First-tier Tribunal Grants Dispensation for Urgent Water Pump Repairs
📌 In brief
The First-tier Tribunal allowed a company to skip the usual consultation process with tenants because urgent repairs were needed for malfunctioning water pumps. The decision was made during a remote hearing due to the pandemic.
⚖️ Legal holding
It is reasonable to dispense with the statutory consultation requirements where there is an urgent need for works.
📖 What the law says
The First-tier Tribunal can grant an application to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements due to urgent works on water pumps.
📜 Headnote Official document
The First-tier Tribunal granted an application for dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985, allowing urgent works to water pumps without conditions.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BG/LDC/2021/0221 HMCTS code : P: PAPER REMOTE Property : 26-29 [ADDRESS] [POSTCODE] Applicant : [redacted] Respondents : [redacted] Type of [NAME] : Dispensation with Consultation Requirements under section 20ZA Landlord and Tenant Act 1985 Tribunal member :
Judge Robert Latham
Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 9 November 2021
DECISION
The Tribunal grants this [NAME] to dispense with the consultation requirements imposed by section 20 of the Landlord and Tenant Act 1985 without condition in respect of urgent works to the water pumps.
2
Covid-19 pandemic: description of hearing This has been a remote hearing which has not been objected to by the parties. The form of remote hearing was P:PAPER REMOTE. The Directions provided for the [NAME] to be determined on the papers unless any party requested a hearing. No party has requested a hearing. The applicant has filed a bundle in in support of the [NAME]. The [NAME]
1. The Tribunal has received an [NAME], dated 27 July 2021, from 26- 29 [APPELLANT] (“the Applicant”) seeking dispensation from of the consultation requirements imposed by section 20 of the Landlord and Tenant Act 1985 (“the Act”). The [NAME] relates to 26-29 [ADDRESS] [POSTCODE] (“the Property”). This is a development consisting on a five storey block containing 28 flats built in 2005. Part of the development comprises [COMPANY].
2. On 16 July 2021, the Applicant arranged for a six monthly maintenance inspection of the water pumps. The contractor noted that the water pumps were not working correctly. To prevent further damage, the contractor bypassed the water away from the pumps. As a result, residents were not receiving any water to their flats. The Applicant was unable to undertake the statutory consultation because of the urgency of the situation.
3. The Applicant has provided an invoice from [APPELLANT], dated 21 July, in the sum of £15,857.13 (inc VAT) in respect of the cost of draining down and disconnecting the booster set and installing a new booster set.
4. On 15 September, the Tribunal issued Directions. The Tribunal stated that it would determine the [NAME] on the papers, unless any party requested an oral hearing. No party has done so.
5. By 29 September, the Applicant was directed to send to each of the [NAME] (and any residential sublessees) by email, hand delivery or first-class post: (i) copies of the [NAME] form (excluding any list of respondents’ names and addresses) unless also sent by the Applicant; (ii) if not already detailed in the [NAME] form, a brief explanation for the reasons for the [NAME] and (iii) a copy of the directions. The Applicant was also directed to display a copy in a prominent position in the common parts of the Property.
6. On 29 September, the Applicant confirmed that it had complied with this Direction.
3 7. By 13 October, any [NAME] who opposed the [NAME] was directed to complete a Reply Form which was attached to the Directions and email it both to the Tribunal and to the Applicant. The [NAME] was further directed to send the applicant a statement in response to the [NAME]. No [NAME] has returned a completed Reply Form opposing the [NAME].
8. The Applicant has emailed the tribunal a bundle of documents in support of their [NAME]. The bundle includes a copy of sample lease for Flat 2.
9. Section 20ZA (1) of the Act provides: “Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”
10. The only issue which this Tribunal has been required to determine is whether or not it is reasonable to dispense with the statutory consultation requirements. This [NAME] does not concern the issue of whether any service charge costs will be reasonable or payable.
11. The Tribunal is satisfied that it is reasonable to grant dispensation from the statutory consultation requirements. This is justified by the urgent need for the works. There is no suggestion that any prejudice has arisen. In the circumstances, it is appropriate to grant dispensation without any conditions.
12. The Directions make provision for the service of the Tribunal’s decision. The Tribunal will email a copy of its decision to the Applicant. The Applicant is responsible for serving a copy of the Tribunal’s decision on all [NAME].
Judge Robert Latham 9 November 2021
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.
4 If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made by e-mail to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Major Works
- First-tier Tribunal (Property Chamber) Landlord Granted Permission for Urgent Works Without Consultation
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Boiler Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Retrospective Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Automatic Gates Installation Dispensed With Due to Urgent Need
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Boiler Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Repairs Dispensation Without Conditions
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation Without Conditions
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The presence of an urgent need for works allows the court to bypass statutory consultation requirements.
- Courts consider the necessity of urgent works as a valid reason to waive statutory consultation.
- The court finds it reasonable to skip formal consultations when urgent works are required.
- When there is an urgent need for works, courts allow dispensing with the usual consultation process.
- The urgency of the situation justifies the exemption from statutory consultation requirements.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the applicant to skip the consultation process with tenants for urgent repairs to water pumps.
Who was involved?
The applicant was a company managing a building, and the respondents were the leaseholders of the flats in the building.
How did the court decide, and why?
The court decided to grant the application because the urgent nature of the work meant that consulting the tenants would delay necessary repairs.
Which laws or rules were applied?
The court applied section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that mattered most was the urgent need for repairs to avoid further damage to the water pumps.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to apply for dispensation from consultation requirements if there is an urgent need for repairs.
What evidence or documents mattered?
The evidence included an invoice for the repair costs and a report from the contractor noting the malfunction of the water pumps.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving property management and urgent repairs.
