First-tier Tribunal Grants Dispensation for Urgent Lift Works
📌 In brief
The First-tier Tribunal allowed a landlord to bypass certain consultation requirements for urgent lift repairs in a single flat. The decision was based on the need to ensure consistent and reliable operation of the lift.
⚖️ Legal holding
A landlord is entitled to dispense with consultation requirements for urgent lift works if it is reasonable to do so.
📖 What the law says
The First-tier Tribunal can grant an application to dispense with consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent lift works.
📜 Headnote Official document
The First-tier Tribunal granted the landlord's application for dispensation from consultation requirements under s.20 of the Landlord and Tenant Act 1985 for urgent lift works serving a single flat. The Tribunal found it reasonable to dispense with the requirements given the history of frequent breakdowns and the need for modernisation.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AM/LDC/2025/0806 Property : [ADDRESS] [POSTCODE] Applicant: [redacted] [APPELLANT] [COMPANY] : [COUNSEL] – [COUNSEL]: 30033430 Respondents : [redacted] : For the dispensation of some of the consultation requirements under s.20 Landlord and Tenant Act 1985 Tribunal member : Judge Tonya Richards-Clarke Venue : Remote Paper Hearing Date of decision : 20 October 2025
DECISION
Decision of the tribunal The Tribunal grants the [NAME] for the dispensation of all or any of the consultation requirements provided for by s.20 of the Landlord and Tenant Act 1985 ("the Act") in relation to urgent lift works. The [NAME]
1. The Applicant seeks a determination pursuant to s.20ZA of the Act for the dispensation of all or any of the consultation requirements provided for by s.20 of the Act. The [NAME] was dated 16 July 2025.
2 2. Directions of the Tribunal were issued on 26 August 2025.
3. The case was listed for a paper determination. Neither party requested an oral hearing. The hearing 4. The matter was determined by way of a paper hearing which took place on 20 October 2025. The background 5. The property which is the subject of this [NAME] is a flat in a purpose built block of 33 flats. This [NAME] is solely in relation to [ADDRESS] [POSTCODE]. The [NAME]
6. The Applicant has applied for dispensation from the statutory consultation requirements in respect of qualifying works of urgent lift works. The lift exclusively serves [ADDRESS] [POSTCODE]. The lift has a long standing history of frequent breakdowns and urgent works are required to modernise the lift system to ensure consistent reliable operation.
7. The Applicant and the Respondent have agreed their respective contributions to the costs of the work. There applicant obtained a quote of a budget sum of £27,503.23 plus VAT. The works commenced in October 2025.
8. The only issue for the Tribunal is whether it is reasonable to dispense with the statutory consultation requirements. This [NAME] did not concern the issue of whether any service charge costs will be reasonable or payable.
9. No notice was received from the Respondent opposing the [NAME]. The decision of the Tribunal 10. s.20 of the Act provides for the limitation of service charges in the event that the statutory consultation requirements are not met. The consultation requirements apply where the works are qualifying works (as in this case) and only £250 can be recovered from a tenant in respect of such works unless the consultation requirements have either been complied with or dispensed with.
11. Dispensation is dealt with by s.20ZA of the Act which provides: -
3 "Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements"
12. The Tribunal took into account that there have been no objections to this [NAME] from the Respondent and that the Applicant and the Respondent have agreed their respective contributions to the costs of the work. The Tribunal could not find prejudice to the Respondent by the granting of dispensation relating to the urgent lift works.
13. As a result, the Tribunal believes that it is reasonable to allow dispensation in relation to the subject matter of the [NAME].
14.
Accordingly, the Tribunal grants the Applicant’s [NAME] for the dispensation of all or any of the consultation requirements provided for by section 20 of the Landlord and Tenant Act 1985 in relation to urgent remedial works to the lift serving [ADDRESS] [POSTCODE]. The Tribunal is satisfied that, in the particular circumstances of this case, involving access to Flat H, it is reasonable to dispense with the consultation requirements.
15. The Tribunal's determination is limited to this [NAME] for dispensation of consultation requirements under section 20ZA of the Act
Name: [NAME]: 20 October 2025
4
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Service Charge Limitation Ruling by First-tier Tribunal
- First-tier Tribunal (Property Chamber) Landlord Allowed to Skip Consultation for Urgent Cladding Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Lease Breaches
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Management Company Granted Permission to Skip Consultation for Urgent Repai…
- First-tier Tribunal (Property Chamber) Emergency Remediation Works Approved Without Prior Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Communal Door Lock Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Repairs Dispensation Without Consultat…
- First-tier Tribunal (Property Chamber) Tribunal Rejects Administrative Fees for Ground Rent Collection
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent.
- There are no objections raised by tenants.
- The works are necessary to address significant safety issues.
- The landlord reasonably determines the necessity of bypassing consultation requirements for urgent works.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant the landlord's application for dispensation from consultation requirements for urgent lift works.
Who was involved?
The landlord applied for dispensation, and the tenant did not object to the application.
How did the court decide, and why?
The court decided to grant the application because it was reasonable to dispense with the consultation requirements given the urgency of the lift works.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.
What was the argument that mattered most?
The argument that mattered most was that the lift had a history of frequent breakdowns and needed urgent modernisation.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the works are urgent and necessary.
What evidence or documents mattered?
Evidence of the lift's history of breakdowns and the need for urgent modernisation was considered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases like this.
