First-tier Tribunal Grants Urgent Roof Repairs Dispensation Without Consultation
📌 In brief
The First-tier Tribunal allowed a residents' association to bypass consultation requirements for urgent roof repairs. The Tribunal found that the repairs were necessary and no lessee objected to the application.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and no prejudice to the tenants is claimed.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it deems it reasonable to do so. The consultation requirements refer to obligations placed on landlords to consult tenants regarding proposed works or agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs at a property in Surrey. The Tribunal found no prejudice to the lessees and deemed the works sufficiently urgent.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/43UE/LDC/2020/0097
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted] Limited
Representative
:
[RESPONDENT]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works
Tribunal Member(s)
:
Judge D. Agnew
Date of Decision
:
22 March 2021
DECISION
_________________________________________________
2 Summary of the Decision
The Tribunal grants dispensation from the consultation requirements of S.20 of the Landlord and Tenant Act 1985 to repair the roof at [ADDRESS] [POSTCODE].
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant is to send a copy of the Tribunal’s determination to each lessee liable to pay service charges.
Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the Landlord and Tenant Act 1985 (“the Act”).
2. The Applicant explains that works are required to repair the roof at [ADDRESS] which has been allowing a serious ingress of water to the flat below.
3. The Tribunal made [NAME] on 17 December 2020 requiring the Applicant to send a copy of the application and the Tribunal’s [NAME] to each lessee. Attached to the [NAME] was a form for the lessees to return to the Tribunal indicating whether an oral hearing was required, if the application was agreed to or opposed and if the latter a statement was to be sent to the Applicant.
4. The [NAME] noted that those parties not returning the form to the Tribunal and those agreeing to the application would be removed as Respondents.
5. The Applicant’s representative complied with the [NAME]. No responses have been received from the lessees who have therefore been removed as Respondents.
6. No objections were received to the application being determined without an oral hearing. Having reviewed the papers I confirm that the case is suitable for a paper determination and it is therefore determined on the papers received in accordance with rule 31 of the Tribunal Procedure Rules 2013.
7. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
3 The Law
8. The relevant section of the Act reads as follows:
20ZA Consultation requirements:
(1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following
a. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. c. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. e. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non- compliance has in that sense caused prejudice to the tenant. h. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
4 The Applicant’s case
10. This is set out in the application form. Clearly the disrepair of the roof was leading to a serious ingress of water into the flat below. This was a situation requiring an urgent response and is a suitable case for dispensation to be given from the consultation requirements of section 20 of the Act. Although no specification for the works or any estimate has been supplied to the Tribunal, this decision has no bearing on the cost of the works or the quality of them.
11. No objections to the application have been received from any of the lessees.
Determination
12. As indicated in the Tribunal’s [NAME] the Tribunal’s decision solely relates to whether, in the circumstances, it is reasonable to grant dispensation from the consultation requirements of Section 20.
13. The guidance given by the [APPELLANT] case referred to above provides that it is for the tenant to identify that they have suffered prejudice by not being consulted then it is up to the landlord to rebut it.
14. In this case no lessee has opposed the application for dispensation and so no prejudice to the lessees has been claimed if an order for dispensation were to be made. I am satisfied that the required works are sufficiently urgent to justify the dispensation requested so that the repair can be carried out without delay.
15. Accordingly, the Tribunal grants dispensation from the consultation requirements of S.20 of the Landlord and Tenant Act 1985 to repair the roof at [ADDRESS].
16. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
17. The Applicant is to send a copy of the Tribunal’s determination to each lessee liable to pay service charges.
5
APPEALS
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making application by email to [EMAIL] and quoting the Case number and address of the property.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Sewage Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Drain Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Access Control System Up…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs Due to Water Ingress
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are deemed urgent by the court.
- No prejudice to the tenants is shown or identified.
- There is no claim of prejudice to the tenants.
❌ Tends to be rejected
- (No factors identified that went against the claimant in these cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from consultation requirements for urgent roof repairs.
Who was involved?
The residents' association and the lessees of the property.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and no lessee objected.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985.
What was the argument that mattered most?
The argument that the works were urgent and necessary, and no lessee objected.
Was the decision for or against the person who brought the case?
For the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the works are urgent and no lessee objects.
What evidence or documents mattered?
The application form and responses from lessees.
Can a decision like this be appealed?
Yes, but permission must be sought from the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to get advice from a qualified solicitor.
