First-tier Tribunal Grants Urgent Repairs Dispensation Without Conditions
📌 In brief
The First-tier Tribunal allowed the management company to bypass the usual consultation process for repairing the communal air-conditioning and heating system, deeming the repairs urgent and necessary. The decision was made without imposing any conditions.
⚖️ Legal holding
It is reasonable to dispense with consultation requirements where urgent repairs are necessary and no prejudice arises.
📖 What the law says
The First-tier Tribunal can grant permission to skip consultation requirements if it finds it reasonable to do so, specifically when dealing with urgent repairs or long-term agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation for urgent repairs to the communal air-conditioning/heating system without imposing conditions.
📜 Headnote Official document
The First-tier Tribunal granted dispensation under section 20ZA of the Landlord and Tenant Act 1.985 for urgent repairs to the communal air-conditioning/heating system, finding the repairs necessary and no prejudice arising from the dispensation.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2013
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BK/LDC/2021/0069 P: PAPERREMOTE Property : [ADDRESS], London [POSTCODE] Applicant : [redacted] : [COMPANY] (Managing Agents) Respondents : [redacted] spreadsheet accompanying the [NAME] : Unrepresented Type of [NAME] : Section 20ZA Landlord and Tenant Act 1985 Dispensation with consultation requirements Tribunal member(s) : Judge Donegan Date of Paper Determination : 14 June 2021 Date of Decision : 14 June 2021
DECISION
This has been a remote hearing on the papers which has not been objected to by the parties. The form of remote hearing was P: PAPERREMOTE. A face-to-face hearing was not held because it was not practicable, and all issues could be determined on paper. The documents that I was referred to are in a bundle of 151 pages, the contents of which I have noted.
2 Decision of the Tribunal
(a) The Tribunal grants retrospective dispensation under section 20ZA of the Landlord and Tenant Act 1985 (‘the 1985 Act’) for repairs to the communal air- conditioning/heating system at [ADDRESS] (‘[NAME]’), as detailed in an invoice from [COMPANY] (‘[NAME]’) dated 30 November 2020. (b) No terms are imposed on the grant of dispensation. (c) The applicant shall send a copy of this decision to each of the respondents, either by email, hand delivery or first-class post and shall send an email to the Tribunal by 28 June 2021, confirming the date(s) when this was done. The [NAME]
1. The applicant seeks retrospective dispensation from the consultation requirements imposed by section 20 of the 1985 Act. The [NAME] concerns the repair of the communal air-conditioning/heating system at [NAME].
2. The [NAME] was submitted on 15 March 2021 and directions were issued on 24 March 2021. These provided that the case be allocated to the paper track, to be determined upon the basis of written representations. None of the parties has objected to this allocation or requested an oral hearing. The paper determination took place on 14 June 2021.
3. The relevant legal provisions are set out in the appendix to this decision. The background 4. [NAME] is a converted nine-storey building containing 36 flats, all let on long leases. The applicant is the management company named in the leases and the respondents are the leaseholders of the 36 flats. [NAME] is managed by [COMPANY] (‘LRM’). 5. [NAME] has a communal system that provides air-conditioning and heating to all flats. Unit 3 in this system broke down on 24 November 2020, leaving all flats on the fourth and fifth floor without air-conditioning or heating. LRM arranged an inspection of the system by [NAME] who made the following findings and recommendations:
3 “Slave system number 3 was found to be tripped at the braker and on further inspection, the Inverter compressor & Inverter PCB was found to be faulty and requires replacement. These are major repairs and we have left the system electrically isolated pending this repair. The likely reason for this failure will be down to wear and tear as well as the known ventilation problems causing air recirculation and overheating in the warmer months of the year. We understand that these outdoor units are due to be repositioned externally by others in the not too distant future. Until this has been carried out compressor/inverter failures should be expected.” 6. [NAME] also provide a quotation for replacing the compressor and inverter in the sum of £5,185 plus VAT, which exceeds the section 20 consultation threshold for some of the flats at [NAME]. LRM instructed [NAME] to undertake these repairs, which were completed on 30 November 2021. [NAME] raised an invoice on this date for the agreed sum of £5,185 plus VAT. The grounds of the [NAME]
7. The grounds were set out in the [NAME] form. In brief, the repairs were considered urgent given the lack of heating and air-conditioning on the fourth and fifth floors. Some of the flats are occupied by families with children and LRM was also concerned by the potential risk to those self-isolating.
8. LRM notified the respondents of the proposed repairs in three separate emails, before the works commenced.
9. None of the respondents has contested the [NAME]. The Tribunal’s decision 10. The Tribunal grants retrospective dispensation for the repair of the communal air-conditioning/heating system, as detailed in [NAME] invoice. No terms are imposed on the grant of dispensation. Reasons for the tribunal’s decision 11. The Tribunal accepts the repairs were urgent, given the lack of heating on the fourth and fifth floors and the time of year. Had LRM undertaken a full section 20 consultation this would have delayed the works by three months or more. LRM acted reasonably in arranging urgent repairs and notifying the respondents of these works.
4 12. None of the respondents have contested this [NAME] or identified any prejudice that might arise from the grant of dispensation or proposed any terms as a condition of granting dispensation.
13. Having regard to the particular facts of this case and the guidance in [COMPANY] v Benson [2013] UKSC 14, it is reasonable to dispense with the consultation requirements.
14. This decision does not address the cost of the repairs or whether the respondents are liable to contribute to the cost, via their service charges. Nothing in this decision prevents the respondents from seeking a determination of ‘payability’, pursuant to section 27A of the 1985 Act. Name: Tribunal Judge Donegan Date: 14 June 2021
Rights of appeal
1. By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the Tribunal is required to notify the parties about any right of appeal they may have.
2. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the [NAME] which has been dealing with the case.
3. The [NAME] for permission to appeal must arrive at the [NAME] within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
4. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit.
5. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, [NAME] and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.
6. If the Tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
5 Appendix of relevant legislation
Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are [COMPANY] in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is [COMPANY] to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in
6 accordance with, the regulations is [COMPANY] to the amount so prescribed or determined.] Section 20ZA (1) Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all of any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements. (2) In section 20 and this section –
“qualifying works” means works on a building or any other premises, and
“qualifying long term agreement” means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a [NAME], for a term of more than twelve months.
Section 27A (1) An [NAME] may be made to the appropriate tribunal for a determination whether a service charge is payable and, if it is, as to - (a) the person by whom it is payable, (b) the person to whom it is payable, (c) the amount which is payable, (d) the date at or by which it is payable, and (e) the manner in which it is payable. (2) Subsection (1) applies whether or not any payment has been made. (3) An [NAME] may also be made to the appropriate tribunal for a determination whether, if costs were incurred for services, repairs, maintenance, improvements, insurance or management of any specified description, a service charge would be payable for the costs and, if it would, as to - (a) the person by whom it would be payable, (b) the person to whom it would be payable, (c) the amount which would be payable, (d) the date at or by which it would be payable, and (e) the manner in which it would be payable. (4) No [NAME] under subsection (1) or (3) may be made in respect of a matter which - (a) has been agreed or admitted by the tenant, (b) has been, or is to be, referred to arbitration pursuant to a post-dispute arbitration agreement to which the tenant is a party, (c) has been the subject of determination by a court, or
7 (d) has been the subject of determination by an arbitral tribunal pursuant to a post-dispute arbitration agreement. (5) But the tenant is not to be taken to have agreed or admitted any matter by reason only of having made any payment.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Full Consult…
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Repairs Dispensation for Communal Heating System
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Fire Door Replacement Works Allowed Without Full Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Lift Modernisation Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Drainage Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The repairs are deemed urgent and necessary.
- The works do not cause any prejudice to the tenants.
- The repairs are essential for health and safety reasons.
- The landlord obtains agreement from all leaseholders involved.
- The works cannot wait for a full consultation process.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision granted dispensation for urgent repairs to the communal air-conditioning and heating system.
Who was involved?
The management company and the leaseholders of the flats were involved.
How did the court decide, and why?
The court decided to grant dispensation because the repairs were deemed urgent and necessary, and there was no objection from the leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20, 20ZA, and 27A were applied.
What was the argument that mattered most?
The argument that mattered most was that the repairs were urgent and necessary, and that there was no prejudice to the leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation for urgent repairs if they can demonstrate the urgency and necessity of the work.
What evidence or documents mattered?
Evidence of the breakdown of the system and the urgency of the repairs, along with the lack of objection from the leaseholders, mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal disputes over property management.
