First-tier Tribunal Grants Lift Modernisation Dispensation
📌 In brief
The First-tier Tribunal allowed the landlord to bypass the usual consultation process for the urgent modernisation of a condemned lift in Block 1 of the address, recognising the immediate need for the works.
⚖️ Legal holding
It is reasonable to dispense with the statutory consultation requirements where the works are urgent and cannot wait for a full consultation process.
📖 What the law says
The First-tier Tribunal can grant an exemption from the statutory consultation requirements if it finds it reasonable to do so, particularly when the works are urgent and cannot wait for a full consultation process.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation for the modernisation of a condemned lift in Block 1 of the address, exempting the landlord from the statutory consultation requirements.
📜 Headnote Official document
The First-tier Tribunal granted dispensation for the urgent modernisation of a condemned lift in Block 1 of Oakwood Court, exempting the landlord from statutory consultation requirements due to the urgency and necessity of the works.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AW/LDC/2021/0185 P: PAPERREMOTE Property : [ADDRESS], [ADDRESS], [ADDRESS], LondonW14 8JY Applicant : [redacted] : [COMPANY] Respondents : [redacted] schedule to the [NAME] : Unrepresented Type of [NAME] : Section 20ZA Landlord and Tenant Act 1985 - Dispensation with consultation requirements Tribunal member(s) : Judge Donegan Mr K Ridgeway MRICS (Valuer Member) Date of Paper Determination : 12 October 2021 Date of Decision : 13 October 2021
DECISION
This has been a remote hearing on the papers which has not been objected to by the parties. The form of remote hearing was P: PAPERREMOTE. A face-to-face hearing was not held because it was not practicable, and all issues could be determined on paper. The documents that I was referred to are in a bundle of 346 pages, the contents of which I have noted.
2 Decision of the Tribunal
(a) The Tribunal grants dispensation under section 20ZA of the Landlord and Tenant Act 1985 (‘the 1985 Act’) for the modernisation of the passenger lift in [ADDRESS] [POSTCODE]. (b) No terms are imposed on the grant of dispensation. (c) The applicant shall send a copy of this decision to each of the respondents, either by email, hand delivery or first-class post and shall send an email to the Tribunal by 22 October 2021, confirming the date(s) when this was done. The [NAME]
1. The applicant seeks dispensation from the consultation requirements imposed by section 20 of the 1985 Act.
2. The [NAME] was submitted to the Tribunal on 19 July 2021. Directions were issued on 11 August 2021. Revised directions were issued on 01 September 2021. These provided that the case be allocated to the paper track, to be determined upon the basis of written representations. None of the parties has objected to this allocation or requested an oral hearing. The paper determination took place on 12 October 2021.
3. The relevant legal provisions are set out in the appendix to this decision. The background 4. [ADDRESS] comprises two substantial 8-storey buildings on both sides of [ADDRESS]. There are six blocks in each building and a total of 226 flats. Blocks 1-5 and 7-11 each have one passenger lift. Blocks 6 and 12 each have two lifts.
5. The applicant seeks dispensation from the statutory consultation requirements for the modernisation of the lift in Block 1, which contains 15 flats. The lift has been condemned and is no longer in service. The microprocessor in the main control panel has completely failed. The panel is now obsolete and cannot be repaired. The lift will remain out of action until modernisation takes place.
6. The managing agents have obtained a quotation from [COMPANY] (‘MLML’) dated 06 July 2021 for £59,720 plus VAT. The proposed work will involve the supply and installation of:
3 • Lester Almega II control system • Cedes Shaft encoder • Schmersal electro mechanical limit switches • [NAME] – A3 bi directional over speed governor and safety gear • Car door operator – [NAME] – RCF1 • Car station with indicator – Brushed Stainless Steel with Lester Controls TFT 7.0 and Anti-Bacterial buttons from Lester Controls or [NAME] • Landing Indicators – Lester Controls TFT. 4.3” on all landings with Brushed Stainless Steel surface mounted stations • Landing Push Stations – Brushed Stainless Steel surface mounted stations with Anti-Bacterial buttons from Lester Controls or [NAME]
7. The only issue for the Tribunal is whether it is reasonable to dispense with the statutory consultation requirements. This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable. The grounds of the [NAME]
8. The grounds are contained in the [NAME] form and a witness statement from the block manager for [ADDRESS], Ms [NAME], dated 06 October 2021. These are summarised below: (a) The modernisation works are urgent, as the lift will remain out of action until these take place. (b) There is only one lift in Block 1. There are elderly and disabled residents and people with young children, all of whom require access to a lift. (c) Block 1 is eight storeys high. Modernisation is required so all residents can access their flats. (d) At the time of the [NAME], the intention was to start the works within six weeks, being the lead time for the contractors. There is insufficient time to undertake a section 20 consultation during this period.
4 9. Paragraph 2 of the directions gave the respondents an opportunity to object to the dispensation [NAME] by completing and returning reply forms and serving statements, setting out their grounds of opposition. No objections have been received by the Tribunal The Tribunal’s decision 10. The Tribunal grants dispensation for the lift modernisation in Block 1, as detailed in MLML’s quotation dated 06 July 2021. No terms are imposed on the grant of dispensation. Reasons for the tribunal’s decision 11. The Tribunal accepts that the lift modernisation is urgent, given the lift is out of action, the height of Block 1 and the substantial inconvenience to residents. A full section 20 consultation would take three months or more and the works cannot wait this long.
12. None of the respondents has contested the [NAME] or identified any prejudice that might arise from the grant of dispensation or proposed any terms as a condition of granting dispensation.
13. Having regard to the particular facts of this case and the guidance in [COMPANY] v Benson [2013] UKSC 14, it is reasonable to dispense with the strict consultation requirements.
14. This decision does not address the cost of the lift modernisation, or whether the respondents are liable to contribute to the cost via their service charges. Nothing in this decision prevents the respondents from seeking a determination of ‘payability’, pursuant to section 27A of the 1985 Act. Name: Tribunal Judge Donegan Date: 13 October 2021
Rights of appeal
1. By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the Tribunal is required to notify the parties about any right of appeal they may have.
2. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case.
5 3. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
4. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit.
5. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.
6. If the Tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
6 Appendix of relevant legislation Landlord and Tenant Act 1985 (as amended) Section 20 (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are [COMPANY] in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal . (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and (b) an amount which results in the relevant contribution of any one or more tenants being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is [COMPANY] to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in
7 accordance with, the regulations is [COMPANY] to the amount so prescribed or determined. Section 20ZA (1) Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all of any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements. (2) In section 20 and this section –
“qualifying works” means works on a building or any other premises, and
“qualifying long term agreement” means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a [NAME], for a term of more than twelve months.
Section 27A (1) An [NAME] may be made to the appropriate tribunal for a determination whether a service charge is payable and, if it is, as to - (a) the person by whom it is payable, (b) the person to whom it is payable, (c) the amount which is payable, (d) the date at or by which it is payable, and (e) the manner in which it is payable. (2) Subsection (1) applies whether or not any payment has been made. (3) An [NAME] may also be made to the appropriate tribunal for a determination whether, if costs were incurred for services, repairs, maintenance, improvements, insurance or management of any specified description, a service charge would be payable for the costs and, if it would, as to - (a) the person by whom it would be payable, (b) the person to whom it would be payable, (c) the amount which would be payable, (d) the date at or by which it would be payable, and (e) the manner in which it would be payable. (4) No [NAME] under subsection (1) or (3) may be made in respect of a matter which - (a) has been agreed or admitted by the tenant, (b) has been, or is to be, referred to arbitration pursuant to a post-dispute arbitration agreement to which the tenant is a party, (c) has been the subject of determination by a court, or
8 (d) has been the subject of determination by an arbitral tribunal pursuant to a post-dispute arbitration agreement. (5) But the tenant is not to be taken to have agreed or admitted any matter by reason only of having made any payment.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Full Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repair Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Works and Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Pump Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Major Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent and necessary.
- Full consultation would cause significant delays.
- There is no prejudice to the leaseholders.
- The works cannot wait for a full consultation process.
- Dispensing with consultation is reasonable under urgent circumstances.
❌ Tends to be rejected
- (No factors identified that went against the claimant in these cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision granted dispensation for the urgent modernisation of a condemned lift in Block 1 of the address, exempting the landlord from statutory consultation requirements.
Who was involved?
The landlord of the address and the leaseholders of Block 1 were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and could not wait for a full consultation process.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20, 20ZA, and 27A were applied.
What was the argument that mattered most?
The argument that mattered most was the urgency and necessity of the lift modernisation works.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case, the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation if the works are urgent and cannot wait for a full consultation process.
What evidence or documents mattered?
The evidence included a quotation for the lift modernisation works and a statement from the block manager detailing the urgency of the works.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving statutory consultation requirements and dispensation requests.
