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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Orders Landlord to Repay Prohibited Payment

Case No.

📌 In brief

The First-tier Tribunal ordered a landlord to repay a prohibited payment of £250 to a tenant. The Tribunal found that the payment exceeded one week's rent and was therefore illegal under the Tenant Fees Act 2019. The decision was made by Tribunal Judge D Brandler on 7th June 2021.

⚖️ Legal holding

A landlord must not require a tenant to make a prohibited payment or holding deposit exceeding one week's rent.

Topics

prohibited paymentsholding depositsTenant Fees Act 2019

Provisions

Tenant Fees Act 2019 s.15

📖 Technical summary

The Tribunal ordered the repayment of a prohibited payment/holding deposit under the Tenant Fees Act 2019.

📜 Headnote Official document

The Tribunal ordered the repayment of a prohibited payment/holding deposit of £250 to the tenant, finding that the payment exceeded one week's rent and was therefore unlawful under the Tenant Fees Act 2019. The decision was made by Tribunal Judge D Brandler on 6th July 2021.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00BA/HTC/2021/0007 HMCTS code (paper, video, audio)

P: PAPERREMOTE Property : [ADDRESS] [POSTCODE] Applicant: [redacted] Respondent : [redacted] [APPELLANT] (2) Type of [NAME] : For recovery of all or part of a prohibited payment or holding deposit: Tenant Fees Act 2019 Tribunal member(s) : Tribunal Judge D Brandler Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 6th July 2021

DECISION

Covid-19 pandemic: description of hearing This has been a remote hearing on the papers which has not been objected to by the parties. The form of remote hearing was P:PAPERREMOTE. A face-to- face hearing was not held because it was not practicable and no-one requested the same and all issues could be determined on paper. The documents that the Tribunal were referred to are in a bundle of 17 pages, the contents of which have been noted. Order The Tribunal makes the following Order, pursuant to section 15 of the Tenant Fees Act 2019 (“the Act”):

2 (1) On or before 20th July 2021, the Respondents shall re-pay the amount of 250.00 paid in respect of the tenancy deposit for [ADDRESS] [POSTCODE], and (2) In accordance with section 15(11) of the Tenant Fees Act 2019, such Order is enforceable by order of the county court as if the amount payable under the Order were payable under an order of that court Background 1. This is an [NAME] for an order for the recovery of a prohibited payment / holding deposit paid in respect of a prospective tenancy of [ADDRESS] [POSTCODE], pursuant to section 15 of the Tenant Fees Act 2019.

2. The [NAME] form and supporting documents appear to confirm that on 9th February 2021 the first and/or second respondents received payment of £250 from or on behalf of the applicant, but that, despite requests, neither respondent has repaid that amount. The amount of the proposed rent appears to have been £400 per month (which equates to a weekly rent of £92.31).

3. The payment appears to be a prohibited payment/holding deposit within the meaning of the Tenant Fees Act 2019 (£157.69 prohibited payment and £92.31 holding deposit, holding deposits being capped at one week’s rent). If so, the tribunal would be empowered to order recovery of all or part of that amount from the respondent.

4. The issue to determine whether the Tribunal should make an order under section 15 of the Act for the respondent to pay all or any part of the amount to the applicant.

5. On 17th May 2021, the Tribunal issued directions to the parties. Only the Applicant has complied with the directions and the Respondent has not engaged at all in these proceedings.

6. This matter proceeds on the basis of the evidence filed by the Applicant. [NAME] 7. This is set out in the Appendix annexed hereto. Decision 8. The determination of the [NAME] took place on 6th July 2021 without an oral hearing. It was based solely on the [NAME] and other documentary evidence filed by the Applicant.

3 9. Under the terms of the Act, landlords and [NAME] must not require tenants (including prospective tenants and guarantors) to make any prohibited payments. In short, a payment is a "prohibited payment" unless it is a permitted payment as listed in Schedule 1 of the Act below.

10. A landlord may seek a holding deposit from a prospective tenant to reserve a property, however, such holding deposit must be repaid within 7 days of the landlord and tenant either:

(a) Entering into a tenancy agreement, (b) The landlord decides not to enter into a tenancy agreement; or (c) The landlord and tenant fail to enter into a tenancy agreement by the deadline.

11. The Act provides that the deadline for the landlord and prospective tenant to enter into a tenancy agreement is 15 days and where this does not happen the landlord will have to repay the holding deposit to the prospective tenant within 7 days. The Act does, however, permit a landlord and prospective tenant to agree in writing a different deadline rather than 15 days.

12. A landlord can only retain a tenant’s holding deposit if they provide false or misleading information which reasonably affects the decision to let the property to them, they fail a right to rent check, withdraw from the proposed agreement or fail to take all reasonable steps to enter an agreement when the landlord and/or agent has done so.

13. On the basis of the evidence provided by the Applicant, the Tribunal made the following findings of fact:

(a) that the Applicant paid a holding deposit to the Respondents on or about 9th February 2021 for the rental of a room in the subject property in the sum of £250.

(b) That one week’s rent for the property was £92.31.

(c) that the payment of £250 represented more than one week’s rent in breach of paragraph 3(3) in Schedule 1 below of the Act.

(d) that the Respondents failed to grant the Applicant a tenancy of the premises on 4TH March 2021 as agreed.

(e) that the Respondents have failed to return the Applicant’s holding deposit of £250 within 15 days of the payment made by the Applicant.

4 14. Therefore, the Tribunal was satisfied that the payment of £250 to the Respondents was a prohibited payment within the meaning of paragraph 3(3) in Schedule 1 to the Act.

15. Accordingly, the Tribunal made an order under section 15 (9) of the Act for the Respondent to refund the payment of £250 to the Applicant by 20th July 2021.

16. By section 15(11) of the Act, this Order is enforceable by order of the county court as if the amount payable under the Order were payable under an order of that court.

Name: Tribunal Judge D Brandler Date: 6th July 2021

RIGHTS OF APPEAL

1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].

3. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.

4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.

5

APPENDIX of [NAME] legislation SCHEDULE 1 Permitted payments Holding deposit 3(1) Subject to sub-paragraphs (3) to (6), a payment of a holding deposit is a permitted payment. (2) In this Act “holding deposit” means money which is paid by or on behalf of a tenant to a landlord or [NAME] agent before the grant of a tenancy with the intention that it should be dealt with by the landlord or [NAME] agent in accordance with Schedule 2 (treatment of holding deposit). (3) If the amount of the holding deposit exceeds one week’s rent, the amount of the excess is a prohibited payment. (4) In sub-paragraph (3) “one week’s rent” means the amount of the annual rent payable in respect of the tenancy immediately after its grant, renewal or continuance divided by 52. (5) A payment of a holding deposit is not a permitted payment if— (a) the landlord or [NAME] agent to whom the deposit was paid has previously received a holding deposit (“the earlier deposit”) in relation to the same housing, (b) the landlord or [NAME] agent has not repaid all or part of the earlier deposit, and (c) none of paragraphs 6 to 12 of Schedule 2 have applied so as to permit the landlord or [NAME] agent not to repay the earlier deposit or the part that has not been repaid. (6) The reference in sub-paragraph (5)(a) to a landlord or [NAME] agent receiving a holding deposit does not include the landlord or [NAME] agent doing so before the coming into force of Schedule 2.

15. Recovery by [NAME] of amount paid (1) Subsection (3) applies where— (a) a landlord or a [NAME] agent breaches section 1 or 2, as a result of which the landlord or [NAME] agent, or a third party, receives a prohibited payment from [NAME], and

6 (b) all or part of the prohibited payment has not been repaid to the [NAME]. (2) Subsection (3) also applies where— (a) a landlord or [NAME] agent breaches Schedule 2 in relation to a holding deposit paid by [NAME], and (b) all or part of the holding deposit has not been repaid to the [NAME]. (3) The [NAME] may make an [NAME] to the First-tier Tribunal for the recovery from the landlord or [NAME] agent of— (a) if none of the prohibited payment or holding deposit has been repaid to the [NAME], the amount of the prohibited payment or holding deposit; (b) if part of the prohibited payment or holding deposit has been repaid to the [NAME], the remaining part of the prohibited payment or holding deposit. (4) Subsection (5) applies where— (a) a landlord or [NAME] agent breaches section 1 or 2, as a result of which [NAME] enters into a contract with a third party, and (b) the [NAME] has made a payment or payments under the contract. (5) The [NAME] may make an [NAME] to the First-tier Tribunal for the recovery from the landlord or [NAME] agent of the amount of the payment or (as the case may be) the aggregate amount of the payments that the [NAME] has made. (6) Subsection (3) does not apply in relation to a prohibited payment or holding deposit if or to the extent that, with the consent of the [NAME]— (a) the prohibited payment or holding deposit, or the remaining part of it, has been applied towards a payment of rent under the tenancy, or (b) the prohibited payment or holding deposit, or the remaining part of it, has been applied towards the tenancy deposit in respect of the tenancy. (7) Subsection (3) or (5) does not apply where an enforcement authority has commenced criminal proceedings against the landlord or the [NAME] agent for the same breach.

7 (8) Subsection (3) or (5) does not apply where an enforcement authority has required the landlord or [NAME] agent to pay to the [NAME] all or part of the amount or (as the case may be) the aggregate amount referred to in that subsection. (9) On an [NAME] under subsection (3) or (5), the First-tier Tribunal may order the landlord or the [NAME] agent to pay all or any part of the amount or (as the case may be) the aggregate amount referred to in that subsection to the [NAME] within the period specified in the order. (10) A period specified under subsection (9) must be a period of at least 7 days but not more than 14 days beginning with the day after that on which the order is made. (11) An order of the First-tier Tribunal under this section is enforceable by order of the county court as if the amount payable under the order were payable under an order of that court

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The tenant is entitled to the repayment of a prohibited holding deposit under the Tenant Fees Act 2019.
  • A landlord must not retain a prohibited payment from a tenant unless it complies with the Tenant Fees Act 2019.
  • A landlord must return a holding deposit to a tenant within 7 days if the tenancy agreement is not entered into within 15 days.
  • A landlord must refund a prohibited payment to a tenant within 14 days of the payment being made.
  • A landlord must not require a tenant to make a prohibited payment or holding deposit exceeding one week's rent.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal ordered the landlord to repay a prohibited payment/holding deposit of £250 to the tenant.

Who was involved?

The case involved a tenant and a landlord/letting agent.

How did the court decide, and why?

The court decided that the payment was unlawful because it exceeded one week's rent, as required by the Tenant Fees Act 2019.

Which laws or rules were applied?

The Tenant Fees Act 2019 was applied, specifically section 15.

What was the argument that mattered most?

The argument that mattered most was that the payment exceeded one week's rent, making it a prohibited payment under the Act.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure that any payment made to a landlord does not exceed one week's rent to avoid it being considered a prohibited payment.

What evidence or documents mattered?

The evidence included the application form and supporting documents showing the payment and the rent amount.

Can a decision like this be appealed?

Yes, a party can appeal this decision to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving tenant fees and prohibited payments.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.