VadeLab
DismissedCanadian Human Rights Tribunal·

Human Rights Complaint Dismissed for Lack of Participation

Case No. 2024 CHRT 108 · Member Jennifer Khurana

📌 In brief

A human rights complaint against a company was dismissed because the complainant did not respond to communications from the Canadian Human Rights Tribunal for almost two years. The claimant had several opportunities but failed to participate in their case.

⚖️ Legal holding

A complainant must actively participate in their human rights complaint process or risk having it dismissed as abandoned.

Topics

human rightscomplaint dismissal

Provisions

📖 What the law says

Canadian Human Rights Act s.7 — Employment

This rule says it is against the law for an employer to refuse to hire someone, fire them, or treat them unfairly during their job because of a prohibited reason like their race, gender, or religion.

Plain-English explanation — does not replace advice from a lawyer.

📖 Technical summary

The claimant's complaint was dismissed as abandoned due to lack of communication.

📜 Headnote Official document

The claimant's human rights complaint was dismissed as abandoned due to failure to communicate or participate in the process over an extended period, despite multiple attempts by the Tribunal and the respondent to engage.

📚 Full judgment Official document

OUTCOME: Dismissed

Canadian Human Rights Tribunal Tribunal canadien des droits de la personne Citation: 2024 [NAME] 108 Date: October 4, 2024 File No.: HR-DP-2890-22 Between: [RESPONDENT] - and - Canadian Human Rights Commission Commission - and - [RESPONDENT] Respondent Decision Member: [NAME]. OVERVIEW [ 1 ] [RESPONDENT], the [RESPONDENT], has not communicated with the Tribunal since March 3, 2023. Since that time, the Tribunal has attempted to contact Mr. [RESPONDENT] several times. He has not responded or otherwise communicated with the Tribunal in 18 months. [ 2 ] The Tribunal asked [RESPONDENT] and the Canadian Human Rights Commission (the “Commission”) for submissions on how to proceed in light of Mr. [RESPONDENT]’s failure to participate in his complaint. [RESPONDENT] argues that the Tribunal should dismiss the complaint as abandoned because the [RESPONDENT] has taken no steps to advance his case despite receiving notice of the consequences for failing to do so. The Commission takes no position but provided a non-exhaustive list of factors the Tribunal could consider in deciding whether to dismiss the complaint.

II.

DECISION [ 3 ] The complaint is dismissed as abandoned. Mr. [RESPONDENT] has not participated in the complaint process since March 2023 and has been given several opportunities to communicate his intention to proceed with his complaint. I am persuaded that he has received notice of the steps required to advance his case, and the consequences for failing to do so.

III. ANALYSIS [ 4 ] The Tribunal sent its initial letter by email to Mr. [RESPONDENT] on November 25, 2022, to the email address provided by the Commission. Mr. [RESPONDENT] responded to the Tribunal’s letter by email on December 15, 2022, from the same email address. [ 5 ] On March 3, 2023, Mr. [RESPONDENT] filed his Statement of Particulars (SOP). On March 24, 2023, [RESPONDENT] filed its SOP. Mr. [RESPONDENT] did not file a Reply. Together with his SOP, Mr. [RESPONDENT] filed a request for anonymity, which the Tribunal dismissed on May 22, 2024. [ 6 ] On February 5, 2024, the Tribunal wrote to the parties to schedule a Case Management Conference Call in this matter. Mr. [RESPONDENT] did not respond. The Tribunal’s Registry sent him follow-up emails on February 8 and 13, 2024, but again the [RESPONDENT] did not respond. It also left a voicemail at the phone number it had on file for the [RESPONDENT] on February 15, 2024. Mr. [RESPONDENT] did not return the call. [ 7 ] On March 4, 2024, the Tribunal sent a letter to Mr. [RESPONDENT] by courier and by email to the email address he had previously used to contact the Tribunal. The letter requested that Mr. [RESPONDENT] respond to the Tribunal no later than March 25, 2024, and warned that failure to do so could result in the complaint being dismissed as abandoned. The courier was returned as undeliverable. The email was not returned as undeliverable. [ 8 ] The Tribunal again contacted Mr. [RESPONDENT] on September 11, 2024, and advised him of the steps taken to reach him. It also asked the other parties for submissions on the possible dismissal of the complaint as abandoned in light of Mr. [RESPONDENT]’s failure to answer any of the Tribunal’s communications. It set a deadline of September 16, 2024, for Mr. [RESPONDENT] to confirm his intention to proceed with his complaint and to include reasons for his non-communication to date. Mr. [RESPONDENT] did not answer or otherwise communicate with the Tribunal. [ 9 ] Complainants have the responsibility to advance their cases and to provide their most recent contact information ( [NAME] v. [NAME] of Canada , 2024 [NAME] 6 at paras. 4-5). While all parties have a full and ample opportunity to be heard, this is not to be to the detriment of the other parties or the Tribunal. The Respondent also has the right to have the complaint addressed in a timely way ( [NAME] v [NAME]’azdli Whut’en First Natio n, 2021 [NAME] 21 at para 23 and 39). [ 10 ] The Commission takes no position on whether the complaint should be dismissed as abandoned. It did, however, forward copies of communications it had with Mr. [RESPONDENT]. On August 30, 2024, Mr. [RESPONDENT] told the Commission that he had been locked out of his email, and no longer had access to his old phone. He also advised that he was in Ireland and asked to have a call, acknowledging that his file could be dismissed as abandoned. Counsel for the Commission responded the same day and advised that if he wished to pursue his complaint, he should advise the Registry as soon as possible and provided the Tribunal’s email address. Counsel for the Commission also offered to connect by videoconference and asked for Mr. [RESPONDENT]’s availability for a call. Mr. [RESPONDENT] answered two weeks later, on September 12, 2024, asking what the Commission’s decision was, and whether his case would be thrown out or he should get a lawyer. A few minutes later, counsel for the Commission reminded Mr. [RESPONDENT] that he must let the Tribunal know if he intends to proceed, again providing the Tribunal email address. Counsel for the Commission offered to speak with Mr. [RESPONDENT] the following day or later that week. [ 11 ] On September 18, 2024, the Tribunal wrote to the parties, acknowledging receipt of the exchange between the Commission and the [RESPONDENT]. The Tribunal advised that Mr. [RESPONDENT] had until September 20, 2024, to contact the Tribunal, following which the Tribunal would issue a ruling determining the possible dismissal of his complaint. [ 12 ] [RESPONDENT] argues that the Tribunal should dismiss the complaint as abandoned as Mr. [RESPONDENT] has not communicated with the Tribunal in 18 months. It further argues that the August 30, 2024, exchange with the Commission is evidence that the [RESPONDENT] received the Tribunal’s communication and understood that his complaint could be dismissed, and yet has repeatedly failed to communicate with the Tribunal in any way. [ 13 ] I agree. Mr. [RESPONDENT] has been given multiple opportunities to communicate an intention to proceed with his complaint. While he indicates to Commission counsel that he was locked out of his email, he has written from the same email address to which the Tribunal has sent its communications. He has clearly received notice of at least some of the Tribunal’s communications, as well as the warning that failure to respond could result in his complaint being dismissed as abandoned. The Commission has also attempted to support Mr. [RESPONDENT]’s participation in the process, advising him to contact the Tribunal or risk having his complaint dismissed. [ 14 ] [RESPONDENT] is entitled to have the complaint addressed in a timely way, and each communication it has had to send for Mr. [RESPONDENT]’s failure to participate has also imposed costs on the Respondent. Mr. [RESPONDENT] has not provided any reason for why he has not been able to participate in his proceeding or even to communicate an intention to proceed. While the Tribunal can be flexible and acknowledges the difficulties that self-represented litigants may face, its role is not to pursue a [RESPONDENT] who chooses not to participate in their own complaint process. [ 15 ] In the circumstances, Mr. [RESPONDENT] is deemed to have abandoned his complaint.

IV.

ORDER [ 16 ] The complaint is dismissed as abandoned. The Tribunal’s file will be closed, and the Registrar will advise the parties accordingly. Signed by [NAME] Tribunal Member Ottawa, Ontario October 4, 2024 Canadian Human Rights Tribunal Parties of Record Tribunal File: HR-DP-2890-22 Style of Cause: [RESPONDENT] v. [RESPONDENT] of the Tribunal Dated: October 4, 2024 [RESPONDENT], for the Canadian Human Rights Commission [RESPONDENT] , for the Respondent

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

❌ Tends to be rejected

  • The claimant did not comply with procedural requirements and deadlines.
  • The claimant failed to actively participate in the process.
  • The claimant did not adhere to the Tribunal’s Rules of Procedure.
  • The claimant did not respond to communications from the Tribunal.
  • The claimant did not provide sufficient evidence to substantiate claims of discrimination.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The human rights complaint was dismissed as abandoned.

Who was involved?

A complainant and a company were involved, with the Canadian Human Rights Commission also participating.

How did the court decide, and why?

The Tribunal decided that the claimant's failure to participate in their case over an 18-month period justified dismissing the complaint as abandoned.

Which laws or rules were applied?

The Canadian Human Rights Act was cited regarding the complainant's responsibility to advance their case.

What argument mattered most?

The claimant's repeated failure to communicate with the Tribunal despite multiple attempts justified dismissing the complaint.

Was the decision for or against the person who brought the case?

The decision was against the complainant.

What does this mean for someone in a similar situation?

Failing to participate actively in their human rights complaint can result in dismissal of the case.

What evidence or documents mattered?

Email communications and attempts by the Tribunal to contact the claimant were key.

Can a decision like this be appealed?

Decisions from the Canadian Human Rights Tribunal may be appealable, but specific rules apply.

Is it worth getting a lawyer for a case like this?

It is advisable to consult with a qualified lawyer for advice on human rights cases.

Official source: Canadian Human Rights Tribunal headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Canadian Human Rights Tribunal. It is a reproduction of an official work published by the Government of Canada, and the reproduction has not been produced in affiliation with, or with the endorsement of, the Government of Canada. It is not an official version.