First-tier Tribunal Grants Urgent Repairs Dispensation
📌 In brief
The First-tier Tribunal allowed a landlord to bypass the usual consultation process for urgent roof repairs needed to stop water damage. The decision was made to prevent further harm to the property.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if urgent works are necessary to prevent further damage.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements related to qualifying works or agreements if it is reasonable to do so. It defines 'qualifying works' as works on a building or premises and 'qualifying long term agreement' as an agreement lasting over twelve months. The consultation requirements refer to rules set by the Secretary of State, which can include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements of Section 20 of the Landlord and Tenant Act 1985 for urgent roof and associated works to prevent further water damage. The decision was based on the necessity to act quickly to avoid further damage.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00ML/LDC/2023/0084/AW
Property
:
9 [ADDRESS], [POSTCODE]
Applicant: [redacted]
:
[NAME]
Respondent: [redacted]
[NAME] [NAME] Mr [NAME] – First Floor Mr [NAME] – [COMPANY]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal member
:
[NAME], Regional Surveyor
Date of Decision
:
29 August 2023
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of roof and associated works as described in the earlier S.20 consultations referred to.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant must send copies of this determination to the lessees.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 14 July 2023.
2.
The property is described as:
“The development located very close to the sea front is a mid-terraced property constructed circa 1880 over basement, ground and three upper floors with the top floor being an additional Mansard to the original building.”
3. The Applicant explains that:
“We actually went through the entire Section 20 process for this work and were waiting for a start date from the contractor when the contractor came back to us and advised he could no longer undertake the work. We had to obtain alternative qutoations (sic) for the work, unfortunately there was quite an increase in the cost however due to the time of year we were getting a lot more rain and the work could now not wait. The water ingress was initially just affecting one flat but since the rain started again was affecting 3 as well as the communal hallway. Damage then started to occur at the front of the property in the second floor and first floor flats, we had not (sic) choice to erect scaffolding and undertake the necessary repairs. We wrote to advise [NAME] of the new cost of the works and kept them updated on when the work would take place.”
4.
The qualifying work are described as:
“scaffold erection at the rear of the property Replacement of x5 hoppers. Replacement of x3 downpipes and guttering pipes. Replacement of pipework bracketry. Rearrangement of existing guttering to drain away to the correct locations (IE not discharging onto window heads and flat roofs). Cleaning and clearing our (sic) & Relining of rear box gutter. Sealant application where required for smaller voids (IE windows and smaller voids found on the building fabric). Clearing & cleaning out of the internal box gutter adjoining to the front and rear box gutters. Re-felting of lower flat roof and sides/flashings of Velux window. Repairing of rear & rear return walls pipework voids with new cement. Localised Redecoration after new cement work. Replacement of approximately 60 roof tiles.
Erect full height scaffold up to roof & box gutter level at the front of the property Re-line lead box gutter and liquid membrane re-line other box gutte (sic) and replace roof tiles”.
3 5.
And further:
“We are seeking dispensation as when we were in a position to go ahead with the works following section 20 it was October/November time and therefore we were getting a lot of rain which was leaking in to the second floor flat, first floor flat and the communal hallway causing considerable damage. We could not wait to go through the process again with the new costs and made [NAME] aware of this and our intention to make a FTT applicaiton (sic). Damage then started to occur at the front of the property in the second and first floor flats we had no choice but to erect scaffolding and undertake the necessary repairs externally to stop any further damage within the flats.”
6. The Tribunal made Directions on 20 July 2023 and sent them to the parties setting out a timetable for the disposal together with a form for the lessees to indicate to the Tribunal whether they agreed with or opposed the application and whether they requested an oral hearing. If the [NAME] agreed with the application or failed to return the form they would be removed as a Respondent although they would remain bound by the Tribunal’s Decision.
7. Two replies were received by the tribunal both of which agreed with the application. No requests for an oral hearing were made and the matter is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s Procedural Rules.
8. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were, given that the application remained unchallenged.
The Law
9. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
10. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following. a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
4 b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
11. The Applicant’s case is set out in paragraphs 3 to 5 above.
Determination
12. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements. Guidance on how such power may be exercised is provided by the leading case of [NAME] v [NAME] referred to above.
5 13. It was clearly necessary to prevent further water ingress as soon as possible and to avoid the inevitable delay that carrying out a full consultation would entail. [NAME] has objected to the application.
14. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of roof and associated works as described in the earlier S.20 consultations referred to.
15. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
16. The Applicant must send copies of this determination to the lessees.
[NAME] 29 August 2023
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Allowed to Bypass Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Window Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Urgent Roof Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Roof Works Consultation Requirements
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Urgent works are necessary to prevent further damage.
- Works are urgent and necessary to prevent damage.
- The landlord reasonably obtains dispensation to avoid prejudice to tenants.
- Urgent works are necessary to prevent significant damage.
- Urgent repairs are necessary to prevent further damage.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It allowed the landlord to bypass the usual consultation process for urgent roof repairs.
Who was involved?
The landlord and several tenants were involved.
How did the court decide, and why?
The court decided to grant dispensation because urgent repairs were necessary to prevent further water damage.
Which laws or rules were applied?
Section 20 and Section 20ZA of the Landlord and Tenant Act 1985 were applied.
What was the argument that mattered most?
The urgency of the repairs to prevent further water damage was the most important argument.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to bypass the consultation process if urgent repairs are necessary.
What evidence or documents mattered?
The evidence included the description of the urgent need for repairs and the potential for further damage.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
