First-tier Tribunal Grants Dispensation for Significant Works with Cost Cap
📌 In brief
The First-tier Tribunal granted permission to a landlord to bypass certain consultation requirements for significant a person, provided a cost cap is maintained. This ensures that a person are not burdened with unexpected costs.
⚖️ Legal holding
A landlord can obtain dispensation from consultation requirements if the consultation process has had negligible impact on a person and a cost cap is offered.
📖 What the law says
The appropriate tribunal can grant dispensation from consultation requirements related to qualifying works or agreements if it determines that it is reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for significant a person in exchange for a cap on costs per flat.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for significant works in exchange for a cap on costs per flat, ensuring no additional burden on leaseholders. The decision was made by Dr Anthony Verduyn and Mr P Wilson on 14th September 2020.
📚 Full judgment Official document
OUTCOME: Allowed
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FIRST – TIER TRIBUNAL
PROPERTY CHAMBER
(RESIDENTIAL PROPERTY)
Case Reference : BIR/00CU/LDC/2020/0001
Properties : The Properties Shown on the Attached Schedule
Applicant: [redacted]
Respondents : [redacted] schedule
Type of Applications : An Application under Section 20ZA of the Landlord and Tenant Act 1985 for dispensation of the consultation requirements in respect of qualifying [NAME]
Tribunal Members : Dr [NAME] Mr [NAME] (Hons) LLB MRICS MCIEH CEnvH
Date of Decision : 14th September 2020
__________________________________________________________
DECISION _____________________________________________________
© CROWN COPYRIGHT 2020
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1. The Tribunal grants dispensation from all or any of the consultation requirements of Section 20 Landlord and Tenant Act 1985 for the purpose of entering into the contract for [NAME] set out below with [COMPANY].
2. The Tribunal’s dispensation is conditional upon the maximum sum that may be charged upon each flat shall not exceeding £13,000 inclusive of the costs of this application (if any).
3. In granting dispensation the Tribunal makes no determination as to whether any service charge costs are payable or reasonable.
__________________________________________________________
REASONS _____________________________________________________
BACKGROUND
1. On 23rd April 2020 the Tribunal received an application to grant dispensation from the consultation requirements contained within section 20 of the Landlord and Tenant Act 1985 (“the 1985 Act”) and the Service Charge (Consultation Requirements) (England) Regulations 2003 (“the 2003 Regulations”) in respect of [NAME] proposed to 12 tower blocks in Walsall, full details of which appear in the appended schedule. Under the provisions of the 1985 Act and the 2003 Regulations, the Applicant is required to consult if the cost of [NAME] are in excess of £250 including VAT per leasehold interest. Most of the occupant tenants hold under short term tenancies, but 21 of the flats are relevant long leaseholds.
2. The Applicant’s proposals can fairly be summarised as comprising: external wall insulation treatment, access and associated [NAME]; structural repairs; window and door replacements (communal and individual flats); balcony refurbishment; balcony replacement (to 6 flats subject to this application in 3 buildings at Sandbank); asbestos survey and consequential remediation (if any); and associated repair work. Such [NAME] necessarily require extensive scaffolding and access equipment, which will be fully utilised in these circumstances. This whole programme will be termed “[NAME]” below.
3. Directions were issued on 27th May 2020 for the service by the Applicant on each of the Respondents of the application, the directions, a statement of case, specialist reports, quotations obtained and consultation to date. These documents were also filed with the Tribunal. The [NAME] were directed to file any statement in response by 10th July 2020. The Applicant complied with
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directions but no leaseholder responded to the Tribunal (although one emailed the Applicant as noted below). No hearing was sought and the decision of the Tribunal was made on the papers as served.
THE LEASES
4. Two sample leases were filed by the Applicant. The first dated 4th February 2002 and made between Walsall Metropolitan Borough Council (the predecessor in title of the Applicant) and Mr [APPELLANT] and Mrs [APPELLANT], being the lease of [NAME]. The second is dated 19th June 2006 and made between the Applicant and [APPELLANT], being the lease of [NAME].
5. The relevant provisions from each lease are the obligation of the lessee to pay service charges under clause 3 and the content of the Fifth Schedule (Service Charge) at paragraph 3 (estate expenditure). The latter includes within the service charge the Applicant’s expenditure on “any maintenance repairs renewals reinstatements rebuilding decorations or improvements on or in relation to the Estate (excluding any work which is the liability of any lessee of the [[NAME]] and any [NAME] of a structural nature unless the lessee is liable therefor under the terms of Clause 3 of the Fourth Schedule) …”. Clause 3 of the Fourth Schedule deals with the interior of the flat and services located therein, hence is irrelevant.
6. The Tribunal notes that it has insufficient information to determine the extent to which some of the proposed [NAME] would be “[NAME] of a structural nature”. Further, this is not an issue before the Tribunal in this application.
7. By reason of the Covid-19 pandemic an inspection of the estates was not carried out by the Tribunal, but regard was had to the photographs within the bundle and internet accessed street views.
THE APPLICANT’S CASE
8. The Application relates to [NAME] to be carried out at 21 high rise tower blocks in Walsall. The Applicant is the freeholder of each, comprising a total of 1,731 flats. Of those flats, 31 are held under long leases and 21 are flats affected by [NAME]. [NAME] are clearly very substantial and are intended to be scheduled over a period of up to 3 years.
9. [NAME] has an unusual, but relevant, history. The initial scheme did not include balcony refurbishment and (importantly) external wall insulation. Correctly recognising that they were qualifying [NAME] under Section 20, Notice of Intention was issued under the consultation procedure on 21st March 2019.
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Out of the [NAME], 7 attended consultation sessions, but no formal observations resulted. Tender information packs and provisional estimates for costs were provided to [NAME], and a tender report was compiled in August 2019. [COMPANY] was evaluated as the best offer in a total sum assessed at £15,002,711.60.
10. At this point, the Applicant reviewed matters in the context of its Asset Management Strategy and its specific ambitions to improve thermal efficiency and reduce fuel poverty. It became apparent in this review process that External Wall Insulation could be added to [NAME], but offset against grant funding from [NAME] hence, potentially, the additional work would be at no additional net cost to the [NAME] or the Applicant.
11. The means to this end were to place the contract for [NAME] employing a Framework Agreement procured by [APPELLANT] (“WHG”) and available to the Applicant. The contract would then go to [APPELLANT] (“SMS”), who had already done similar [NAME] on WHG tower blocks and so were also a known quantity. The SMS proposal is in a total sum assessed at £14,982,787.72. It follows that the Applicant says the costing is essentially identical within any ordinary margin of error, but [NAME] now attract a subsidy of more than £4,000,000 covering, particularly, the insulation. Unsurprisingly, the Applicant wants to place the contract with SMS on this basis.
12. The Applicant does not believe it can consult within the statutory provisions when placing a contract under the Framework Agreement. Even so, it has replicated a Notice of Intention and served this on the [NAME] on 18th March 2020.
Three observations resulted, dealing with estimated costs, commencement dates and building construction. All have been addressed in correspondence, because face-to-face meetings have been precluded by the pandemic. The cost per flat under each scheme is comparable, at about £14,000, but under the SMS scheme the value of [NAME] to the tune of an extra £3,700 will be met by the subsidy. The Applicant has further volunteered a cap per flat of £13,000, removing the risk of extra expenditure being found necessary outside the current budget of SMS.
13. The application is the result of concerns that placement of the contract under the Framework Agreement is incompatible with the statutory consultation regime, but it is particularly pressing also because the Applicant is concerned that the grant cannot be secured until work is underway and it could be withdrawn or reduced. The Applicant initially sought a decision from the Tribunal, somewhat optimistically it might be said given the current restrictions arising from the COVID-19 pandemic, by the end of April 2020.
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14. Whilst no response was received by the Tribunal from any leaseholder, an email of 19th June 2020 was sent by Mr [NAME] disparaging [NAME] in somewhat scornful terms. He doubted the benefit of the insulation and asserted that he had been told that no consultation was required. A lengthy response resulted from the Applicant detailing the rationale for [NAME]. Mr [APPELLANT] was undeterred and in an email of 27th June 2020, he expanded on his complaints, stating that £13,000 for replacement of 4 windows and a door, plus work to the balcony was “very excessive”. He was unhappy at the resort to major [NAME], and did not approve of the proposed visual appearance of the block. He was rather more content with the proposal for deferring payment of £13,000. The response by the Applicant was again quite lengthy, and invited any objection to be sent to the Tribunal forthwith. None was received then or later.
THE LAW
15. Section 20 of the 1985 Act, as amended by the Commonhold and Leasehold Reform Act 2002, sets out the procedures landlords must follow which are particularised, collectively, in the Service Charges (Consultation Requirements) (England) Regulations 2003. There is a statutory maximum that a lessee has to pay by way of a contribution to “qualifying [NAME]” (defined under section 20ZA (2) as [NAME] to a building or any other premises) unless the consultation requirements have been met. Under the Regulations, section 20 applies to qualifying [NAME] which result in a service charge contribution by an individual tenant in excess of £250.00.
16. There are essentially multiple stages in the consultation procedure: the pre- tender stage; Notice of Intention at the tender stage; Notification of Proposals including estimates; and, in some cases, a third stage advising the [NAME] that the contract has been placed and the reasons behind the same.
17. It should also be noted that the dispensation power of the First-tier Tribunal under section 20ZA of the 1985 Act only applies to the statutory consultation requirements and does not confer any power to dispense with any contractual consultation provisions which may be contained in the lease.
DISCUSSION
18. To some extent, the Applicant appears to have proceeded on a misapprehension of the relevant law. It has stated that “Framework contracts do not fall within the existing Section 20 consultation process in terms of Qualifying Long Term Agreements”. This is not necessarily the case, and in Kensington and [NAME] v [NAME] of 1-124 Pond House, [ADDRESS], London SW23 [2015] UKUT 395 (LC) the landlord succeeded in establishing that the framework agreements it proposed to enter into in order to support the delivery of repairs and
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maintenance [NAME] were qualifying long-term agreements within the meaning of Section 20. That case enlarges upon matters that need not be set out here. Of course, there can be circumstances (like where a landlord seeks to join an established Framework Agreement), where it is impractical or impossible to comply meaningfully with the consultation regime. It is presumably this that the Applicant has in mind, although in this case market comparison is possible, although likely to be futile absent the obtaining of the grants.
19. The circumstances are, nevertheless, that there is an identifiable risk that, unless matters are progressed without delay, the grant aid worth more than £4,000,000 could be lost. Furthermore, in its application, the Applicant stated that its business plan approved by its [NAME] requires commitment to the overall capital expenditure of around £17 million within a specified period. There has also been the delay caused by the current pandemic, and the pressure that the emergency is placing on public finance, to be considered. In these circumstances, the Tribunal finds that matters are urgent and Section 20ZA is plainly engaged.
20. Section 20ZA of the 1985 Act does not expand upon or detail the circumstances when it may be reasonable to make a determination dispensing with the consultation requirements. However, following the Supreme Court’s judgment in [COMPANY] v Benson et al. [2013] UKSC 14, the Tribunal in considering whether dispensation should be granted in this matter should take into account the extent to which [NAME] were or could be subject to actual or potential prejudice resulting from the landlord’s failure to follow formal consultation procedures under Section 20.
21. The failure to consult in this case has had negligible identifiable impact on the [NAME]. The consultation process for lesser [NAME] in 2019 yielded questions, but no counter-proposals or objections. The quasi-consultation engaged in during 2020, and the service of these proceedings, led to critical comment from only one lessee and that not pursued to the Tribunal. Opportunity to respond to the proposals has accordingly been extensive and no prejudice has been identified.
22. The Tribunal also takes into account the offer of a cap at £13,000 per leasehold flat as a maximum liability. This is an important protection, which may explain the tacit acceptance of the proposals by the [NAME].
23. Taking the absence of prejudice and the offer of a cap at £13,000, the Tribunal considers that full dispensation should be granted, albeit that this is conditional upon the cap.
24. The Tribunal observes that it has only considered the issue before it, that is to say, dispensation from the statutory regime. This is not a determination of the
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reasonableness of service charges (Section 19) or liability to pay service charges (under Section 27A). The former may still be an issue for Mr [NAME] and the latter may arise from the exclusion of some [NAME] of a structural nature under the terms of the Lease. Further, were these to become issues before the Tribunal, they would also no doubt be considered in the context of the cap imposed by this Tribunal.
25. Finally, and for the avoidance of doubt, the cap imposed by this Tribunal will include any sum that may be recoverable through service charges for the cost of this application. This is appropriate given that the [NAME] did not in any sense cause this matter to be brought before the Tribunal, and the costs of the application are more properly an incident of the statutory duty imposed upon landlords.
APPEAL
26. A party seeking permission to appeal this decision must make a written application to the Tribunal for permission to appeal. This application must be received by the Tribunal no later than 28 days after this decision is sent to the parties. Further information is contained within Part 6 of The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013 (S.I. 2013 No. 1169).
Tribunal Judge Dr Anthony Verduyn
Dated 14th September 2020
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SCHEDULE OF RESPONDENT [NAME]
Dr [RESPONDENT] & Mr [RESPONDENT] [NAME] l [POSTCODE] [NAME] 25 [NAME] l [POSTCODE] [NAME] & Mrs [NAME] 28 [NAME] l [POSTCODE] [NAME] & Mrs [NAME] [ADDRESS] l [POSTCODE] [NAME] [NAME] l [POSTCODE] Mr [NAME] [ADDRESS] l [POSTCODE] [NAME] [ADDRESS] l [POSTCODE] [NAME] [NAME] [ADDRESS] l [POSTCODE] [NAME] [ADDRESS] l [POSTCODE] [NAME] & Mr DM [NAME] & Mr [NAME] [ADDRESS] l [POSTCODE] [NAME] [ADDRESS] l [POSTCODE] [NAME] & [NAME] [ADDRESS] l [POSTCODE] [NAME] [ADDRESS] l [POSTCODE] [NAME] [ADDRESS] l [POSTCODE] [NAME] [ADDRESS] l [POSTCODE] [NAME] 36 Cartwright House Sandbank Walsal l [POSTCODE] Mr [NAME] 19 [NAME] l [POSTCODE] [NAME] 32 [NAME] l [POSTCODE] [NAME] 54 [NAME] l [POSTCODE] [NAME] & Mrs M [NAME] 10 [NAME] l [POSTCODE] [NAME] 23 Wilkins House Sandbank Walsal l [POSTCODE]
📊 How courts decide similar cases
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The consultation process has had a negligible impact on leaseholders.
- The landlord offers a cost cap as part of the dispensation request.
- It is reasonable for the landlord to obtain dispensation from consultation requirements.
- No prejudice will result to the leaseholders if dispensation is granted.
- Compliance with consultation requirements would prevent the landlord from securing better rates for tenants.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for significant works, provided a cost cap is maintained.
Who was involved?
The landlord and leaseholders were involved.
How did the court decide, and why?
The court decided to grant dispensation because the consultation process had negligible impact on leaseholders and a cost cap was offered.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charge (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was that the consultation process had negligible impact on leaseholders and a cost cap was offered.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to obtain dispensation from consultation requirements if they can show that the process has had negligible impact on leaseholders and a cost cap is offered.
What evidence or documents mattered?
Evidence such as the cost estimates and the history of previous consultations mattered.
Can a decision like this be appealed?
Yes, a party seeking permission to appeal this decision must make a written application to the Tribunal within 28 days of the decision being sent to the parties.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for a case like this.
