Landlord Ordered to Refund Prohibited Payment Under Tenant Fees Act 2019
📌 In brief
The First-tier Tribunal ordered a landlord to refund a prohibited payment to a tenant under the Tenant Fees Act 2019. The landlord had received a holding deposit but failed to grant the tenant a tenancy and did not return the deposit within the required timeframe.
⚖️ Legal holding
A landlord must refund a prohibited payment to a tenant within 14 days of the payment being made.
📖 Technical summary
The Tribunal ordered the landlord to refund a prohibited payment to the tenant under the Tenant Fees Act 2019.
📜 Headnote Official document
The Tribunal ordered the landlord to refund a prohibited payment to the tenant under the Tenant Fees Act 2019. The landlord had failed to grant the tenant a tenancy and had not returned the holding deposit within 15 days.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference :
LON/00AW/HTC/2020/0021
HMCTS Code : P: Paper remote Property :
142 [ADDRESS], [POSTCODE]
Applicant: [redacted]
Respondent: [redacted] :
For recovery of all or part of a prohibited payment or holding deposit: Tenant Fees Act 2019 Tribunal member :
Tribunal Judge I Mohabir
Date of determination : 23 April 2021 Date of decision :
23 April 2021
DECISION
2 Covid-19 pandemic: description of hearing This has been a remote hearing on the papers, which has been consented to by the Applicant and not objected to by the Respondents. The form of remote hearing was P: PAPER REMOTE. A face-to-face hearing was not held because it was not practicable and no one requested the same. Introduction 1. This is an [NAME] for an order for the recovery of a prohibited
payment/holding deposit paid in respect of a [NAME] tenancy of
142 [ADDRESS], [POSTCODE], pursuant to section 15 of the Tenant Fees
Act 2019 (“the Act”).
2. The [NAME] form and supporting documents appear to confirm
that on or about 25 September 2020 the Respondent received payment
of £600 from or on behalf of the applicant, but that, despite requests,
the Respondent has not repaid that amount. 3. The payment appears to be a prohibited payment/holding deposit
within the meaning of the Tenant Fees Act 2019. If so, the Tribunal
would be empowered to order recovery of all or part of that amount
from the respondent. 4. The issue to determine whether the Tribunal should make an order
under section 15 of the Act for the respondent to pay all or any part of
the amount to the applicant.
5. On 26 January 2021, the Tribunal issued directions to the parties. Only the Applicant has complied with the directions and the Respondent has not engaged at all in these proceedings. As a consequence, the Tribunal made an order on 9 March 2021 that unless the Respondent complied with the Tribunal’s directions order, he would be debarred from defending this [NAME].
6. The Respondent has failed to comply with the unless order and is, therefore, debarred from defending the [NAME]. This proceeds on the basis of the evidence filed by the Applicant.
[NAME]
7. This is set out in the Appendix annexed hereto.
Decision
8. The determination of the [NAME] took place on 23 April 2021 without an oral hearing. It was based solely on the statement of case and other documentary evidence filed by the Applicant.
3 9. Under the terms of the Act, landlords and [NAME] must not require tenants (including [NAME] and guarantors) to make any prohibited payments. In short, a payment is a "prohibited payment" unless it is a permitted payment as listed in Schedule 1 of the Act below.
10. A landlord may seek a holding deposit from a [NAME] to reserve a property, however, such holding deposit must be repaid within 7 days of the landlord and tenant either:
(a) Entering into a tenancy agreement,
(b) The landlord decides not to enter into a tenancy agreement; or
(c) The landlord and tenant fail to enter into a tenancy agreement
by the deadline.
11. The Act provides that the deadline for the landlord and [NAME] to enter into a tenancy agreement is 15 days and where this does
not happen the landlord will have to repay the holding deposit to the
[NAME] within 7 days. The Act does, however, permit a
landlord and [NAME] to agree in writing a different deadline
rather than 15 days. 12. A landlord can only retain a tenant’s holding deposit if they provide
false or misleading information which reasonably affects the decision
to let the property to them, they fail a right to rent check, withdraw
from the proposed agreement or fail to take all reasonable steps to
enter an agreement when the landlord and/or agent has done so. 13. On the basis of the evidence provided by the Applicant, the Tribunal made the following findings of fact:
(a) that the Applicant paid a holding deposit to the Respondent on
or about 25 September 2020 for the rental of a room in the
subject property in the sum of £600.
(b) that the payment of £600 represented one month’s rent in
breach of paragraph 3(3) in Schedule 1 below of the Act.
(c) that the Respondent failed to grant the Applicant a tenancy of
the premises on 1 October 2020 as agreed.
(d) that the Respondent has failed to return the Applicant’s holding
deposit of £600 within 15 days of the payment made by the
Applicant. 14. Therefore, the Tribunal was satisfied that the payment of £600 to the Respondent was a prohibited payment within the meaning of paragraph 3(3) in Schedule 1 to the Act.
4 15. Accordingly, the Tribunal made an order under section 15 (9) of the Act for the Respondent to refund the payment of £600 to the Applicant not less than 14 days from service of this decision on him.
Name: Tribunal Judge I Mohabir Date: 23 April 2021 Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal ([NAME]), then a written [NAME] for permission must be made to the First-tier Tribunal at the [NAME], which has been dealing with the case. The [NAME] for permission to appeal must arrive at the [NAME] within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal ([NAME]).
5 Appendix of [NAME] legislation SCHEDULE 1 Permitted payments Holding deposit 3(1) Subject to sub-paragraphs (3) to (6), a payment of a holding deposit is a permitted payment. (2) In this Act “holding deposit” means money which is paid by or on behalf of a tenant to a landlord or [NAME] agent before the grant of a tenancy with the intention that it should be dealt with by the landlord or [NAME] agent in accordance with Schedule 2 (treatment of holding deposit). (3) If the amount of the holding deposit exceeds one week’s rent, the amount of the excess is a prohibited payment. (4) In sub-paragraph (3) “one week’s rent” means the amount of the annual rent payable in respect of the tenancy immediately after its grant, renewal or continuance divided by 52. (5) A payment of a holding deposit is not a permitted payment if— (a) the landlord or [NAME] agent to whom the deposit was paid has previously received a holding deposit (“the earlier deposit”) in relation to the same housing, (b) the landlord or [NAME] agent has not repaid all or part of the earlier deposit, and (c) none of paragraphs 6 to 12 of Schedule 2 have applied so as to permit the landlord or [NAME] agent not to repay the earlier deposit or the part that has not been repaid. (6) The reference in sub-paragraph (5)(a) to a landlord or [NAME] agent receiving a holding deposit does not include the landlord or [NAME] agent doing so before the coming into force of Schedule 2.
15. Recovery by [NAME] of amount paid (1) Subsection (3) applies where— (a) a landlord or a [NAME] agent breaches section 1 or 2, as a result of which the landlord or [NAME] agent, or a third party, receives a prohibited payment from a [NAME], and (b) all or part of the prohibited payment has not been repaid to the [NAME].
6 (2) Subsection (3) also applies where— (a) a landlord or [NAME] agent breaches Schedule 2 in relation to a holding deposit paid by a [NAME], and (b) all or part of the holding deposit has not been repaid to the [NAME]. (3) The [NAME] may make an [NAME] to the First-tier Tribunal for the recovery from the landlord or [NAME] agent of— (a) if none of the prohibited payment or holding deposit has been repaid to the [NAME], the amount of the prohibited payment or holding deposit; (b) if part of the prohibited payment or holding deposit has been repaid to the [NAME], the remaining part of the prohibited payment or holding deposit. (4) Subsection (5) applies where— (a) a landlord or [NAME] agent breaches section 1 or 2, as a result of which a [NAME] enters into a contract with a third party, and (b) the [NAME] has made a payment or payments under the contract. (5) The [NAME] may make an [NAME] to the First-tier Tribunal for the recovery from the landlord or [NAME] agent of the amount of the payment or (as the case may be) the aggregate amount of the payments that the [NAME] has made. (6) Subsection (3) does not apply in relation to a prohibited payment or holding deposit if or to the extent that, with the consent of the [NAME]— (a) the prohibited payment or holding deposit, or the remaining part of it, has been applied towards a payment of rent under the tenancy, or (b) the prohibited payment or holding deposit, or the remaining part of it, has been applied towards the tenancy deposit in respect of the tenancy. (7) Subsection (3) or (5) does not apply where an enforcement authority has commenced criminal proceedings against the landlord or the [NAME] agent for the same breach. (8) Subsection (3) or (5) does not apply where an enforcement authority has required the landlord or [NAME] agent to pay to the [NAME] all or part of the amount or (as the case may be) the aggregate amount referred to in that subsection.
7 (9) On an [NAME] under subsection (3) or (5), the First-tier Tribunal may order the landlord or the [NAME] agent to pay all or any part of the amount or (as the case may be) the aggregate amount referred to in that subsection to the [NAME] within the period specified in the order. (10) A period specified under subsection (9) must be a period of at least 7 days but not more than 14 days beginning with the day after that on which the order is made. (11) An order of the First-tier Tribunal under this section is enforceable by order of the county court as if the amount payable under the order were payable under an order of that court.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Must Refund Prohibited Payment to Tenant
- First-tier Tribunal (Property Chamber) First-tier Tribunal Orders Landlord to Repay Prohibited Payment
- First-tier Tribunal (Property Chamber) First-tier Tribunal Orders Landlord to Return Holding Deposit
- First-tier Tribunal (Property Chamber) Tenant Wins Repayment of Prohibited Holding Deposit
- First-tier Tribunal (Property Chamber) Temporary Manager's Role Discharged in Property Management Case
- First-tier Tribunal (Property Chamber) Tribunal Varies Prohibition Order to Allow Residence
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Right to Manage Over Premises
- First-tier Tribunal (Property Chamber) Landlord Allowed to Skip Consultation for Urgent Cladding Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Helibar Works Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs to Prevent Damage
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The applicant paid a holding deposit of £600 to the respondent for a room.
- The £600 payment was more than one week's rent, making it a prohibited payment.
- The respondent failed to grant the applicant a tenancy as agreed.
- The respondent did not return the holding deposit within 15 days of the payment.
- The respondent did not participate in the proceedings, leading to their debarment from defending the claim.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal ordered the landlord to refund a prohibited payment to the tenant.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided that the landlord must refund the payment because it was a prohibited payment under the Tenant Fees Act 2019.
Which laws or rules were applied?
The Tenant Fees Act 2019 was applied.
What was the argument that mattered most?
The argument that mattered most was that the payment was a prohibited payment under the Act.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that any payments made to a landlord comply with the Tenant Fees Act 2019.
What evidence or documents mattered?
Evidence showing the payment was a prohibited payment under the Act mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
