First-tier Tribunal Grants Emergency Repairs Dispensation
📌 In brief
The First-tier Tribunal allowed a landlord to carry out emergency repairs without consulting all tenants first, because the repairs were urgent and necessary for health and safety reasons.
⚖️ Legal holding
Emergency repairs can be exempted from full consultation requirements if urgent and necessary for health and safety.
📖 What the law says
This section allows a tribunal to grant permission to bypass consultation requirements for certain works or long-term agreements if it deems it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation for emergency repairs without full consultation.
📜 Headnote Official document
The First-tier Tribunal granted dispensation for emergency repairs to a flat roof dormer and associated works without full consultation under the Landlord and Tenant Act 1985, due to urgent health and safety risks.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2013
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BB/LDC/2022/0082 P: PAPERREMOTE Property : [ADDRESS] [POSTCODE] Applicant : [redacted] : Ms [COUNSEL] - [NAME] (Managing Agents) Respondents : [redacted] schedule to the application Representative : Unrepresented Type of Application : Section 20ZA Landlord and Tenant Act 1985 Dispensation with consultation requirements Tribunal member(s) : Judge Donegan Date of Paper Determination : 28 November 2022 Date of Decision : 28 November 2022
DECISION
This has been a remote determination on the papers which has not been objected to by the parties. The form of remote hearing was P: PAPERREMOTE. A face-to-face hearing was not held because it was not practicable, and all issues could be determined on paper. The documents that I was referred to are in a bundle of 70 pages, the contents of which I have noted.
2 Decision of the Tribunal
(a) The Tribunal grants retrospective dispensation under section 20ZA of the Landlord and Tenant Act 1985 (‘the 1985 Act’) for emergency repairs to the flat roof dormer and associated works at [ADDRESS] [POSTCODE] (‘[NAME]’). (b) No terms are imposed on the grant of dispensation. (c) The applicant shall send a copy of this decision to each of the respondents, either by email, hand delivery or first-class post. It shall also display a copy in a prominent place in the common parts of [NAME]. It must send an email to the Tribunal by 05 December 2022, confirming the date(s) when this was done. The application 1. The applicant seeks dispensation from the consultation requirements imposed by section 20 of the 1985 Act.
2. The application is dated 28 February 2022 and directions were issued on 05 October 2022. The case was allocated to the paper track, to be determined upon the basis of written representations. None of the parties has objected to this allocation or requested an oral hearing. The paper determination took place on 28 November 2022.
3. The relevant legal provisions are set out in the appendix to this decision. The background 4. [NAME] is a purpose-built block containing 12 flats. The [COMPANY] is the freeholder. The respondents are the leaseholders of the 12 flats and are all members of this company. [NAME] is managed [NAME]. 5. [NAME] arranged emergency repairs and associated works to the flat roof dormer in October 2021, as water was cascading into the communal stairwell at [NAME]. They served a notice of intention on the respondents on 01 October 2021 and obtained two estimates for the repairs. The cheapest tender was from [COMPANY] (‘BML’) for £6,748 plus VAT. Due to the urgent nature of the work, [NAME] did not serve a statement of estimates. Rather, they instructed BML to press on with the repairs/works. They notified the respondents of the repairs/works in a letter dated 27 October 2021.
3 The applicant seeks dispensation from the statutory consultation requirements for these repairs/works.
6. The only issue for the Tribunal is whether it is reasonable to dispense with the statutory consultation requirements. This application does not concern the issue of whether any service charge costs will be reasonable or payable. The grounds of the application 7. The grounds are contained in the tribunal application and were summarised in a letter from [NAME] dated 14 November 2022. Copies of this letter, the Tribunal application, a sample notice intention, and lease, both estimates, BML’s invoices and ‘before and after’ photographs of the flat roof (showing the defects and subsequent repairs) were included in the determination bundle. In brief, [NAME] contend the repairs/works were urgent due to the health and safety risks from the cascading water in the communal stairwell. They instructed BML without serving a statement of estimates to mitigate these risks.
8. Paragraph 2 of the directions gave the respondents an opportunity to object to the dispensation application by completing and returning reply forms and serving statements, setting out their grounds of opposition. No objections have been received by the tribunal. The Tribunal’s decision 9. The Tribunal grants retrospective dispensation for the emergency repairs to the flat roof dormer and associated works, as undertaken by BML. No terms are imposed on the grant of dispensation. Reasons for the tribunal’s decision 10. The Tribunal accepts the repairs/works were urgent, given the health and safety risks from the cascading water in the communal stairwell. A full s.20 consultation would have taken three months or longer and would have considerably delayed the repairs/works. [NAME] acted reasonably in obtaining two estimates and then instructing BML, without undertaking a full consultation.
11. There has been partial consultation in the form of the notice of intention and the letter to the respondents dated 27 October 2021. None of the respondents have contested this application or identified any prejudice that might arise from the grant of dispensation or proposed any terms as a condition of granting dispensation.
4 12. Having regard to the particular facts of this case and the guidance in [COMPANY] v Benson [2013] UKSC 14, it is reasonable to dispense with the full s.20 consultation requirements.
13. This decision does not address the cost of the repairs/works or whether the respondents are liable to contribute to this cost via their service charges. Nothing in this decision prevents the respondents from seeking a determination of ‘payability’, pursuant to section 27A of the 1985 Act. Name: Tribunal Judge Donegan Date: 28 November 2022
Rights of appeal
1. By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the Tribunal is required to notify the parties about any right of appeal they may have.
2. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written application for permission must be made to the First-tier Tribunal at the [NAME] which has been dealing with the case.
3. The application for permission to appeal must arrive at the [NAME] within 28 days after the Tribunal sends written reasons for the decision to the person making the application.
4. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit.
5. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, [NAME] and the case number), state the grounds of appeal and state the result the party making the application is seeking.
6. If the Tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).
5 Appendix of relevant legislation
Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are [COMPANY] in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is [COMPANY] to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in
6 accordance with, the regulations is [COMPANY] to the amount so prescribed or determined.] Section 20ZA (1) Where an application is made to the appropriate tribunal for a determination to dispense with all of any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements. (2) In section 20 and this section –
“qualifying works” means works on a building or any other premises, and
“qualifying long term agreement” means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a [NAME], for a term of more than twelve months.
Section 27A (1) An application may be made to the appropriate tribunal for a determination whether a service charge is payable and, if it is, as to - (a) the person by whom it is payable, (b) the person to whom it is payable, (c) the amount which is payable, (d) the date at or by which it is payable, and (e) the manner in which it is payable. (2) Subsection (1) applies whether or not any payment has been made. (3) An application may also be made to the appropriate tribunal for a determination whether, if costs were incurred for services, repairs, maintenance, improvements, insurance or management of any specified description, a service charge would be payable for the costs and, if it would, as to - (a) the person by whom it would be payable, (b) the person to whom it would be payable, (c) the amount which would be payable, (d) the date at or by which it would be payable, and (e) the manner in which it would be payable. (4) No application under subsection (1) or (3) may be made in respect of a matter which - (a) has been agreed or admitted by the tenant, (b) has been, or is to be, referred to arbitration pursuant to a post-dispute arbitration agreement to which the tenant is a party, (c) has been the subject of determination by a court, or
7 (d) has been the subject of determination by an arbitral tribunal pursuant to a post-dispute arbitration agreement. (5) But the tenant is not to be taken to have agreed or admitted any matter by reason only of having made any payment.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Adjusts Rent Based on Property Condition
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets New Lease Premium at £34833
- First-tier Tribunal (Property Chamber) Tribunal Sets New Rent for Assured Tenancy
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Rent for Assured Tenancy at £1,675
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal sets rent at £610 for Twickenham property
- First-tier Tribunal (Property Chamber) Tenant Awarded Compensation for Property Encroachments
- First-tier Tribunal (Property Chamber) Rent Adjustment for Assured Tenancy: First-tier Tribunal Decision
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The repairs were urgent due to health and safety risks from water cascading into the stairwell.
- A full consultation would have significantly delayed the necessary repairs.
- The applicant acted reasonably by getting two estimates before instructing the contractor.
- The leaseholders did not object to the application or claim any harm from the dispensation.
- There was partial consultation, including a notice of intention and a letter to the respondents.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided that emergency repairs can be carried out without full consultation if they are urgent and necessary for health and safety.
Who was involved?
The landlord of a property and the leaseholders of the flats in the property.
How did the court decide, and why?
The court decided to grant dispensation because the repairs were urgent and necessary to prevent water from entering the communal stairwell, posing a health and safety risk.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20, 20ZA, and 27A were applied.
What was the argument that mattered most?
The argument that mattered most was that the repairs were urgent and necessary for health and safety reasons.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation can seek dispensation for emergency repairs if they can show that the repairs are urgent and necessary for health and safety.
What evidence or documents mattered?
Evidence such as estimates, invoices, and photographs showing the defects and subsequent repairs were important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
It is recommended to get advice from a qualified solicitor for a case like this.
