First-tier Tribunal Extends Building Manager's Appointment
📌 In brief
The First-tier Tribunal decided to extend the building manager's appointment for another year, increasing her fees by 3.5%. This decision resolved disagreements between a person regarding the management of the building and the progress of necessary works.
⚖️ Legal holding
A building manager's appointment can be extended if it is just and convenient to do so.
📖 What the law says
The appropriate tribunal can appoint a manager if they find it just and convenient to do so, considering all the circumstances of the case.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal extended the appointment of a building manager for another year, with a 3.5% fee increase.
📜 Headnote Official document
The Tribunal granted an extension of a building manager's appointment for one year, with a 3.5% fee increase, resolving disputes among leaseholders over management and works progress.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AW/LVM/2022/0001 HMCTS code
Property : : P: [ADDRESS] [POSTCODE] Applicant : [redacted] Representative : [COMPANY] Respondents : [redacted] [NAME] [NAME] & [NAME] (Flat 1) [NAME] and [NAME] (Flat 3) Manager : [NAME] of [NAME] : Variation of order for appointment of a manager Tribunal : Tribunal Judge [NAME] of decision : 30 May 2022
DECISION
2 Covid-19 pandemic: description of hearing This has been a remote video hearing, which has been consented to by the parties. The form of remote hearing was V: SKYPEREMOTE. A face-to-face hearing was not held because it was not practicable and all issues could be determined in a remote hearing.
BACKGROUND 1. The Applicant seeks the extension by 2 years of the order made on 11
March 2019 and expiring on 10 March 2022 (ref: LON/00AW/IAM/
2018/0013) appointing Mrs [RESPONDENT] as manager under section
24(9) of the Landlord and Tenant Act 1987 (the “Act”). In addition, the
Applicant seeks a 3.5% uplift in the fees of Mrs [APPELLANT] for the
proposed term of the extension of her appointment. Not all the works
that it was hoped Mrs [NAME] would see to completion have yet
been carried out. 2. Mrs [NAME] and the Third Respondents have indicated their
agreement to the extension. The [NAME] Respondents, who were the
Applicants in the previous case, oppose the [NAME].
3. The basis for opposing the [NAME] is that the [NAME] Respondents contend that Mrs [NAME] appointment has now served its purpose and that the restrictions on their legal rights as the [NAME] of their property is no longer warranted. An example of such a restriction was the inability to hire and dismiss a contractor. However, the [NAME] Respondents are prepared to allow Mrs [NAME] to continue to contractually manage the building pursuant to a management agreement entered into with the [NAME].
4. The specific complaints made by the [NAME] Respondents are, firstly, that the external works have now been completed after significant delay, save for some minor snagging works and the requirement for Mrs [NAME] to supervise the works has now ended. In addition, the appointment of Mrs [NAME] has prevented the [NAME] Respondents from taking direct action to have the substantive external works and the snagging works completed sooner.
5. Secondly, the Applicant has objected to the dispensation from the requirement for Mrs [NAME] to carry out statutory consultation pursuant to section 20 of the Landlord and Tenant Act 1985 in relation to the proposed redecoration works to the internal areas. They also contend that these works should have been carried out as part of a single phase of works together with the external works.
6. Thirdly, there was no continuing breach of obligations under section 24(2) of the Act or a failure to progress the maintenance works as the external works have largely been completed and the scope of the proposed internal redecoration works has been drafted and circulated.
3 7. Fourthly, the concerns expressed by the buildings insurance company about the immediate need for fire safety works to comply with insurance requirements is self-serving on the part of Mrs [NAME] and cannot be used to justify her continued appointment especially when these concerns were raised by the Third Respondents three and a half years ago and have not been undertaken by Mrs [NAME] as yet.
Relevant Law
8. Section 24(9) of the Act provides (so far as material) as follows:
“The appropriate tribunal may, on the [NAME] of any
person interested, vary or discharge (whether conditionally or
unconditionally) an order made under this section”.
9. Section 24(9A) of the Act does not apply as the Applicant, as a lessee, is not a “relevant person” within the meaning of the section.
10. As was correctly submitted by Counsel for the Applicant and the Third
Respondent, the correct test to apply was whether it is “just and
convenient” for it to exercise its discretion to extend the management
order as proposed. The Tribunal does not need to also be satisfied that
the statutory criteria in section 24(2) are met again: see [ADDRESS]’ Association v St. Anthony’s [COMPANY]
[2003] 2 EGLR 28 at [11] to [15], per Keene LJ [381][383-4].
11. In addition, there is no statutory limit on the length of time that a
management order can be made to last: see [ADDRESS]’ Association above.
Hearing
12. The remote video hearing in this case took place on 10 May 2022. The First and Third Applicants were represented by Miss [COUNSEL] of Counsel. The [NAME] Respondents appeared in person. Also present was the Tribunal Manager, Mrs [NAME].
13. The Tribual heard submissions from both parties.
14. Mrs [NAME] told the Tribunal that she had enjoyed a good working relationship with all of the [NAME]. She confirmed that the external works had largely been completed last year, but had been delayed as a result of the COVID-19 pandemic. However, no additional costs had been incurred to the [NAME] as a result.
15. She also confirmed that the proposed internal works had to be done in two tranches, with the emergency fire safety works being the first because insurance companies were becoming more risk averse. Both the contractor and tender had been agreed for these works. She was now considering the financing of the works, which she estimated would take 3-4 weeks. The proposed works would take approximately 6 weeks
4 to complete.
16. Mrs [NAME] said that the proposed internal redecoration works would commence on or about September or October of this year and should be completed by Christmas.
17. Mrs [NAME] told the Tribunal that a Licence for Alterations had been granted in relation to the [NAME] Respondents flat in July 2021. She understood that this involved the removal of load bearing walls in the flat, which would have to be checked with a [NAME] in advance and monitored. She further understood that the proposed works were due to commence in late summer of this year.
18. Materially, when asked by the Tribunal, Mrs [NAME] accepted that it would be possible to continue managing the building under a management agreement with the [NAME], but in her opinion this would lead to further debate and delay. She considered that a 12 month extension of her appointment by the Tribunal would be sufficient for her to complete the remaining internal works and oversee the proposed alterations to the [NAME] Respondents flat.
Decision
19. The Tribunal granted the [NAME] to extend the appointment of Mrs [NAME] for the following reasons:
(a) in the Tribunal’s judgment, she appears to be a highly competent
Manager. It was common ground that she has enjoyed the co-
operation of the [NAME]. Indeed, the [NAME] Respondent
had no objection to her being reappointed in that capacity, albeit
under a management agreement.
(b) Mrs [NAME] had largely achieved a satisfactory completion of
the external works, save for some minor snagging. The Tribunal
was satisfied that the delay that occurred in relation to these
works had been result of the COVID-19 pandemic and not the
result of any failure on the part of Mrs [NAME] to progress the
works.
(c) the Tribunal was satisfied that there are a number of good
practical reasons why, initially at planning stage, it was not
considered both the external and internal works could not be
completed as part of single phase of works as suggested by the
[NAME] Respondents. However, Mrs [NAME] acknowledged, that
with hindsight her conclusion may have been different.
(d) it was clear to the Tribunal that the proposed phase 2 works
relating to the fire safety works and the internal redecorations
were significant. In addition, there were the internal alteration
and the proposed rear extension to the [NAME] Respondents flat.
Given the stance taken by the [NAME] Respondent just in
5
relation to the extension of Mrs [RESPONDENT] appointment, the
Tribunal was satisfied that the it is very likely the [NAME]
would fail to reach any consensus on one or more of these works,
especially having regard to the historic relationship between
them. This would in turn lead to the very same situation
reoccurring that gave rise to the original [NAME] that
resulted in Mrs [NAME] appointment. The Tribunal did not
share the same optimism expressed by the [NAME] Respondent
about the parties reaching agreement on these matters.
(e) even if the Tribunal was minded not to extend Mrs [NAME]
appointment, in reality, the [NAME] Respondents’ wish to have
more control of the choice of a contractor and the timing of any
work could not be achieved unilaterally by them. This would
require the consent of all of the [NAME]. Given the
likelihood of the scope for further disagreement between them
expressed above, this would inevitably lead to further delay
and/or a breakdown in the effective management of the building
again.
20. Accordingly, for the reasons given above, the Tribunal considered it just and convenient to extend the appointment of Mrs [NAME]. However, the Tribunal limits the extension of her appointment until 10 May 2023 on the basis that she said that a 12 month extension would be sufficient for her to complete the remaining internal works and oversee the proposed works to the [NAME] Respondents’ flat.
21. In addition, the Tribunal grants an increase of 3.5% for the fees that may be claimed by Mrs [NAME] under paragraphs 19, 21 and 22 of the Tribunal’s order dated 11 March 2019.
Name: Tribunal Judge Mohabir Date: 30 May 2022
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office, which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not
6 complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Ordered to Repay Rent Due to Lack of Mandatory License
- First-tier Tribunal (Property Chamber) Tenants Win Partial Rent Refund for Living in Unlicensed HMO
- First-tier Tribunal (Property Chamber) Landlord Ordered to Repay Housing Benefit for Non-Compliance with Improveme…
- First-tier Tribunal (Property Chamber) Tenants Win Partial Rent Repayment Order Due to Unlicensed Property
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Fair Rent for Property
- First-tier Tribunal (Property Chamber) First-tier Tribunal Extends Property Management Order Until 2025
- First-tier Tribunal (Property Chamber) Freeholder Granted Dispensation from Consultation Requirements Due to Urgen…
- First-tier Tribunal (Property Chamber) Tenants Win Management Order Against Freeholder Breaches
- First-tier Tribunal (Property Chamber) First-tier Tribunal varies management order to address challenges
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works or actions are urgent and necessary to prevent further damage.
- The current manager has successfully managed the property.
- The landlord failed to comply with improvement notices or licensing requirements.
- The tenant is entitled to a fair rent determination considering the property's condition.
- The tribunal has the power to vary an existing management order to address management challenges.
❌ Tends to be rejected
- The local authority issues improvement notices but does not take further action.
- The landlord's property falls within a selective licensing scheme but lacks the required license.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to extend the building manager's appointment for another year with a 3.5% fee increase.
Who was involved?
The claimant, leaseholders, and a building manager were involved.
How did the court decide, and why?
The court decided to extend the manager's appointment because it was deemed just and convenient, considering the ongoing works and the history of disputes.
Which laws or rules were applied?
The Landlord and Tenant Act 1987 s.24(9) and the Landlord and Tenant Act 1985 s.20 were applied.
What was the argument that mattered most?
The argument that mattered most was that the manager's continued appointment was necessary to avoid further disputes among leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might consider extending a building manager's appointment if it helps resolve ongoing disputes.
What evidence or documents mattered?
Evidence of the manager's competence and the history of disputes among leaseholders mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to seek advice from a qualified solicitor for cases involving building management and leaseholder disputes.
