VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Roof Repairs

Case No.

📌 In brief

The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs in a residential property. The Tribunal found that the works were necessary and there was no prejudice to the tenants.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if the works are urgent and there is no prejudice to tenants.

Topics

tenancy disputesdispensation from consultation requirements

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant dispensation from consultation requirements if it is reasonable to do so. The consultation requirements refer to obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent roof repairs.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for urgent roof repairs in a residential property, finding no prejudice to tenants and confirming the works were necessary.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 2021

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AP/LDC/2022/0039

HMCTS code (paper, video, audio)

P: PAPERREMOTE Property : 12 [ADDRESS], [POSTCODE]

Applicant : [redacted] : [NAME] Respondents : [redacted] IN THE SCHEDULE ATTACHED TO THE [NAME] :

Type of [NAME] : [NAME] for dispensation from consultation requirements Section 20ZA Landlord and Tenant Act 1985 Tribunal member : Judge Shaw Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 18th July 2022

DECISION AND REASONS

Decision

(1) The requirements of section 20 of the Landlord and Tenant Act 1985 are hereby dispensed with, in respect of the roof repair works specified in the [NAME] and referred to below

(2) In granting dispensation in respect of the works, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

2 Reasons

The [NAME]

1. The Applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985 (‘the Act’), for dispensation from the requirements to consult in advance of qualifying works as set out in section 20 of the Act.

Procedural History

2. This has been a remote determination on the papers which has not been objected to by the parties. The form of remote hearing was P:PAPERREMOTE. A face-to-face hearing was not held because all the issues could be determined on the papers provided.

3. The documents that the Tribunal were referred to were provided in a bundle comprised of 62 pages. References to the bundle appear in bold square brackets below, e.g. [1].

4. This is a “retrospective” [NAME], since, by the date of the [NAME] the works had already been completed. Directions were given on 26th May 2022 [39-43].

5. [NAME] had until 23rd June 2022 to provide any notification to the Tribunal that they opposed the [NAME], and to provide to the Applicant their written reasons.

6. No [NAME] have responded to the Tribunal, and no responses or objections have been notified by the Applicant to the Tribunal.

Brief Facts

7. The property is a 3 storey residential mid-terrace house conversion, with flats on the Ground, First and Second floors. The occupier of Flat C notified the managing agents on 3rd October 2021 of water leakage from the roof, penetrating into the flat. A quotation for the necessary repairs was obtained on 7th October 2022, Notice by email was given to the other owner/occupiers in the house on 14th October advising of the nature and cost of the work. No objections were received from any of the owner/occupiers, and none have been received but the Tribunal in the context of this [NAME]. The repair work was carried out in late October 2021. The cost was £2,950 plus VAT.

8. The Applicant seeks retrospective dispensation from the consultation requirements in respect of works to replace various of the flashings on the roof, and other associated work, carried out by [COMPANY] – pages [45-47]

3 9. The works are said to have been urgent, because water was percolating into Flat C, and the damage and loss would have escalated, had the full consultation process been undertaken

The Law

10. Section 20ZA of the Act states that the Tribunal may determine that there should be dispensation from the consultation requirements set out in section 20 of the Act in respect of any qualifying works or qualifying long term agreement when ‘it is satisfied it is reasonable to do so’.

11. In [COMPANY] v Benson [2013] UKSC 14, the Supreme Court set out the following factors to be taken into account:

a) The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.

b) The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.

c) Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.

d) The Tribunal has power to grant a dispensation as it thinks fit, including on terms, provided that any terms are appropriate.

e) The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s [NAME] under section 20ZA (1).

f) The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.

g) The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.

h) The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.

i) Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

4 Decision

12. There has been no objection or other representation received by any [NAME]. There has therefore been no assertion of relevant prejudice.

13. In light of the facts, the Tribunal considers it reasonable retrospectively to dispense with the section 20 requirements in respect of the works carried out concerning the repair of the roof as stipulated above.

14. In so determining, the Tribunal makes no decision on any question of the payability or reasonableness of the quantum of costs to be recharged to [NAME] through the service charge.

Name: Judge Shaw Date: 18th July 2022

Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the [NAME] which has been dealing with the case.

5 The [NAME] for permission to appeal must arrive at the [NAME] within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord claims the works are urgent.
  • There is no prejudice to the tenants.
  • No significant prejudice is claimed by leaseholders.

❌ Tends to be rejected

  • (No factors identified that went against the claimant in the provided cases.)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from consultation requirements for urgent roof repairs.

Who was involved?

The landlord and the leaseholders of a residential property.

How did the court decide, and why?

The court decided to grant dispensation because the works were urgent and there was no prejudice to the tenants.

Which laws or rules were applied?

The Landlord and Tenant Act 1985, specifically section 20ZA.

What was the argument that mattered most?

The argument that the works were urgent and necessary, and there was no prejudice to the tenants.

Was the decision for or against the person who brought the case?

For the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also seek dispensation if their works are urgent and there is no prejudice to tenants.

What evidence or documents mattered?

Evidence showing the urgency of the repairs and the lack of objections from tenants.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.