First-tier Tribunal Grants Urgent Lift Repairs Dispensation
📌 In brief
The First-tier Tribunal allowed a landlord to bypass the usual consultation process for repairing a broken lift in a residential building. This was due to the urgent need for the repair and the lack of any negative impact on the tenants.
⚖️ Legal holding
An a person for dispensation from consultation requirements under S.20 of the Landlord and Tenant Act 1985 may be granted if the works are urgent and no prejudice to the tenants is shown.
📖 Technical summary
The First-tier Tribunal granted dispensation from consultation requirements under S.20 of the Landlord and Tenant Act 1985 for urgent lift repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements under S.20 of the Landlord and Tenant Act 1985 for urgent lift repairs in a multi-story residential building. The decision was based on the urgency of the works and the absence of any demonstrated prejudice to the tenants.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BG/LDC/2021/0147 P:Paperremote Property : St Hilda’s Wharf 160 – 170 [ADDRESS] [POSTCODE] Applicant : [redacted] [APPELLANT]
Respondent [NAME]
:
[RESPONDENT]
The [NAME] listed on the [NAME] of [NAME] : To dispense with the consultation requirements under S.20 Landlord and Tenant Act 1985 Tribunal member(s) :
[NAME] [NAME], CEnvH
Date and venue of determination : Remote on the papers
DECISION
This has been a remote hearing on the papers which has been consented to by the Applicant and not objected to by the Respondent. A face to face hearing
2 was not held because it was not practicable, no-one requested the same, and all the issues could be determined on the papers. Decision of the tribunal (1) The Tribunal grants dispensation from all of the consultation requirements under S.20 of the Landlord and Tenant Act 1985 in relation to the replacement of the hydraulic system of the lift in No.170 St Hilda’s Wharf 160 – 170 [ADDRESS] [POSTCODE]. (2) The question of reasonableness of the works or cost was not included in this [NAME], the sole purpose of which is to seek dispensation. The Background 1. The [NAME] under section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) was made by the applicants on 20th May 2021.
2. The [NAME] concerned the replacement of the hydraulic system for the lift serving the 12 flats over six floors and the basement car park. There is only one lift available for the flats in No.170.
3. Directions were issued on 26 July 2021 requiring the applicant to prepare bundles by 27 August 2021 to include statements (i) Setting out the full grounds for the [NAME], including all of the documents on which the landlord relies and copies of any replies from the tenants; (ii) The [NAME] were asked to confirm by 10 August 2021 whether or not they would give their consent to the [NAME]. (iii) In the event that such agreement was not forthcoming the [NAME] were to state why they opposed the [NAME]; and provide copies of all documents to be relied upon.
4. No objections to the [NAME] were received from the [NAME]. Emails were received from an elderly [NAME] who had moved out of his flat because he was unable to occupy the flat without the use of the lift and a second leaseholder was unable to move in until the lift was repaired. In addition, three leaseholder Directors of the Board of Directors of the freehold company, who all live in No.160 and are not directly affected by the works, had indicated their support.
3 5. The [NAME] were informed in the Directions issued by the Tribunal that the question of reasonableness of the works or cost was not included in this [NAME], the sole purpose of which is to seek dispensation. The Evidence 6. St Hilda’s Wharf is a purpose built block of 39 units. There are two entrances each served by its own stairwell and lift. There is a shared car park and garden. All the leases are on similar terms.
7. On 30 April 2021 the lift in No. 170 suddenly failed. It was established that the hydraulic system had failed and that the lead time for the works was 6 weeks from instruction.
8. There are a number of elderly residents in the building who depend on the lift for access to their flats. The Board of Directors decided that it was unreasonable in the circumstances to delay the works to enable consultation to take place and decided to seek dispensation from the S20 consultation process.
9. On 12 May the [NAME] were advised by letter and/or email that the works were required and that dispensation would be sought. The letter included details of the works, the cost of £12,243 + VAT and the Notice of Intention to carry out the works.
10. The managing agents instructed Titan to carry out the works. The company were familiar with the lift as they are employed to carry out regular maintenance of the lifts in the block. In fact, the lead time was reduced to five weeks and the work completed.
11. The management company had approached five other lift companies for quotations: none could provide a quotation quickly. A second quotation was received on 26 July 2021 in the sum of £11,035 + VAT. Although the quotation is lower, the priority was to get the lift working as quickly as possible rather than delaying, in the hope that a lower quote could be obtained.
12. No objections to the [NAME] have been received. The Decision 13. The relevant test to be applied in an [NAME] for dispensation was set out by the Supreme Court in [COMPANY] v [NAME] & Ors [2013] UKSC 14 where it was held that the purpose of the section
4 20 consultation procedure was to protect tenants from paying for inappropriate works or paying an inappropriate amount. Dispensation should not result in prejudice to the tenant.
14. The Tribunal determines the replacement of the hydraulic system was urgent. The occupants of the block included those reliant upon a working lift, [NAME] had to find alternative accommodation and another was unable to take up residence.
15. The Tribunal determines from the evidence before it that no prejudice to the lessees has been demonstrated. The slightly lower cost of the second quotation would have to be offset against the inconvenience of the lift being out of order for a considerably longer period of time.
16. On the evidence before it, and in these circumstances, the Tribunal considers that the [NAME] for dispensation be granted.
Name: [NAME]: 6 September 2021
RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
3. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
5
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation Without Consult…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Ground Water Pump Replacement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Tanks Repair
- First-tier Tribunal (Property Chamber) Fire Safety Works Approved Without Tenant Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Boiler Replacement
- First-tier Tribunal (Property Chamber) Landlord Granted Urgent Lift Repairs Dispensation in First-tier Tribunal Ca…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Fire Safety Works Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The lift's hydraulic system failure was urgent, requiring immediate replacement.
- Several elderly residents depended on the lift for access to their flats.
- One resident had to move out because they couldn't use their flat without the lift.
- Another leaseholder could not move in until the lift was repaired.
- No tenants objected to the application for dispensation from consultation.
- The tribunal found no evidence that the tenants were disadvantaged by the decision to proceed quickly.
- The inconvenience of a longer lift outage would outweigh the slightly lower cost of a second quote.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from the consultation requirements under S.20 of the Landlord and Tenant Act 1.985 for urgent lift repairs.
Who was involved?
The landlord and the leaseholders were involved.
How did the court decide, and why?
The court decided to grant the dispensation because the works were urgent and there was no demonstrated prejudice to the tenants.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically Section 20, was applied.
What was the argument that mattered most?
The argument that mattered most was the urgency of the lift repairs and the absence of any prejudice to the tenants.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation process if the works are urgent and there is no prejudice to the tenants.
What evidence or documents mattered?
Evidence of the urgency of the works and the lack of any negative impact on the tenants mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to seek advice from a qualified solicitor for cases like this.
