumstances of the complaint. Once the Commission makes this request, the Tribunal must proceed with an inquiry into the complaint (s. 49(2) of the Act). [ 12 ] The same legal principles used to determine the scope of a complaint are to be applied to addressing motions to strike ( [NAME] v. [COMPANY] , 2021 [NAME] 32, at para 7 [ [NAME] ]; [NAME] v. Canadian Armed Forces , 2019 [NAME] 33, at para 55). The overview of these core legal principles in [NAME] , at paragraphs 9 to 17 and 22, provides guidance on how a complaint under the Act properly moves through the process from initial receipt by the Commission to being subject to an inquiry by way of a hearing conducted by this Tribunal. [ 13 ] The Commission’s letter to the Chairperson of the Tribunal requesting that an inquiry be instituted into a complaint determines the scope of the complaint. However, this Tribunal has recognized that SOPs may be used to clarify, refine and elaborate on what was submitted in the initial complaint, as new facts or new circumstances related to the complaint may unfold or be uncovered after the initial complaint ( [NAME] at para 13). [ 14 ] Though an SOP can clarify, refine and elaborate on a complaint, this does not allow a [RESPONDENT] to use the SOP to introduce allegations or incidents that have no logical connection to the complaint filed. In other words, the SOP must reasonably respect the factual foundations of the allegations raised in the original complaint ( [NAME] at para 15). [ 15 ] When the Tribunal receives submissions that appear to amend, modify, or expand the scope of the complaint before it, the Tribunal must determine whether there is a sufficient connection or nexus between what is alleged in the SOP and what was submitted in the original complaint before the Commission. [ 16 ] Where there is a sufficient or reasonable nexus between the original complaint and the allegations as detailed in the SOP, the proposed adjustment to the scope of the complaint is permissible. Without this reasonable nexus, the new allegations raised in the SOP may be regarded as an entirely new complaint ( [NAME] at para 16). [ 17 ] Addressing issues of scope and motions to strike is also informed by a consideration of the principle of proportionality. This principle is expressed in subsection 48.9(1) of the CHRA which obligates the Tribunal to conduct its proceedings as informally and expeditiously as the rules of natural justice and the Rules of Procedure allow. ( [NAME] v. Public Health Agency of Canada , 2022 [NAME] 31 [ [NAME] ] at para 13). [ 18 ] The Tribunal’s Rules also reiterate the importance of proportionality. Rule 5 states that the Tribunal is to interpret and apply its rules in a manner that allows each matter before the Tribunal to be determined informally, expeditiously and fairly. [ 19 ] I interpret these provisions to mean that the parties in each matter and the Tribunal itself are to avoid making proceedings unnecessarily or unreasonably lengthy, complex, or costly. This commitment to proportionality aims to balance procedural fairness and natural justice for the parties while also maintaining access to justice for other parties seeking to have their matters determined by the Tribunal ( [NAME] at paras 8-15). B. The Disputed Allegations in the [RESPONDENT]’s SOP [ 20 ] As referred to in paragraph 9 of this ruling, the Respondent seeks to have the following paragraphs (the “Disputed Allegations”) struck from the [RESPONDENT]’s SOP for being substantially new complaints: Facts – paragraphs 26 to 28; Issues & Position – paragraphs 1(e) and 2(e) to 2(g); and Orders – paragraphs 6(a) to 6(e). [ 21 ] These paragraphs are summarized below: Facts Ms. [RESPONDENT] claims that [NAME] has made false allegations that she has smuggled drugs into the institution through access gained for her Private Family Visits with her husband, and that [NAME] has illegally restricted her family visits. These stated actions of [NAME] have harmed Ms. [RESPONDENT]’ health, and have negatively impacted her husband’s eligibility for parole, the timing of his potential release, and his chances of being moved to a [NAME]. Ms. [RESPONDENT] continues to face post-termination discrimination from [NAME] as a justification for her termination and which is based on the ground of family status. Issues & Position Whether, post-termination, [NAME] has discriminated against Ms. [RESPONDENT] based on family status and contrary to Commissioner’s Directives. [NAME] subjected Ms. [RESPONDENT] to ongoing discrimination following her termination by: Continuing to deny her pay in lieu of notice and maintaining that she was fired for cause once they learned months after her termination that she had entered into a relationship with her now husband; Unfairly denying and delaying her access to Private Family Visits with her husband without providing them with an opportunity to make submissions to [NAME] prior to these decisions being made; [NAME] making multiple attempts to falsely suggest that Ms. [RESPONDENT] began her relationship with her husband while employed as [NAME] staff. Whether Ms. [RESPONDENT]’ wrongful termination and ongoing treatment by CHC has caused serious harm to her health; Whether Ms. [RESPONDENT] has experienced ongoing harassment from [NAME] in the context of seeking or accessing personal family visits with her husband, including being subjected to intrusive searches, and, whether this has had an impact on her husband’s remaining sentence. Orders Seeking to have the Tribunal order that [NAME] cease all discriminatory practices towards her. Seeking to have this Tribunal order the Respondent to amend Ms. [RESPONDENT]’ visitation record and her husband’s institutional record to reflect alleged breaches by [NAME] of [NAME] procedure which led to actions that led Ms. [RESPONDENT] to be deemed a threat to the penitentiary. Seeking to have this Tribunal order the Respondent to correct or clarify Ms. [RESPONDENT]’ visitation record and her husband’s institutional record, especially in relation to decisions of the [NAME], where it is argued by the [RESPONDENT] that such records are false and/or inaccurate and allow Ms. [RESPONDENT] to be regarded as a threat for bringing drugs into the institution. [ 22 ] In response to the Respondent’s Motion, Ms. [RESPONDENT] agrees that reference to “her protected ground of family status” should be removed from paragraph 28 of the Facts section of her pleading but maintains that nothing else in paragraphs 26 to 28 in her Facts submissions should be struck. [ 23 ] With respect to the Issues & Position section of her SOP, Ms. [RESPONDENT] agrees that paragraph 1(e)(ii) should be struck so that her SOP does not include a question of whether [NAME]’s post-employment treatment of Ms. [RESPONDENT] constituted a contravention of any of [NAME]’s Commissioner’s Directives. She submits that the remainder of the Disputed Allegations in that section should not be struck. [ 24 ] Ms. [RESPONDENT] also argues that none of the Disputed Allegations in her Orders section of her SOP should be struck. [ 25 ] The [RESPONDENT] asserts that no other parts of the Disputed Allegations should be struck from her SOP. [ 26 ] The [RESPONDENT] further states that post-termination conduct of the Respondent is not relevant for a determination of whether discrimination has occurred as alleged. However, she argues that it is still sufficiently connected to the original Complaint because they are relevant to the [RESPONDENT]’s position on what the appropriate remedies are that the Tribunal should order to account for the ongoing damages suffered by the [RESPONDENT]. [ 27 ] The [RESPONDENT] also states that the ongoing actions of the Respondent towards Ms. [RESPONDENT] have a direct connection to the discriminatory treatment Ms. [RESPONDENT] suffered as an employee of [NAME], and that Ms. [RESPONDENT] would not be subjected to this discriminatory treatment post-employment if she was not a former employee of [NAME] that had been terminated. [ 28 ] Further, the [RESPONDENT] claims that the ongoing actions of the Respondent are relevant because they negatively impact Ms. [RESPONDENT]’ ability to recover from the alleged discriminatory experience she had as a [NAME] employee as alleged in her original Complaint. [ 29 ] Finally, the [RESPONDENT] asserts that because the Disputed Allegations are meant to go to the remedies portion of Ms. [RESPONDENT]’ complaint, it would be premature to strike the Disputed Allegations at this point in the proceedings. [ 30 ] The Respondent, [NAME], agrees that the [RESPONDENT] should remove allegations of discrimination on the ground of family status from her SOP and asserts that this then means that there is no discriminatory basis for [NAME]’s conduct towards Ms. [RESPONDENT] post-employment. The Respondent states that this would also mean that there is no connection between Ms. [RESPONDENT]’ post-employment treatment and her alleged treatment as a [NAME] employee. Because of this, the Respondent asserts, there is also no connection between the [RESPONDENT]’s post-employment treatment by [NAME] and the damages she aims to claim arising from her original Complaint that is now before this Tribunal. [ 31 ] The Respondent addresses the Complaint’s argument that the Disputed Allegations are relevant to remedies by contending that the remedies sought in the [RESPONDENT]’s Orders section have no nexus with Ms. [RESPONDENT]’ employment at [NAME] and raise elements that are of a different nature than the original Complaint referred to this Tribunal by the Commission. C. My Reasons [ 32 ] I am persuaded by [NAME]’s arguments. I find that the Disputed Allegations should be struck from the [RESPONDENT]’s SOP. [ 33 ] The Disputed Allegations are insufficiently connected to the Complaint referred to the Tribunal. They do not clarify, refine or elaborate on the initial complaint, but amount to the submission of entirely new complaints. I find this for several reasons outlined below. [ 34 ] First, the original [NAME] was submitted under section 7 of the Act, based on discrimination in the context of Ms. [RESPONDENT]’ employment at [NAME]. In the Disputed Allegations, however, the [RESPONDENT] frames her allegations of discriminatory practices by the [NAME] by reference to activities that she claims occurred after her employment had ended, wherein such activities seem more relevant to a complaint under section 5 of the Act. Section 5 addresses discriminatory practices in the provision of goods, services, facilities or accommodation. The [RESPONDENT], in so doing, introduces a new discriminatory practice. [ 35 ] Second, although the [RESPONDENT] ultimately changed her position and agreed that her SOP should not include the ground of family status as it originally did, this does not take away from the reality that this ground is still at the core of the Disputed Allegations. I find that these allegations introduce an entirely new ground of discrimination. [ 36 ] Third, the Complaint focuses on alleged bullying, harassment, adverse differential treatment and being accused of inappropriate conduct towards inmates while an employee of [NAME], leading to her termination. The Disputed Allegations, however, concern the [RESPONDENT] being classified as a potential or actual smuggler of drugs into the institution as a general member of the public. [ 37 ] Fourth, there is a strong difference in the nature and substance of the events alleged relating to Ms. [RESPONDENT]’ time as a [NAME] employee, and the occurrences raised in the Disputed Allegations concerning her challenges and alleged mistreatment while seeking to access visitation with her husband as a member of the public. [ 38 ] For the purposes of resolving the Complaint before the Tribunal, I find that the Disputed Allegations have minimal and insufficient connection to the Complaint referred to the Tribunal and that they do not reasonably respect the factual foundations of the allegations raised in the original Complaint filed with the Commission ( [NAME] at para 15, 16). [ 39 ] Additionally, at paragraph 12 of the [RESPONDENT]’s Motion materials, the [RESPONDENT] argues that Ms. [RESPONDENT] would not be continually subjected to adverse treatment from [NAME] if she was not a former employee who had been terminated. I do not find that this claim provides the necessary factual foundation to dismiss the present Motion to strike. In other words, this claim alone is not sufficient to fold into a single complaint both the [RESPONDENT]’s post-termination allegations on one hand, and the original Complaint that was made to the Commission and referred to the Tribunal, on the other. [ 40 ] Finally, the [RESPONDENT] argues that the Disputed Allegations are relevant and should not be struck from the [RESPONDENT]’s SOP because they provide an indication of the appropriate remedies that this Tribunal should order if it finds that the Complaint is substantiated. I am not persuaded that this point is enough to overcome the four reasons that I discussed earlier in this ruling for finding that the Disputed Allegations do not establish a sufficient nexus or connection to the original Complaint. [ 41 ] Finally, I would not be adhering to the principle of proportionality if I were to allow the Disputed Allegations to form part of the Complaint before the Tribunal. The Disputed Allegations would make the present proceedings unnecessarily lengthy, complex, and costly, quite likely involving many more pre-hearing motions, case management conference calls, hearing days, witnesses, volumes of exhibits, and a needlessly wide range of types of evidence. By excluding the Disputed Allegations, the parties’ rights to procedural fairness and natural justice are appropriately balanced with considerations of access to justice for other parties aiming to have their matters determined by the Tribunal in a timely fashion ( [NAME] at paras 8-15). [NAME] [ 42 ] In the Issues & Position section of the [RESPONDENT]’s SOP, specifically at paragraph 2(e), the [RESPONDENT] states that the Respondent, [NAME], has continued “denying [Ms. [RESPONDENT]] proper pay in lieu of notice” based on incidents related to her time as a [NAME] employee, including up to her termination. My order to strike excludes this portion of the [RESPONDENT]’s SOP because I find that this allegation is sufficiently connected to the original Complaint. [ 43 ] Similarly, at paragraph 2(f) of the Issues & Position section of the [RESPONDENT]’s SOP, the [RESPONDENT] argues that she has “suffered significant and severe medical problems directly related to her wrongful termination…” My order to strike excludes this portion of the [RESPONDENT]’s SOP because there is enough of a nexus between this claim and the original Complaint. [ 44 ] As a closing consideration, based on the nature and timing of the facts and issues raised in the Disputed Allegations, while the Tribunal has no authority with respect to such, it remains open to Ms. [RESPONDENT] to engage with her counsel to explore the viability of submitting the Disputed Allegations as the substance of an entirely new set of Complaints to the Commission. E. Closing Consideration V.
ORDER [ 45 ] [NAME]’s Motion to strike the following paragraphs from the [RESPONDENT]’s SOP is granted: Facts – paragraphs 26 to 28; Issues & Position – paragraphs 1(e) and 2(e) to 2(g) (with the exceptions noted in paragraph 42 and 43 of this ruling); and Orders – paragraphs 6(a) to 6(e). Signed by [NAME] Tribunal Member Ottawa, Ontario December 13, 2024 Canadian Human Rights Tribunal Parties of Record Tribunal File: HR-DP-3012-24 Style of Cause: [RESPONDENT] v. Correctional Service Canada Ruling of the Tribunal Dated: December 13, 2024 Motion dealt with in writing without appearance of parties Written representations by: [NAME] , for the [RESPONDENT] [NAME] and [RESPONDENT] [NAME] , for the Respondent
📊 How courts decide similar cases
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
❌ Tends to be rejected
- The allegations were not reasonably connected to the original complaint.
- The complainant failed to comply with procedural requirements and did not respond to communications from the tribunal.
- The complainant did not actively participate in their case.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted a motion by the respondent to strike certain paragraphs from the complainant’s statement of particulars.
Who was involved?
A former employee (the claimant) and Correctional Service Canada (the respondent).
How did the court decide, and why?
The Tribunal decided that the new allegations were not reasonably connected to the original complaint and should be struck out.
Which laws or rules were applied?
Canadian Human Rights Act, s. 7; Canadian Human Rights Tribunal Rules of Procedure, 2021.
What was the argument that mattered most?
The respondent argued that the new allegations in the SOP were substantially new complaints and not reasonably connected to the original complaint.
Was the decision for or against the person who brought the case?
Against the claimant, as their new allegations were struck out.
What does this mean for someone in a similar situation?
Someone bringing a human rights complaint should ensure that any subsequent submissions are closely related to the original complaint.
What evidence or documents mattered?
The Tribunal relied on the initial complaint and the statement of particulars submitted by the claimant.
Can a decision like this be appealed?
Yes, decisions from the Canadian Human Rights Tribunal can often be appealed to the Federal Court of Canada.
Is it worth getting a lawyer for a case like this?
It is highly recommended to consult with a qualified lawyer who specializes in human rights law.
