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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Boiler Replacement

Case No.

📌 In brief

The First-tier Tribunal granted permission to skip the usual consultation process for replacing three communal boilers at Willow Grange, Watford, because the works were urgent and unlikely to cause harm to the tenants.

⚖️ Legal holding

A Tribunal can grant dispensation from consultation requirements if urgent works are necessary and no prejudice is likely to occur.

Topics

tenancy disputesurgent worksdispensation from consultation

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The Tribunal can decide to waive consultation requirements if it finds it reasonable to do so, particularly when dealing with urgent works where there is no expected harm to the tenants.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent boiler replacement.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for the replacement of three communal boilers at Willow Grange, Watford, due to urgent necessity and lack of likely prejudice to the tenants.

📚 Full judgment Official document

OUTCOME: Allowed

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First-tier Tribunal Property Chamber (Residential Property)

Case reference

: CAM/26UK/LDC/2018/0018

Property

: Willow Grange, 1-[ADDRESS],

[ADDRESS], Watford WD17 b4BQ

Applicant: [redacted]

Respondent

: [redacted] [NAME] of [NAME] : 2nd November 2014 (received 14th)

Type of [NAME] : for permission to dispense with consultation requirements in respect of qualifying works - Section 20ZA Landlord and Tenant Act 1985 (“the Act”)

Tribunal

: [NAME] (Chair)

[NAME] (Judge)

Date of Decision : 3rd January 2019 ____________________________________________

DECISION _________________________________ ©

The Applicant is granted dispensation from the consultation requirements in respect of the replacement of the three communal boilers.

STATEMENT OF REASONS

Introduction

1. This [NAME] has been made for dispensation from the consultation requirements in respect of ‘qualifying works’. A procedural chair issued a Directions Order timetabling this case to its conclusion. The Applicant was directed to serve on all the leaseholders a copy of the [NAME] and the Directions Order and a statement setting out the history of the matter and attaching copies of experts reports and estimates by 28th November 2018 and to confirm to the Tribunal when done. This confirmation was received by the Tribunal on 12th December.

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2. One of the directions said that this case would be dealt with on the papers taking into account any written representations made by the parties and a decision would be made on or after 7th December. It was made clear that if any party requested an oral hearing one would be arranged. No such request has been received.

3. The Applicant states that two of the three boilers serving the Property went off line in September 2018. It was informed on 12th October that after new parts were fitted and repairs carried out the boilers could still not be put back on line and the manufacturer would need to attend.

4. On 15th October, the manufacturer confirmed that the cost of repair would be similar to the cost of replacement. On 17th October the remaining boiler went off line. UK South Services were asked to bring one boiler on line temporarily but this was not possible so a temporary mobile boiler was supplied.

5. Quotations for replacement of the boilers were obtained from UK South Services in the sum of £96,012 and [NAME] in the sum of £39,694 plus VAT and [COMPANY] in the sum of £51,900

6. In the Directions Order, any Respondent who wished to make representations was directed to say whether they considered that they would be prejudiced by dispensation being granted and, if so, to what extent. No such representations have been received.

The Law 7. Section 20 of the 1985 Act limits the amount which lessees can be charged for major works unless the consultation requirements have been either complied with, or dispensed with by a leasehold valuation tribunal (now called a First- tier Tribunal, Property Chamber). The detailed consultation requirements are set out in Schedule 3 to the Service Charges (Consultation Requirements) (England) Regulations 2003. These require a fairly complicated and time consuming consultation process which give the lessees an opportunity to be told exactly what is going on and the landlord must give its response to those observations and take them into account.

8. Section 20ZA of the Act allows this Tribunal to make a determination to dispense with the consultation requirements if it is satisfied that it is reasonable.

Conclusions 9. All the Tribunal has to determine is whether dispensation should be granted from the full consultation requirements under Section 20ZA of the 1985 Act. There has been much litigation over the years about the issues to be determined by a Tribunal dealing with this sort of case which culminated with the Supreme Court decision of Daejan Investments Ltd. v Benson [2013] UKSC 14.

10. That decision made it clear that a Tribunal is only really concerned with any actual prejudice which may be suffered by the lessees as a result of the lack of consultation.

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11. The Tribunal notes that all of the boilers were out of commission in October, thus depriving the flats of hot water and central heating as the winter was setting in. This was clearly extremely disadvantageous to the occupants and a potential risk to their health and wellbeing. Urgent action to replace the boilers was imperative.

12. The Tribunal therefore grants dispensation on the grounds that no prejudice is likely to have been suffered by the Respondents as a result of proceeding with the relevant works without prior consultation under section 20.

13. However, the Tribunal should make it clear that this is not an [NAME] to determine the reasonableness of the works or their cost. If, when the service charge demands in respect of these works are sent out, any Respondent objects to the cost or the reasonableness of the work or the way it was undertaken, an [NAME] can be made to this Tribunal under section 27A of the Act.

[NAME] (Chair)

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ANNEX - RIGHTS OF APPEAL

1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].

3. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.

4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are considered urgent.
  • There is no significant objection from leaseholders or tenants.
  • No prejudice is expected to occur as a result of the works.
  • The works are deemed necessary and reasonable.
  • The works are cost-effective and beneficial.

❌ Tends to be rejected

  • (No applicable factors listed in provided cases)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal allowed the freeholder to skip the consultation process for replacing the communal boilers.

Who was involved?

The freeholder and the long leaseholders of the property were involved.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and there was no likelihood of prejudice to the tenants.

Which laws or rules were applied?

Section 20 and Section 20ZA of the Landlord and Tenant Act 1985 were applied.

What was the argument that mattered most?

The argument that mattered most was that the works were urgent and necessary, and there was no likelihood of prejudice to the tenants.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation from consultation requirements if the works are urgent and there is no likelihood of prejudice to the tenants.

What evidence or documents mattered?

Evidence of the urgency of the works and the lack of likelihood of prejudice to the tenants mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.