First-tier Tribunal Grants Urgent Roof Repairs Dispensation
📌 In brief
The First-tier Tribunal granted permission for a management company to skip leaseholder consultations for urgent roof repairs, ensuring timely maintenance without causing undue burden to a person.
⚖️ Legal holding
An applicant is entitled to dispensation from consultation requirements for urgent repairs if the repairs are necessary and no relevant prejudice to a person is shown.
📖 What the law says
The appropriate tribunal can grant an exemption from consultation requirements for certain works or long-term agreements if it determines that it is reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for urgent roof repairs at a property, finding the repairs necessary and showing no relevant prejudice to leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2023
FIRST-TIER TRIBUNAL [NAME] CHAMBER ([NAME]) Case reference : LON/00BF/LDC/2024/0167 HMCTS code : P: [NAME] : [ADDRESS], [POSTCODE] Applicant : [redacted] : In [RESPONDENT] Respondent : [redacted] [COUNSEL] : Not represented Type of [NAME] : Section 20ZA of the Landlord and Tenant Act 1985 Tribunal members : Judge Tueje Venue : 10 [ADDRESS], [POSTCODE] Date of decision : 30th October 2024
DECISION
Description of hearing
This has been a remote hearing on the papers which has been consented to by the Applicant and not objected to by any Respondent. The form of the remote hearing was P:PAPERREMOTE. A face-to-face hearing was not held because no- one requested a hearing and all issues could be determined on paper.
2 Decision of the Tribunal
In this determination, statutory references relate to the Landlord and Tenant Act 1985 unless otherwise stated. (1) The Tribunal grants unconditional dispensation pursuant to section 20ZA in respect of urgent works to repair the roof at [ADDRESS], [POSTCODE] (the “[NAME]”), which works cost £1,920.00 including VAT.
(2) This decision does not affect the Tribunal’s jurisdiction upon any future [NAME] to make a determination under section 27A in respect of liability to pay, for a reason other than non-consultation in respect of the subject works, and the reasonableness and/or cost of the subject works.
The [NAME]
1. This [NAME] under section 20ZA, is dated 20th June 2024, and seeks dispensation from the statutory consultation requirements in respect of the above-mentioned repairs carried out at the [NAME].
Background
2. The Applicant is the Management Company in respect of the [NAME], and is a party to the Respondents’ leases. Pursuant to which leases, the Applicant covenants to, amongst other things, maintain and repair the exterior and structure of the [NAME], including its roof (see paragraph 1(a) of the seventh schedule to the lease).
3. The Respondents are the leasehold owners of the flats within the [NAME].
4. The [NAME] relates repairs to the [NAME]’s roof carried out in or around May 2024.
5. The Tribunal was provided with a 47-page electronic bundle including:
5.1 The [NAME] form requesting dispensation;
5.2 The Tribunal’s directions order dated 7th August 2024 requiring, amongst other things, that the Applicant does the following;
(i) Send a copy of the directions order to the Respondents; (ii) Send a copy of the [NAME] to the Respondents; and (iii) Display a copy of both of the above documents in a prominent place in the common parts of the [NAME].
5.3 An e-mail from the Applicant sent to the Tribunal on 23rd August 2024 stating it had complied with paragraphs 5.2(i) to 5.2(iii) above, together with a copy of the e-mail the Applicant sent to [NAME] on 19th August 2024;
3
5.4 An invoice from [COMPANY] dated 21st May 2024 for roof repairs amounting to £1,920.00 including VAT;
5.5 An e-mail from the Applicant sent to the Tribunal on 2nd October 2024 stating it had received no response from the Respondents to the [NAME]; and
5.6 A sample lease.
6. The grounds for the [NAME], as set out in the form, state as follows:
Urgent works were required to the roof at Hamilton House following leaks into one of the top floor flats. Following a [NAME]'s attendance it was advised a temporary measure was not feasible and that the works were urgent and would need to be completed at the earliest opportunity to avoid any further damage to the [NAME].
7. The grounds continue:
The [NAME] have been made aware urgent works are required to the roof and are due to be notified of the completion of these works. Further information is also due to be sent to the [NAME] to advise of the costs incurred and this process has been started.
8. As stated, it appears from the Applicant’s e-mail sent on 23rd August 2024 (see paragraph 5.3 above), that the [NAME] are aware of the [NAME], and that the Tribunal’s directions provide an opportunity for them to raise any objections to the [NAME].
9. It also seems from Applicant’s e-mail sent to the Tribunal on 2nd October 2024 that none of the [NAME] have raised any objections to the [NAME].
The Legal Framework
10. So far as is relevant, section 20 states:
(1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsections (6) or (7) (or both) unless the consultation have been either-
(a) Complied with in relation to the works or agreement, or (b) Except in the case of works to which section 20D applies, dispensed with in relation to the works or agreement by (or on appeal from) the appropriate tribunal.
(2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the
4 terms of his lease to contribute (by payment of service charges) to relevant costs incurred on carrying out the works under the agreement.
(3) This section applies to qualifying works if relevant costs incurred or on carrying out the works exceed an appropriate amount.
11. Section 20ZA(1) continues:
Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
The Determination
12. In [NAME] its decision, the Tribunal took into account the information provided by the Applicant in the bundle, as set out above.
13. In [APPELLANT] v [NAME] and others [2013] UKSC 14 the Supreme Court provided the following guidance when dealing with section 20ZA applications for dispensation of the statutory consultation requirements:
13.1 The purpose of sections 19 to 20ZA is to ensure [NAME] are not required to pay any more than is necessary for services provided, and that they are not required to pay for unnecessary or unsatisfactory services.
13.2 The Tribunal is to focus on the extent to which [NAME] have been prejudiced by a landlord’s failure to comply with the requirements under section 20.
13.3 Ordinarily, where the failure to comply with section 20 had not affected the extent, quality and costs of the works carried out, dispensation is more likely to be granted.
13.4 The Tribunal’s main focus on such applications is what prejudice, if any, have [NAME] suffered.
13.5 The [NAME] bear a factual burden of identifying some relevant prejudice that they would or might suffer.
13.6 Where [NAME] make a credible case regarding prejudice, the landlord bears the legal burden to rebut this.
13.7 If appropriate, the Tribunal may grant conditional dispensation.
5 The Tribunal’s Approach to the Evidence
14. The Tribunal reached its decision after considering the documents in the bundle, and taking into account its assessment of that evidence.
15. This determination does not refer to every matter raised, or every document the Tribunal reviewed or took into account in reaching its decision. However, this doesn't imply that any points raised or documents not specifically mentioned were disregarded. If a point or document was relevant to a specific issue, it was considered by the Tribunal.
The Tribunal’s Decision
16. The Tribunal grants dispensation pursuant to section 20ZA in respect of the repairs to the [NAME]’s roof, as set out in the invoice from [COMPANY] dated 21st May 2024 amounting to £1,920.00 including VAT.
The Tribunal’s Reasons
17. The Tribunal has had regard to the nature of the repairs and finds these were necessary. The [NAME] and supporting evidence, in particular, the abovementioned invoice from [COMPANY], indicate there was a leak to the roof allowing rainwater ingress, which would have caused damage internally if it was not addressed urgently. Therefore, the Tribunal considers the repairs were necessary and urgent, and this is the primary reason for granting dispensation.
18. Additionally, the Tribunal takes into account that [NAME] were notified about the [NAME], and by paragraph 2 of the directions order, [NAME] were afforded an opportunity to object to this [NAME], yet they raised no objections. Therefore, the Tribunal proceeds on the basis that the [NAME] have no objections to the [NAME], and that there has been no relevant prejudice to the [NAME], because it’s likely they would have objected to the [NAME] if they considered they would be prejudiced.
19. The Tribunal has balanced the requirement to consult [NAME] against the need to carry out these repairs urgently. On balance, the Tribunal concludes that the need for urgent repairs to avoid [NAME] damage justifies granting dispensation.
20. For the reasons stated at paragraphs 17 to 19 above, the Tribunal is satisfied that it is appropriate to grant dispensation from the consultation requirements bearing in mind the Supreme Court decision in [COMPANY] v [NAME] and others [2013] UKSC 14.
Name: Judge Tueje
Date: 30th October 2024
6 Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME] Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the [NAME] and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Urgent Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Necessary Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Management Company Granted Urgent Repairs Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Emergency Repairs Approved Without Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The repairs are necessary.
- The works are urgent.
- There is no prejudice to leaseholders.
- It is reasonable to dispense with consultation requirements.
- The works are cost-effective.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the management company to skip leaseholder consultations for urgent roof repairs.
Who was involved?
The management company of a property and the leaseholders of the flats within the property.
How did the court decide, and why?
The court decided to grant dispensation because the repairs were urgent and necessary, and leaseholders did not raise any objections.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA.
What was the argument that mattered most?
The argument that the repairs were urgent and necessary, and leaseholders were given an opportunity to object but did not.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation can seek dispensation from consultation requirements if their repairs are urgent and necessary.
What evidence or documents mattered?
The invoice for the repairs, the email notifying leaseholders, and the lack of objections from leaseholders.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is recommended to get advice from a qualified solicitor for cases like this.
